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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly 4-star hotel near First Station

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Photo gallery for Sunstar Hotel Grindelwald

Relax by the serene pool with a breathtaking view of the snowy landscape.
Cozy lounge area with a stone fireplace, plush seating, and rustic charm.
Enjoy a warm and inviting atmosphere in our rustic dining area, complete with wooden paneling, pendant lights, and a cozy wooden barrel.
Experience breathtaking mountain views from the comfort of your balcony.
Enjoy a peaceful meal amidst the serene mountain landscape and picturesque peaks.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • First Cable Car
    ‪2 min walk‬
  • Grindelwald Grund Gondola
    ‪4 min drive‬
  • First Station
    ‪22 min drive‬

Room options

View all photos for Double Room (Wetterhorn)

Relax in a spacious room with a large bed, desk, and TV, offering a serene view of the surrounding landscape.

Double Room (Wetterhorn)

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Relax in comfort with a large bed, desk area, and flat-screen TV.

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Relax in a cozy space with a large bed, seating area, and stunning mountain views.

Double Room (Premium)

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Relax in comfort with a large bed, flat-screen TV, and seating area.

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Cozy retreat with a neatly made bed, simple headboard, and personal touches.

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Relax in this spacious living area with a sofa set, TV, and floor-to-ceiling windows.

Family room Eiger

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Relax in a spacious room with a large bed, seating area, and a window with sheer curtains.

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Experience a serene retreat with a double bed, two armchairs, and a round coffee table.

Junior Studio Suite

7.4 out of 10
Good
(12 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the area

Grindelwald

In Grindelwald .With a stay at this Grindelwald hotel, you'll be steps from First Cable Car and within a 10-minute walk of Pfingstegg Cable Car. Pringsteggbahn and Oberer Gletscher are also within half a mile (1 km).

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Oberer Gletscher - 6 min walk - 0.6 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km
  • Grindelwald Grund Gondola - 4 min drive - 2.1 km
  • First Station - 22 min drive - 5.9 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly 4-star hotel near First Station
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5920 square feet (550 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 5920 sq ft of conference space
  • 550 sq m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, German

Similar properties

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BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 512 reviews
The price is CA $703
CA $748 total
includes taxes & fees
Aug 24 - Aug 25
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 50 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 82
  • Christmas Day (December 25) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 132
  • New Year's Eve (December 31) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the room with Mountain View was fantastic!!!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in every way! Will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Joshua Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and helpful staff, apart from one rude barman. The location of the hotel was perfect and easy to get to from the station
Stayed 6 nights in Apr 2025

10/10 Excellent

Ming Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is gorgeous and well equipped. I booked for 1 night and only if I have more time to spend in the hotel. The only thing is the bar tender in the hotel is not polite at all and it seems he does not like to serve or be asked about questions. All the other staffers are exceptionally polite thoigh
Stayed 1 night in Apr 2025

10/10 Excellent

Tylon

Stayed 2 nights in Apr 2025

10/10 Excellent

Akshay

Stayed 5 nights in Apr 2025

10/10 Excellent

Willy, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that allowed me to check in early as the room was ready! Really appreciate this!
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome Hotel

The Sunstar Hotel was awsome!! We truley enjoyed our stay here. The staff went out of their way to make sure we were happy and comfortable! I would definitely recommand this hotel and would stay here the next time I am in Grindelwald!
Stayed 1 night in Apr 2025

8/10 Good

Kate

Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views. Perfect location.Staff extremely helpful and knowledgeable.Location to Grindalward first excellent. Recommend highly
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

BYUNG HO, Jiangmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for ski at Grindelwald.
Stayed 2 nights in Jan 2025

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Mar 2025

10/10 Excellent

bethany

Stayed 1 night in Mar 2025

10/10 Excellent

Soonae

Stayed 2 nights in Mar 2025

10/10 Excellent

glenn

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the location of the hotel across the street from the First gondola is excellent.
Stayed 3 nights in Mar 2025

6/10 Okay

oscar

Travelled with partner
Liked: Staff & service
The hotel has a great view, very relaxing. I would’ve expected more of the rooms. Maybe a little remodeling will do. Especially for the price you pay for hospitality. I enjoyed being in the lobby versus the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great stay thanks

We had a fantastic stay at the Sunstar Hotel: stunning views spacious room well located - close to "First" lift, bus stop by the hotel and ski rental shop next door super friendly/helpful staff great buffet breakfast amazing spa The only negatives: the ski/boot room is woefully small for the size of hotel/number of guests. Not only could you hardly move in there at busy times, but sometimes it was difficult to find a place to put your skis/boots. The biggest ski hotel I've ever stayed in, yet the smallest boot room - scratch head. The bar was very nice with an open fire every night. However on some nights the bar service was incredibly slow - like 25 mins to order a drink. I know some nights were busy and some quiet, but when busy would it be possible to find another member of staff to serve?
Stayed 5 nights in Feb 2025

6/10 Okay

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay overall. Disappointed there was not a hot tub and the hotel restaurant was booked for everyday we stayed. We tried to make reservations when we checked in, but were unable to.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Feb 2025