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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Family-friendly stay with 2 restaurants in Grande Prairie

Choose dates to view prices

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, individually decorated
2 restaurants, breakfast served
Casino
Lobby sitting area
Waterslide

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Northwestern Polytechnic
    ‪1 min walk‬
  • Place, Muskoseepi Park
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪3 min walk‬
  • Airport, Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Parking included
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CA $122 total
includes taxes & fees
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About the area

Grande Prairie

Heart of Grande Prairie.Your stay at this hotel will put you steps from The Great Northern Casino and a 5-minute walk from Northwestern Polytechnic. Muskoseepi Park and Gateway Power Centre are also within half a mile (1 km).

What's nearby

  • Northwestern Polytechnic - 1 min walk - 0.1 km
  • Muskoseepi Park - 2 min walk - 0.2 km
  • The Great Northern Casino - 3 min walk - 0.3 km
  • The L Spa & Wellness Centre - 12 min walk - 1.1 km
  • Bonnetts Energy Centre - 4 min drive - 3.1 km

Getting around

  • Grande Prairie, AB (YQU) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Jackpot Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Pho House - ‬2 min drive
  • ‪Burger King - ‬10 min walk

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly stay with 2 restaurants in Grande Prairie
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Event space at this hotel measures 770 square feet (72 square meters) and includes conference space. A casino, a hot tub, and a fitness center are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 770 sq ft of conference space
  • 72 sq m of conference space
  • Built in 1999
  • Casino
  • Manager's reception (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

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Property amenities

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorrie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was awesome !!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Shane Cristianne

Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Stayed 2 nights in Nov 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds w/new(er) pillows. 1.5min walk to the front doors of the casino!
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Fast check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Very good room
Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The front-end staff was amazing polite, and tried to accomodate us. I actually felt bad for leaving because she was so sweet. We checked in and went to our room. It had a terrible strong odor that gave my husband a headache and made myself nauseous. The walls were so thin we could hear the people in the room next to us clear as day. The beds were evidently saggy; they had a curve to the top of them you could see with your plain eyes, and were equally as uncomfortable when we laid on them. We went for dinner and decided we would take the loss and book another hotel as I have back issues and can't sleep on hard, uncomfortable beds. I think this hotel has potential, but it needs some serious renovations as it is older and it shows. I would figure out what that horrible strong odor is on the main floor for sure, as that's where we stayed. I assume it's the carpet. Make the walls a little more soundproof, update the bedding so it doesn't sound like crinkly paper every time you move, and upgrade the beds and pillows. Everything else was okay. Oh, and randomly, the remote for the TV only works if you're standing 2 feet from the TV. That's a minor inconvenience but still should be looked at. Definitely needs some hard renovations. Until then I would not recommend staying here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian or Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great! Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They know my name and treat
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast. I recommend this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Room was clean but there was a strange smell in the hallway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities
AC. Great place to stay
Stayed 3 nights in Oct 2025

6/10 Okay

Olga

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Room was great although the mattress was loud squeaky
Stayed 1 night in Oct 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool needs to be cleaned out
Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

8/10 Good

Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025