Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2022 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de mouscron
personnel super competent accueillant et super sym
Publié le 29 mai 2017 sur Expedia
Pour : TOUT
Contre : Voir EXPERIENCES
Emplacement : AQUALAND
etablissement super géré . juste quelques details a ameliorer pour devenir un 5 etoiles plus que merité!!! details a amelioré : plus de serieux pour chambres (pas de cafe à 2 reprises , serviettes manquantes à deux fois ) pour nous c est un détail...dommage aussi concernant les fruits (peu de choix) et le pain pas terrible.
mais surtout, sur le reste, SUPER.
Grand choix de plats ,,bons potages, petits dej tres variés. rien a dire non plus sur les boissons !!!!
FELICITATIONS
Commentaires de Gestion de l’hôtel
8 juill. 2017 par Guest Relations Manager, Gestion de l’hôtel
Dear Michel,
Thank you for staying at SunConnect Kipriotis Aqualand and for taking the time to write your constructive feedback.
It is indeed very rewarding to receive guests like yourself, who take the time to convey their thanks to us. Such comments certainly help us in motivating our staff and, more importantly, assist us to provide a more personal and efficient service. We were happy to read that you enjoyed your room, the cuisine, the all inclusive options and you appreciated the efforts that our colleagues put in to satisfy our guest’s needs.
We do pride ourselves on our high level of service and we are very dedicated in making each and every guest stay as special as possible. We have passed your kind comments to all team members.
It would be our pleasure to welcome you back to our hotel soon and exceed your needs and expectations once more.
Kind regards,
Guest Service Team
Kipriotis Group of Hotels
par un voyageur
Publié le 4 oct. 2022 sur Hotels
par un voyageur
Publié le 1 oct. 2022 sur Wotif
The all inclusive package was amazing value and the pool facilities were great. The hotel is dated and needs an upgrade.
par un voyageur
Publié le 30 juill. 2022 sur Expedia
I have been here before but it is new owners who have taken over. The staff are hard working esp the lady who does the front of house cooking. Like she never leaves.
Good thing is they have life guards at all pools which for me is good especially with al many children around.
The food for me after day 3 gets really repetitive. I love salad and fruit but it is every single day the same thing either salad or minimal meat choices. Obviously trying to keep the costs down when it’s a buffet but eating the same thing over and over gets tiring. The desserts are really really bland literally no taste with some of them. I mean zero.
The kids choices are very limited also. So by day 7 we are probably glad to get home to our own food. I couldn’t honestly keep eating it for 2 weeks I would be sick of it. I’m not a fussy eater either if you were you are going to struggle.
Night time entertainment isn’t really upto much. The staff try their best but honestly I have travelled loads in my time being flight crew and the night entertainment here is pretty poor. Kids mini disco every single night for approx 30min then if it isn’t bingo it nose dives. Even if they got a band or something just something else on. The entertainment staff TRY but honestly it’s pretty dyer.
The rooms are pretty dated ours was really spacious but can tell they are becoming tired. This is a 3 star hotel I wouldn’t say any higher, I’ve stayed in the mitsis blue domes, for the extra grand go there
par un voyageur
Publié le 21 juill. 2022 sur Hotels
Gammelt slitt hotell, ok vannskiler men dårlig basseng.
Mat var ok, men veldig tilfeldig, gyros var restemat fra dagen før, ellers dårlig gresk mat, alt av drikke var vannet ut eller alternativer til orginal vare, frappe og en vanlig god kaffe var ikke å oppspore på all inc kostet det ekstra å få frappe, eller en pinne is. Show er hjemmelaget og generelt dårlig. Annet kvelds underholdning er gammelt eller fungerer ikke. Ligger langt fra stranden, men personalet gjør sitt beste med en nedslitt buss. For 2500kr natta er det overhodet ikke verdt dette hotellet, men kanskje 1000kr natta.
par un voyageur
A hotel on the verge of closing
Publié le 13 juill. 2022 sur HotelsRoom cleaning is non-existent, in the 14 days we were at the hotel there were no vacuuming, wiping of the floors, tables or bathroom of the apartment, in other words it was filthy, the only service we got was new towels, and making the beds.
The Old hotel is in bad shape, and the aircondition didnt work untill we had been there for 10 days, every time we we complained they had called for a technician, and couldnt understand why it hadnt been fixed, we ended up sleeping with doors open to the terrace. The hotel seems to be under settlement, and trying to make most profit before closing permenantly.
par un voyageur
Horrorshow of a hotel.
Publié le 13 juill. 2022 sur HotelsMe and my family booked a week at the hotel together with another couple and their kids. It was an absolute horror show. The hotel is in dire need of renovation. Everything is broken and worn down to the almost unusable.
The aircon didn’t work, and it took them 4 days to get a technitian to come, bc they kept saying it worked. When he came he fixed it in 5 minutes.
I am sure they have turned it off so save money.
When we arrived the room was filthy. Hair and dirt everywhere. Stained covers.
Cleaning service was non existent. They just switched out towels, but never enough for everybody. I had to argue with the cleaning staff who always said they had been cleaning. There was a cover of dust on every surface, they never once wiped them off.
The senior manager at the fromt desk litterarly screamed at the staff constantly. They looked so scared of him, and he was horrible. In the end I told him off and other guest litterarly thanked me for it.
The senior barmanager was the same.
The staff was treatet so bad. They do 12+ hours shifts EVERY day all week long. And get paid 1000 euros pr. Month.
The whole place was dirty everywhere, theatmosphere was so bad and it seemed like it was a hotel on the verge of closing down and now just milking profit with minimum expences.
I have nothing nice to say apart from that the food was ok and the junior staff sweet hardworking people.
Kos is lovely though. The greek people are sweet and very friendly.
par un voyageur
Publié le 20 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2019 par Guest Service Team Kipriotis Group of Hotels, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback.
We hope to welcome you back to our hotel very soon!
Kind regards,
Guest Service Team
Kipriotis Group of Hotels
par un voyageur
Publié le 13 août 2019 sur Hotels
We had a lovely relaxing time here. The service was perfect, food was amazing and lots of choice.
On arrival we were welcomed by the lovely young lady who also made sure we had food in the evening.
Our room was perfect however a bit far up on the hill, this made it difficult for my mum to walk, they changed the room without any hassle - ThankYou
The hotel shuttle bus is great, took us down to the beach and bus stop. Kos town is a short bus ride (10mins max)
Kids did jet ski for the first time (age 16 and 12) and was a great experience.
The hotel reception guy was great and helped with allowing us to check out late and use a room to shower and get ready before leaving for the airport.
I would book the hotel again, we all really enjoyed our stay 👌👍
Commentaires de Gestion de l’hôtel
13 août 2019 par Guest Service Team Kipriotis Group of Hotels, Gestion de l’hôtel
Dear Sarah,
Thank you very much for staying with us and we appreciate you took the time to post a wonderful review about your stay at SunConnect Kipriotis Aqualand.
We are grateful to know that you enjoyed really relaxing holidays in our property and you were especially satisfied by the standard of excellence of services provided by our attentive working team.
Thank you again for sharing your review and for having given us the pleasure to be part of your holidays. We eagerly await your return visit.
Kind regards,
Guest Service Team
Kipriotis Group of Hotels
