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Sapphire Sands by Bay Gardens Resorts

Property class: 4.5
Family-friendly 4.5-star hotel near Reduit Beach

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Photo gallery for Sapphire Sands by Bay Gardens Resorts

A modern bathroom with a freestanding bathtub, a vanity with a marble countertop, and a wall-mounted mirror.
A hotel pool area with multiple lounge chairs and umbrellas, surrounded by a building with balconies.
A beachfront hotel with multiple balconies, sun loungers, and umbrellas.
A modern interior with a seating area, a marble countertop with bottles, and a wall with a light design.
A hotel room with two beds, a desk, a chair, and a television.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Reduit Beach Avenue, Gros Islet
  • Place, Friday Night Street Party
    ‪5 min walk‬
  • Place, Rodney Bay Marina
    ‪7 min walk‬
  • Place, Reduit Beach
    ‪7 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪139 min drive‬

Room options

View all photos for Sapphire Sands Deluxe Beach Front King, Butler Service

A modern hotel room with a large bed, a desk, a chair, a lamp, and a potted plant.

Sapphire Sands Deluxe Beach Front King, Butler Service

  • Beach view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Sapphire Sands Deluxe Beach Front Double, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands Deluxe Beach Front Double, Butler Service

  • Beach view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Sapphire Sands One Bedroom Suite Beach Front King, Butler Service

A modern hotel room with a large bed, a desk, a chair, a lamp, and a potted plant.

Sapphire Sands One Bedroom Suite Beach Front King, Butler Service

  • Beach view
  • 129 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands One Bedroom Suite Beach Front Double, Butler Service

  • Beach view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands One Bedroom Suite Beach Front King with Pool, Butler Service

A modern hotel room with a large bed, a desk, a chair, a lamp, and a potted plant.

Sapphire Sands One Bedroom Suite Beach Front King with Pool, Butler Service

  • Beach view
  • 129 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double with Pool, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands One Bedroom Suite Beach Front Double with Pool, Butler Service

  • Beach view
  • 129 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands Two Bedroom Suite Beach Front, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands Two Bedroom Suite Beach Front, Butler Service

  • Beach view
  • 191 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands Two Bedroom Suite Beach Front with Pool, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands Two Bedroom Suite Beach Front with Pool, Butler Service

  • Beach view
  • 129 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands Three Bedroom Suite Beach Front, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands Three Bedroom Suite Beach Front, Butler Service

  • Beach view
  • 254 sq m
  • 3 bedrooms
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Sapphire Sands Three Bedroom Suite Beach Front with Pool, Butler Service

A hotel room with two beds, a desk, and a view of the hallway.

Sapphire Sands Three Bedroom Suite Beach Front with Pool, Butler Service

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 254 sq m
  • 3 bedrooms
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

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About the area

Gros Islet

Rodney Bay stay.Within a 10-minute walk of this Rodney Bay hotel, you'll find Reduit Beach and Splash Island Water Park Saint Lucia. Baywalk Shopping Mall and Rodney Bay Marina are also within 2 miles (3 km).

What's nearby

  • Friday Night Street Party - 5 min walk - 0.5 km
  • Rodney Bay Marina - 7 min walk - 0.6 km
  • Saint Joseph the Worker Catholic Church - 7 min walk - 0.6 km
  • Reduit Beach - 7 min walk - 0.6 km
  • Baywalk Shopping Mall - 15 min walk - 1.2 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 98 min drive

Restaurants

  • ‪Spinnakers Restaurant & Beach Bar - ‬6 min walk
  • ‪KFC - ‬17 min walk
  • ‪Key Largo - ‬4 min drive
  • ‪Royal Palm Bar - ‬11 min walk
  • ‪Duke's Place - ‬6 min drive

About this property

Sapphire Sands by Bay Gardens Resorts

Family-friendly 4.5-star hotel near Reduit Beach
Some rates at Sapphire Sands by Bay Gardens Resorts are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sapphire Sands by Bay Gardens Resorts offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, tour/ticket assistance, and a garden are also featured at the luxury Sapphire Sands by Bay Gardens Resorts. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet hotel.

