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Hotel Plaza Genova Centro

3.5 star property
3.5-star hotel near Degollado Theater

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
1 bedroom, in-room safe, desk, laptop workspace
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Teatro Diana
    ‪14 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

8.6 out of 10
Excellent
(169 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Guadalajara

Heart of Guadalajara.At this Downtown Guadalajara hotel, you'll be within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. Mercado Libertad and Hospicio Cabanas are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Hospicio Cabanas - 12 min walk - 1.1 km
  • Teatro Diana - 14 min walk - 1.2 km
  • Jalisco Stadium - 5 min drive - 4.2 km

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Tortas Ahogadas el Guerito - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪El arte cafeteria - ‬3 min walk

About this property

Hotel Plaza Genova Centro

3.5-star hotel near Degollado Theater
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Plaza Genova Centro. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guadalajara hotel is smoke free.

  • 197 guestrooms or units
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 879 out of 1433 reviews
Rating 8 - Good. 338 out of 1433 reviews
Rating 6 - Okay. 125 out of 1433 reviews
Rating 4 - Poor. 47 out of 1433 reviews
Rating 2 - Terrible. 44 out of 1433 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RUBEN, LAFAYETTE

Stayed 1 night in Jun 2025

6/10 Okay

Jorge

Business traveller
Na
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Stayed 5 nights in Mar 2025

10/10 Excellent

VICENTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Franco

Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking is a rigamarol. Rooms and service are perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector, waukegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and quiet

Stayed 4 nights in Apr 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service

Noicie and warm

The price was great for executive room with two double beds. But the bathroom window was broken and the air conditioning wasn’t working properly ( not cool enough). The hallway light came through the bottom of the front door, like it was too short. So I put a towel to cover it. The next day I asked for a different room and got it. By the way I was on the sixth floor, room 6012. And the noise was coming from outside the avenue, lot of cars and motorcycles. Already past midnight!.
Stayed 1 night in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, but just too noisey
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 7 nights in Mar 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and smelled good. The staff were friendly and helpful. The rooms are a bit small though. We had a great experience.
Stayed 5 nights in Apr 2025

8/10 Good

Maria Teresa León

Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

2/10 Terrible

ELIZABETH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not as pictured. Stains on sheets and towels. Towels stiff and falling apart. Stains on ceiling and carpet. Bathroom urgently needs remodeling. Definitely not as pictured. Canceled both my reservations and was charged a fee for one of my rooms due to cancellation. Staff was somewhat pleasant just had me wait until management came to see if I could cancel. Ultimately Expedia was able to waive some of the charges but did lose money.
Stayed 1 night in Apr 2025

6/10 Okay

Jazmin, Idaho Falls

Travelled with family
Disliked: Property conditions & facilities
We were put on a floor that was not remodeled at all and our rooms were not clean. The bedding in both rooms were stained. We called and they didn’t have anyone to come switch out the linens. Until the next day. We accidentally got off on another floor and that floor was completely renovated and super clean. Not sure how they choose which floor to put you on but our floor looked liked the back hallways of the hotel. If you’re going to book here, make sure you ask to be put on a renovated floor. I didn’t know they had to.
Stayed 2 nights in Mar 2025

8/10 Good

Randall B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was very nice. Arriving late our first night, the neighborhood was a little concerning. We got used to it after staying two weeks there and came to like the neighborhood security was 24 seven and we felt good about our choice.
Stayed 12 nights in Mar 2025

10/10 Excellent

Flavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.. Second time staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely great! From the moment we arrived, we felt welcome! Very helpful and very nice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
love everything
Stayed 3 nights in Mar 2025

8/10 Good

Rigoberto Arteaga, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024