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Courtyard by Marriott Grand Rapids Airport

3.0 star property
3-star hotel in Kentwood

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Photo gallery for Courtyard by Marriott Grand Rapids Airport

Exterior
Property amenity
Flat-screen TV
Business centre
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
4741 28th St SE, Grand Rapids, MI, 49512
  • Place, Patterson Ice Center
    ‪6 min walk‬
  • Place, MSA Fieldhouse
    ‪3 min drive‬
  • Place, Centerpointe Mall
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Grand Rapids

Kentwood stay.With a stay at this Kentwood hotel, you'll be within half a mile (1 km) of Patterson Ice Center and 2 miles (3 km) of MSA Fieldhouse. Orbit Room and Centerpointe Mall are also within 2 miles (3 km).

What's nearby

  • Patterson Ice Center - 6 min walk - 0.6 km
  • MSA Fieldhouse - 3 min drive - 2.9 km
  • Centerpointe Mall - 3 min drive - 2.9 km
  • Orbit Room - 3 min drive - 2.9 km
  • Van Andel Arena - 12 min drive - 18.5 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Courtyard by Marriott Grand Rapids Airport

3-star hotel in Kentwood
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Grand Rapids Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Grand Rapids hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1997
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Courtyard by Marriott Grand Rapids Airport offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 24 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport
Courtyard Marriott Hotel Grand Rapids Airport
Marriott Courtyard Grand Rapids Airport
Marriott Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport Hotel
Courtyard By Marriott Rapids
Courtyard by Marriott Grand Rapids Airport Hotel
Courtyard by Marriott Grand Rapids Airport Grand Rapids
Courtyard by Marriott Grand Rapids Airport Hotel Grand Rapids

Courtyard by Marriott Grand Rapids Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 244 out of 507 reviews
Rating 8 - Good. 147 out of 507 reviews
Rating 6 - Okay. 56 out of 507 reviews
Rating 4 - Poor. 35 out of 507 reviews
Rating 2 - Terrible. 25 out of 507 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, rooms just okay. Good location. Luggage carts need replaced.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carole

Stayed 1 night in Oct 2025

10/10 Excellent

ronda

Stayed 1 night in Oct 2025

8/10 Good

Patrick

Travelled with family
So use to breakfast being free. We went to a restaurant instead of eating at hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
We weren’t told the hotel was under construction. The floors were dirty, it was noisy, the sink didn’t drain, and staff said it would “eventually.” At 2:00 a.m., someone pounded on our door—my wife was horrified. We even woke up in the morning with no water and no warning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property cleanliness and carpet conditions are suffering from old age!
Stayed 3 nights in Oct 2025

2/10 Terrible

Brianna

Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were remodeling but all was clean and nice. The only thing that bothered me was the TV wasn’t working. The lady at the front desk tried to get it to work which didn’t work. Otherwise nice place and the young lady at the front desk was very nice and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Sep 2025

6/10 Okay

Claire

Travelled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Kelli

Stayed 1 night in Aug 2025

8/10 Good

Raidah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a quick and easy last minute booking. The phones in the rooms don’t work so you’re asked to use your own phone to call front desk. We booked king beds but the frames were smaller than the mattress and so the sides of the bed was not too firm. Otherwise everything was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Robin at front desk was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

AMBER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property wasn't the cleanest. Wouldn't have even been acceptable for a budget motel let alone a Marriot bonvoy. The room smelled musty and the hallway smelled like urine. The shower was awful and the air conditioning barely worked. There wasn't even coffee available in the lobby in the morning. The only redeeming quality was the kind staff, but would not stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Assistant General Manager

The Assistant General Manger checked me in and she was AMAZING. Very helpful and super knowledgeable. The property was OK. Overall stay was OK. Thanks
Stayed 1 night in Jun 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jorie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

I was in the area for work and needed a room on short notice due to a bad experience at the hotel I originally booked. After booking through Hotels.com, I went into the building in the hope that I would be able to check in early. I had just worked 1/4 overnight shifts and really needed to sleep. Abby and Jenna were understanding of my plight and did everything they could to get me checked in early. They coordinated with housekeeping (I believe his name was Hector) and were able to get me into a clean, comfortable room within half an hour. I did not have housekeeping during the stay but only because I slept during the day when housekeeping was there. I had enough towels and things in my room that I didn’t need services during my 3 day stay. Everyone I encountered on staff were friendly, warm, and welcoming. They even accommodated a late check out so I could sleep a bit after my last shift of the week. I accidentally overslept and was not out by the time we agreed upon, and instead of waking me up to kick me out, they allowed me to sleep and check out when I woke up. It was greatly appreciated. The hotel is a bit older but everything seemed to be in good working order. The shower was wonderfully hot after long shifts, the bed was comfortable, a/c was ice cold, all areas I saw were clean, and noise was minimal. It was everything I needed for my stay. The people working there definitely made it top notch. I would absolutely stay again.
Stayed 3 nights in Jun 2025