Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Fabien
Publié le 19 juin 2017 sur Hotels
Hotel bien placé, la chambre était petite pour deux personnes.
Commentaires de Gestion de l’hôtel
29 juin 2017
My best wishes for a good summer!
Michael Michalos
Hotel manager
Recommandé
pour Tout le mondepar un voyageur de Canada
Hotel bien situé et facile d'accès.
Publié le 18 oct. 2016 sur ExpediaTous les gens de l'hôtel sont vraiment sympathiques et accommodants. La réception est ouverte 24hrs, ce qui peut être très pratique quand on voyage avec le ferry. À 5 minutes en voiture depuis le port d'arrivée des ferries. Il y a toujours des taxis qui attendent leurs arrivées.
Plein de restaurants et de commerces à côté de l'hôtel.
Très près de la vieille ville fortifiée qui est fantastique.
Très satisfaite pour le prix!
par un voyageur
Publié le 4 oct. 2023 sur Expedia
The bathroom is too small, and the shower stall barely fits a person.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Maha,Thank you for taking the time to share your feedback with us. We truly appreciate your input, and we are sorry to hear that your expectations were not fully met in reference to the bathroom size. Your comments are important to us, and we will certainly take them into consideration as we continuously work to improve our facilities and provide a better experience for our guests.We hope that despite this issue, you were able to enjoy your stay with us. We value your perspective and look forward to the opportunity to serve you better in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 26 sept. 2023 sur Expedia
Hotel bello personale gentile colazione ricchissima posizione super
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Ilaria,Thank you for taking the time to share your experience with us, and we're absolutely thrilled to receive a perfect 5 out of 5 rating from you!We're delighted to hear that you enjoyed your stay at our hotel and found it to be nice. Our team is dedicated to providing excellent service, and it's heartening to know that you found our staff friendly and welcoming.It's great to hear that you also appreciated our rich breakfast offerings. We believe a good breakfast sets the tone for the day, and we're delighted that you enjoyed it.And of course, we're pleased that you found our location super convenient. We aim to provide our guests with the best possible location to explore and enjoy their surroundings.We're excited to have the opportunity to host you again in the future and provide you with another wonderful stay.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 23 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Hector Horacio,Thank you for taking the time to provide a positive rating of 4 out of 5. We greatly appreciate your evaluation, and we're pleased to hear that you had a satisfactory experience during your stay.Your feedback is important to us, and it serves as a valuable source of motivation for our team to continue delivering the best possible service.Once again, thank you for your positive evaluation, and we hope to have the pleasure of welcoming you back in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 19 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Henri,Thank you for taking the time to leave this excellent review! Your feedback is appreciated, and we're glad you fully enjoyed your stay.Hoping to welcome you back soon, we wish you all the best until we meet again!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Kommer gärna tillbaka
Publié le 18 sept. 2023 sur HotelsRent och fräscht. Bra säng. Bra luftkonditionering. Bra och fräsch frukost. Hade rum mot innergården, lugnt och tyst.
Liten toalett och dusch. Litet rum men helt ok. Positivt överaskad för vad vi fick till det priset
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Lena,Thank you for taking the time to share your review following your stay. We are delighted to hear that you had a positive experience, and we appreciate your feedback.We're pleased to know that you found our hotel clean and fresh, and that you enjoyed the comfort of our beds and the effectiveness of our air conditioning. It's also great to hear that you were pleasantly surprised by the value you received for the price paid.We apologize for the bathroom size, but we're glad it didn't significantly impact your stay. If you choose to return, we would be delighted to welcome you back and ensure you have another enjoyable visit.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Kolmas kerta Rodoksella
Publié le 12 août 2023 sur HotelsHyvällä sijainnilla oleva hotelli. Huone oli pieni, mutta siisti. Huoneesta löytyi jääkaappi, tv, ilmainen ilmastointi. Parvekkeelta oli kiva seurata ihmisvilinää. Aamiainen oli " sisarhotelli" Esperiassa. Pearlissa ei ole omaa omaa vastaanottoa, mutta hyvin ystävällinen omistaja otti vastaan, näytti paikat ja Esperian puolella tehtiin vastaanottotoimenpiteet. Tallelokero oli 11 euroa. Ruokapaikkoja, kauppoja ym lukuisia ihan vieressä, kävelymatka kaikkialle. Omistajalta olisi saanut reissuvinkkejä jne jos olisi tarvinnut, on joka päivä paikalla.
Commentaires de Gestion de l’hôtel
13 août 2023 par P.R & Communications Director, Gestion de l’hôtel
Dear Hanna,We appreciate you taking the time to share your feedback after your recent stay at our hotel. It's wonderful to hear that you chose to stay with us for the third time during your visit to Rhodes.We're delighted to know that our staff ensured your comfort and enjoyment throughout your stay. We're glad the room, despite its size, met your expectations in terms of cleanliness and amenities. It sounds like you were able to enjoy the lively atmosphere from the balcony, which adds a unique charm to the experience.We're also glad that you found the arrangement for breakfast at our sister hotel, Esperia, satisfactory. Our team takes pride in offering seamless services, and we're glad the reception procedures were handled smoothly on the Esperia side. The availability of essential facilities like a fridge, TV, and free air conditioning, as well as the proximity to various dining and shopping options, definitely enhances the overall convenience for our guests.Our staff is always dedicated to making our guests' stay as enjoyable as possible, and we're pleased to hear that you felt welcomed and assisted by our team. Please know that we're here to provide any travel tips or recommendations you might need, just as our team is available to provide guidance and support.Thank you for choosing to stay with us once again during your visit to Rhodes. We look forward to welcoming you back for your fourth visit and providing you with another memorable experience.Best regards,Chris ZamagiaPublic Relations &Communications DirectorEsperia Group
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Donna,Thank you for your positive review! We appreciate your feedback and hope you had a pleasant stay with us. If there's anything we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 3 juill. 2023 sur Expedia
The staff were very helpful and would go the the extra mile for you. The breakfast was great and plenty to choose from. Also the manager was sincere and helpful also the house keepers were very nice and always working hard, intact all the staff including the kitchen staff.
I was very pleased.
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Michael,thank you for sharing your wonderful review of your memorable and enjoyable stay with us.We are so glad you had such a great holiday experience and that you were happy with our friendly and helpful staff personalized services.Hoping to welcome you back soon, we wish you all the best.Kind Regards,Chris Zamagia Public Relations & Communications DirectorEsperia Group
