Accused of keeping the key from a previous stay. The woman checking me in wanted to argue with me that I didnât leave it in the room just as I did. That always starts the night off âŠ
We arrived for our two rooms and they had to scramble to find two clean ones. We had two wheelchairs and could not get them in the rooms. Sarah apologized and promised to get our money refunded through Travelocity. We chased after them for days and never got anything refunded. I understand extenuating circumstances on firing the maid, but VERY disappointed to be promised a refund and then deliberately ignoring our phone calls so there is no refund.
LIKED THE REMODELING OF IT. I HATED THE BEDBUGS , IT UPSET ME BECAUSE OF FINDING THE BED BUGS AND MY GIRL FRIEND WAS BITTEN ON THE RIGHT LEG BY THE BEDBUGS, AND THE MANAGER OF THE MOTEL GAVE ME THE WRONG RECEIPT. AND SATURDAY A WORKER DRIVING A BLACK TRUCK WAS SPINNING AROUND BETWEEN THE HOTEL SRAYING PEBBLES AT THE MOTEL AND WINDOWS AND ALSO THE PEBBLES SPRAYED MY VAN AND WINDOWS AND ALL OVER THE SIDEWALK MANAGER WAS VERY POLITE. MATINANCE MAN
DID HIS BEST TO CONVINCE ME THAT IT WAS BETTLES. ALSO THE MANAGER GAVE ME THE WRONG RECIEPT IT WAS FOR ROOM 7 WE STAYED IN ROOM 6 .
Property was fine and clean however train went by every few hours. Noisy. People were very pleasant and helpful. Limited dining choices to walk too. Food very good.
Luckily me and wife checked in early for this motel other wise that staff told us we might have to spend our night outside. There was two stuff working on the date 08/07 one male and one female both pretty old. When we got there to check in there was no check in booth rather than a Sinclair gas station. I called and they said they will send somebody with the keys from the gas station. When we got there they shouted at us to get the keys from the station. Very unprofessional and rude and also I had a feeling that they do not like people with colors. We spend 10 days on the road as we are traveling from California to Yellowstone never had an experience like this. I am going to call Expedia for this and make a complain against those two racist old hags.
Points faibles : Service et personnel, confort de la chambre
Uncomfortable beds
Don't book through hotels.com, or Expedia. They did not receive the reservation. Did not have the room booked online. Beds are old and really too soft.
My motel room at Howardâs Motel had a clean well made bed , clean bathroom and vanity. The refrigerator worked so well, it froze my food and drinkâbut my coolerâs ice blocks were perfectly refrozen for the journey home. The only thing that was somewhat uncomfortable for me, a single woman, was that the motel units have no landscaping surrounding them-just gravel. However, I was able to park my car right at the unitâs doorâunpacking and packing my car easily and quickly. Also, the area surrounding the motel is well lit with security lights. I would stay at Howardâs again the next time i need a place to stay while in the area.