Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG
HĂŽtel dans le secteur Alpine Center Ă Grand Rapids
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG. Free self parking is available.
The room was clean staff exceptional breakfast was good but the lady was overwhelmed on Sunday with a capacity full hotel. She did the best she could. People can be so rude. I wanted to jump in and help her
Perfect stay for me, whether it was in room amenities (coffee, refrigerator, microwave), services offered (workout room, pool, spa) or location (convenient to shopping/restaurants, sidewalks for outdoor walking).
Normally, Holiday Inn Express is very consistent across the board. This one seemed to be a little below par. Our toilet didn't flush in our room (thankfully my husband is a plumber and took care of the minor problem). We also didn't have a shower curtain or a bath mat and had to ask for one before we could take showers. My BIL checked in after us and was told his reservation was under our name. Also, both key cards for our room were shut off after the first night. The desk turned them back on with no issues, but it makes me wonder if they checked us out when they checked my BIL out after the first night.
Our check in experience was very professional and quick. The room was spacious and clean. The walls are kind of thin. I could hear conversations from surrounding rooms. The AC unit is pretty loud when it kicks in. Overall, the hotel was nice.
Nice suburban area convenient to everyone. Clean. What I did not like- I booked it partially because of the pool and hot tub option. Then the website said they were not available. Didn't bring my swimsuit and it was available so I was disappointed on that. Otherwise everything was fine.
Had a nice breakfast buffet. Had posting on the wall quiet time tarted at 10 pm. There were people letting their kids up and diwn the halls paat midnight. Some parents need kearn how to respect others.