Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Staybridge Suites Greenville Medical Center by IHG also features a fireplace in the lobby, laundry facilities, and a convenience store. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Greenville hotel.
This property is beautiful and new! The room was edited with everything we needed. Staff was nice, the little convenience shop was reasonably priced. Breakfast was great with good options of hot food. Checkout was easy, good amenities.
When we got there they werenât too busy and while we were checking in a couple came up to the desk and said the room they were given was occupied.
Later that night I needed to pay for snacks and they only had one person working and a long line to check in. While we were waiting a woman came up and said the room they gave her and her children already has someone in it. Another man said he went to his room and it looked like it hadnât been cleaned and the tv was on. He thinks there were people still staying in there and were just out at the time. A booking issue is one thing but giving out keys to other peopleâs rooms is not okay.
Our room was nice until we noticed all the ants coming in. Which wouldnât be a huge issue if my youngest wasnât deathly allergic to them. We carry her epipen but thatâs not something we should have to worry about inside a hotel.
There was zero food left for breakfast. Stuff to make a waffle but nothing to put on it. No bagels, oatmeal, fruit, eggs, meat or SPOONS and, no one cared. I had to wait 20 min just for them to refill the coffee. Maybe they are just understaffed but it was rough
Had guest with a dog staying above us, that played fetch all night. Could hear the ball bounce and dog jumping around on the floor until 4am. Kids screaming in the room beside us. It was so loud. Called front desk 3 times, and nothing was ever done. Gave info for a manager to call me before leaving, and never received a call. Just wanted to ask about security, how they deal with issues like this. Evidently they don't.
Check in took a few minutes, but the lady was super friendly and made everyone feel welcomed. Rooms were super clean. Beds were actually comfy. Breakfast time was tasty. This is a new Hotel, its really nice!
New hotel which was nice, friendly staff. Only complaint is the need for better planning around the breakfast service as they were out of the hot prepared food both mornings we were there.