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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property
4-star golf hotel near Gloucester Quays

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Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Relax by the pool, surrounded by a deck with a railing and a covered seating area.
Stylish building with a glass extension, sloped roof, and landscaped outdoor space.
Meetings take place in this well-equipped conference room with a long table, comfortable chairs, and a large flat-screen TV.
Enjoy a refined dining experience in this elegantly set room, featuring a long table and comfortable seating for a memorable meal.
Relax in this stylish living room with sofas, armchairs, and a coffee table, surrounded by framed artwork and a large window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Quays
    ‪5 min drive‬
  • Gloucester Docks
    ‪7 min drive‬
  • Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Two double beds with comfortable bedding, a desk and chair, and a table with a chair, set against a backdrop of framed pictures and a large window.

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Relax in a cozy space with a large bed, a small table for work, and a window with a view.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Relax in this inviting space with a large bed, desk, and flat-screen TV.

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Relax in this inviting space with a large bed, desk, and flat-screen TV.

Standard Room, 1 Twin Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Enjoy a classic stay with a large bed, bedside tables, and a desk with a chair.

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Relax in comfort with a sofa and dining area, perfect for meals or drinks.

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

About the area

Gloucester

In Gloucester .You'll be steps from Gloucester Ski and Snowboard Centre and within a 10-minute walk of Robinswood Hill Country Park. JDR Karting and Barnwood Arboretum & Park are also within 3 miles (5 km).

What's nearby

  • Gloucester Ski and Snowboard Centre - 1 min walk - 0.0 km
  • Gloucester Quays - 5 min drive - 4.1 km
  • Gloucester Docks - 7 min drive - 4.8 km
  • Kingsholm Stadium - 7 min drive - 5.7 km
  • Gloucester Cathedral - 7 min drive - 5.1 km

Getting around

  • Gloucester Station - 11 min drive
  • Birmingham Airport (BHX) - 75 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Kings Head - ‬19 min walk
  • ‪The Farm Shop Services - ‬11 min drive
  • ‪Polash Authentic Indian Cuisine - ‬5 min drive

About this property

Gloucester Robinswood Hotel, BW Signature Collection

4-star golf hotel near Gloucester Quays
Gloucester Robinswood Hotel, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the business-friendly Gloucester Robinswood Hotel, BW Signature Collection. For a fee, parking is available.

This 4-star Gloucester hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Similar properties

Enjoy meals in a bright and airy dining area with large windows and comfortable seating.

Holiday Inn Gloucester-Cheltenham by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 495 reviews
The price is CA $114
CA $137 total
includes taxes & fees
Sep 7 - Sep 8
Holiday Inn Gloucester-Cheltenham by IHG

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 292 out of 1001 reviews
Rating 8 - Good. 381 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Three night break

Excellent stay as always. Food was delicious and the staff were excellent very accommodating and always polite. Definitely use again.
Stayed 3 nights in Apr 2025

8/10 Good

Daryl

Stayed 3 nights in Apr 2025

2/10 Terrible

Jwamer

Business traveller
Disliked: Staff & service, property conditions & facilities

Very disappointed in their customer service

I was booked out to another hotel of lesser standard without being informed until I have arrived. Very disorganised and rude staff. This hotel made my two days stay in Gloucester a proper nightmare
Stayed 2 nights in May 2025

4/10 Poor

Clare

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a school/sports group staying that allowed kids (under 13s) to be running round corridors til late at night. The hotel staff ciuld have asked accompanying adults to supervise better. The hotel was really creaky and noisy in general. It needs updating and better soundproofing. One of the pillows in our room was mouldy or stained with mould. The tap in the shower just about turned to enable the water to be switched on to operate. Really could be better in general
Stayed 1 night in May 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and welcoming, with super Spa.

This was a lovely hotel, with helpful and welcoming staff. We arrived a little late as the satnav ran out of charge, and the hotel was not well signposted, even though we stopped twice for directions. It was about 2040 when we arrived and restaurant service stopped at 2100, but reception rang through to say we were on our way and we enjoyed an excellent meal, most welcome after another 4 hour drive south down the M6 and M5 in heavy traffic. Room was reasonably spacious and adequate, lighting, TV, coffee etc, but best of all was the pool... best sized one I have seen in hotels, lovely steam room, sauna, and a jacuzzi over a bridge, giving extra round swim route. Staff in the spa very helpful. This hotel is not too far away from our home, less than 2 hours, and we will certainly go back there, using it as a base to explore the Cotswolds and the lovely towns nearby. The contrast to the one we stayed in going north, for about the same price, was really marked.
Stayed 1 night in Apr 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and friendly, pool was great, perfect long weekend location for our 6 and 11 year olds and ourselves.
Stayed 3 nights in Apr 2025

8/10 Good

Gordon

Stayed 1 night in Apr 2025

8/10 Good

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2025

4/10 Poor

Graham

Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel and excellent customer service from all staff members. I instantly felt welcome, Check-In/Check-Out process ran very smoothly, and issues I did incur were dealt with by management and rectified.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great hotel

The hotel was more modern than expected, and this was mainly due to the pictures shown online. We had both also thought that the location was somewhat more remote, perhaps in a wooded area, but it is actually on the edge of an housing estate! The staff at the hotel were polite, and nothing was too much for them. A special mention to the bar/waitress young lady with the pink hair braids (unfortunately I can't remember her name), who made us feel especially welcome.There was a good selection of food at breakfast and poached eggs were available on request. We ate in the restaurant for one evening meal which was also good. We chose not to have our room serviced, which entitled us to a free drink at the bar. However, we later found out that it was only one drink between the two of us, and when ordered, I was told it was only one for the whole stay, not per night. I don't think I would choose this option again! The room was comfortable and had everything needed. Just one thing I would point out is that as you enter the room, there is a rather large shelf. We both walked into it on several occasions and both of us had bruising as a result. There was room to move the shelf at least another foot away from the door, and I think this would be a good idea. I had a massage booked, which was cancelled, due to agency staff not wanting to work after 4pm even though my appt was booked for 5pm! They offered me the following morning, but we were leaving, so I had a refund and two free drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Iman

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over which was all the better having free use of the spa facilities.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Stayed 3 nights in Mar 2025

10/10 Excellent

enda

Stayed 3 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025