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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
2 restaurants, breakfast, dinner served; international cuisine
Terrace/patio
Lobby sitting area
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Grindelwald Grund Gondola
    ‪4 min drive‬
  • Place, First Station
    ‪22 min drive‬

Room options

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn)

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova)

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium)

Double Room (Premium)

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard)

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger)

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family room Eiger

Family room Eiger

Family room Eiger

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room Wetterhorn

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Single Room Wetterhorn

  • Sleeps 1

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn)

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Wetterhorn Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Wetterhorn Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Premium Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Double Room

  • Sleeps 2

View all photos for Standard Eiger Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Eiger Double Room

  • Sleeps 2

View all photos for Standard Nova Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Nova Double Room

  • Sleeps 2

View all photos for Family Room Eiger

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family Room Eiger

  • Sleeps 3

About the area

Grindelwald

In Grindelwald .With a stay at this Grindelwald hotel, you'll be steps from First Cable Car and within a 10-minute walk of Pfingstegg Cable Car. Gletscherschlucht and Oberer Gletscher are also within half a mile (1 km).

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Pfingstegg Cable Car - 5 min walk - 0.4 km
  • Gletscherschlucht - 6 min walk - 0.6 km
  • Oberer Gletscher - 6 min walk - 0.6 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Eigerbean - ‬2 min walk
  • Berghaus Pfingstegg
  • ‪Golden India - ‬2 min walk
  • ‪Bebbis - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly 4-star hotel with 2 restaurants
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5920 square feet (550 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 5920 sq ft of conference space
  • 550 sq m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 50 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 82
  • Christmas Day (December 25) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 132
  • New Year's Eve (December 31) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

WANLING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Utkarsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View
Stayed 1 night in Aug 2025

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of our luggage bag stolen from locked hotel area with a hotel registered tag , resort will not take responsibility and is denying compensation
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ankur

Stayed 4 nights in Aug 2025

8/10 Good

Kakhaber, Montreal

Liked: Cleanliness, property conditions & facilities
All over it was a good decision to stay in this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

FRAN

Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and place
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
View from our room
Outside view
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Staff were good. Only issue is the beds were hard as a rock. If you choose this hotel be ready for the international clientele as they are the only ones staying here.
Stayed 5 nights in Jul 2025

6/10 Okay

daniela

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.
Stayed 6 nights in Jul 2025

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view & staff are the highlight! The rooms need some updating. I saw one that had wood floors but ours had old furniture and yucky carpet. The bathroom was pretty sterile and uninspired too, especially for the CHF 800 + we paid a night. On another positive, the spa is lovely and it’s really cool that they let you go there anytime because you’re a guest. The included breakfast is also plentiful and the location can’t be beat!
Stayed 3 nights in Jul 2025

8/10 Good

jayneet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ac. Only one bottle of water in room. Very basic amenities. However, staff are good. The views are great! Loved the outdoor seating. Conveniently located.
Stayed 4 nights in Jul 2025

4/10 Poor

Caoimhe

Travelled with family
Disliked: Amenities, property conditions & facilities
Nice view but that’s about it. Service was average with staff who don’t seem very happy to be there, corridors filled with mattresses and rubbish during the day, construction noise and cranes next door, very busy and basic breakfast with the room looking like a lacklustre function room. Day cleaning consisted of switching cups and emptying the bin. Zero flexibility on anything; ie. I asked if I could swap the complimentary welcome non alcoholic prosecco for a juice or champagne for my son and I was told ‘of course not, it’s that or nothing’. For the price paid, the experience was very poor and I would recommend looking at one of the apartments in town, another hotel or more likely, one of the beautiful car free towns that is less touristy and has very friendly happy people.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry, Fort Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Unbelievable view from our balconied room.
Stayed 1 night in Jul 2025

10/10 Excellent

Jatin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and located in a great spot across from the gondola. Can walk to all the shops and restaurants easily.
Stayed 2 nights in Jul 2025

10/10 Excellent

Qinfang

Liked: Cleanliness, amenities, property conditions & facilities
The view and the minibar are amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sajid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an amazing Hotel. I really enjoyed my stay here and will recommend everyone.
Stayed 5 nights in Jun 2025

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness
The area behind the hotel is gorgeous in the summer to sit out and relax and look at the gorgeous view of the snow cat mountains. Property itself is good definitely over priced for the accommodations/style
Stayed 1 night in Jun 2025

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away.
Stayed 4 nights in Jun 2025

6/10 Okay

Winnifred

Travelled with group
Liked: Cleanliness, staff & service
Stayed here 2 nights to explore Grindelwald. No AC. Tiny, plastic budget fan provided. Breakfast was included but can be very busy with tour groups coming in. Pool and steam room was nice. Didn’t get to use the other amenities as they opened later in the day. Overall, ok stay. Nothing to rave about. Nothing much to complain about.
Stayed 2 nights in Jun 2025