  • 32 guestrooms or units
  • Meeting rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sapphire Sands by Bay Gardens Resorts offers 32 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Gros Islet hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. 47-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 36 for adults and USD 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Limited room service
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sapphire Sands by Bay Gardens Resorts

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36 for adults and USD 18 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 100 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Sapphire Sands by Bay Gardens Resorts to the airport?

Sapphire Sands by Bay Gardens Resorts is 6.2 mi (28-min drive) away from the George F. L. Charles Airport (SLU) airport, the closest popular airport to the property.

Does Sapphire Sands by Bay Gardens Resorts have an airport shuttle?

Sapphire Sands by Bay Gardens Resorts offers an airport shuttle 24 hours a day, on request, for a charge of USD 100 per vehicle, one-way.

How close is Sapphire Sands by Bay Gardens Resorts to the beach?

This hotel is a short 6-minute walk from Reduit Beach and 2.8 mi (7-min drive) from Pigeon Island Beach. Don't forget your sunscreen!

Does Sapphire Sands by Bay Gardens Resorts offer free breakfast?

Free breakfast isn’t provided at Sapphire Sands by Bay Gardens Resorts, but buffet breakfast is offered for a fee of USD 36 for adults and USD 18 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Sapphire Sands by Bay Gardens Resorts?

No, there is no casino at this hotel.

What time is check-in at Sapphire Sands by Bay Gardens Resorts?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Sapphire Sands by Bay Gardens Resorts?

This hotel offers free self parking.

Does Sapphire Sands by Bay Gardens Resorts have a pool?

Sapphire Sands by Bay Gardens Resorts features an outdoor pool.

Does Sapphire Sands by Bay Gardens Resorts have a restaurant?

Yes, there is a restaurant on site.

Does Sapphire Sands by Bay Gardens Resorts have a spa?

This hotel has a spa, which features body wraps, body treatments, and massages.

How close is Sapphire Sands by Bay Gardens Resorts to downtown Gros Islet?

Sapphire Sands by Bay Gardens Resorts is 0.7 mi away from Gros Islet.

Sapphire Sands by Bay Gardens Resorts Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

10/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, especially the butler service. The rooms were very nice and the amenities were adequate. The property was beautiful, there were plenty of opportunities for activities, and also space for relaxation.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. The bath was a little gross (stains) and there were ants in the room. The hotel location is beautiful, the food was good, and the staff were all very very good.
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We showed up and found that the hotel was not even built. Ruined our vacation.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We booked an all inclusive week at the new Sapphire Sands however the construction was delayed and we accepted their offer to stay at the Bay Gardens Resort and Spa. While the accommodations were not comparable to the new resort, the service was beyond our expectations. The restaurant had great menu options for a la carte which changed daily. The buffet was always fresh with various selections. Fresh eggs were cooked to our liking by friendly chefs. The local people who work at this resort are genuinely eager to ensure their guests are happy. The servers at the restaurant, our gal at the cappuccino bar, the ladies in the spa, housekeeping folks, towel guys, beach security and front desk were all very pleasant. But Jeanneil, Priska and Jimmy took care of our every need with attention to detail during our entire stay. This butler team made our trip unforgettable and we will definitely consider returning
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July or Aug, but looks like it will be very nice when it opens. As for Bay Gardens beach, the staff, particularly our butlers Prisca and Nage were phenomenal, as well as V from the excursion desk. They helped do special things for our anniversary as well as our sons birthday, and reserved areas on beach and by pool for us, as well as getting drinks and making reservations for us. The staff at the spa was also nice. The place NEEDS the new restaurant at sapphire to open. The restaurant on site was ok, though pretty slow. The other properties (hotel, inn and marina) look old and dated and we only had a drink there waiting for shuttle. The rooms at bay gardens beach were ok, though a bit dated and had some maintenance/ant issues. Maintenance and housekeeping were pretty quick to address what they could, but our entire reason for booking was to get a brand new all inclusive (we had booked the 3 br beachfront villa with private pool), so were expecting more for what we paid. Pool and beach good.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 9 nights in Mar 2026