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Hard Rock Hotel Guadalajara

Property class: 4
4-star spa hotel near Minerva Roundabout, connected to a shopping center

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

A rooftop pool area with lounge chairs and umbrellas, overlooking a cityscape at dusk.
Property video
A modern interior with a prominent 'SESSIONS' sign, a glass railing, and a staircase with wooden beams.
A modern hotel with a distinctive purple and white facade, large glass windows, and a rooftop parking area.
A spacious lobby with a central seating area, a spiral staircase, and a high ceiling with a star-like design.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪8 min drive‬
  • Place, US Consulate General Guadalajara
    ‪9 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, a TV, a desk with a chair, a table with chairs, and a window with curtains.

Superior Room

9.4 out of 10
Exceptional
(140 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(52 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Gold)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Gold)

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Rock Royalty)

7.8 out of 10
Good
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Gold)

A modern bathroom with a glass-enclosed shower, a white sink, and a large mirror.

Deluxe Room, 2 Queen Beds (Gold)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a wooden vanity, a refrigerator, a coffee maker, and a mirror.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room Rock Royalty

Minibar (free items), in-room safe, desk, soundproofing

Deluxe King Room Rock Royalty

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Zapopan

Close to shopping.You'll find Minerva Roundabout and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

What's nearby

  • Royal Hospital San José - 10 min walk - 0.9 km
  • La Gran Plaza Fashion Mall - 12 min walk - 1.1 km
  • Glorieta Chapalita - 3 min drive - 1.6 km
  • Plaza Galerias Guadalajara Shopping Center - 8 min drive - 2.7 km
  • US Consulate General Guadalajara - 9 min drive - 3.8 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 47 min drive

Restaurants

  • ‪Caffenio - ‬9 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪La Humadera - ‬10 min walk
  • ‪Sushi@Roll - ‬13 min walk
  • ‪Qin Oriental Food - ‬17 min walk

About this property

Hard Rock Hotel Guadalajara

4-star spa hotel near Minerva Roundabout, connected to a shopping center
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Hyatt Regency Andares Guadalajara
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  • Pet friendly
  • Free WiFi
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4.8 out of 5, Exceptional, 1,638 reviews
The price is CA $251
CA $304 total
includes taxes & fees
Sep 19 - Sep 20
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 180 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1400 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 360 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

How close is Hard Rock Hotel Guadalajara to the airport?

Hard Rock Hotel Guadalajara is 14.9 mi (47-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Aug 24, 2026 start from CA $197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Guadalajara have an airport shuttle?

Hard Rock Hotel Guadalajara offers a shuttle from the hotel to the airport 24 hours a day, at scheduled times, for a charge of MXN 650 per vehicle.

Does Hard Rock Hotel Guadalajara offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Guadalajara, but buffet breakfast is offered for a fee of MXN 360 for adults and MXN 180 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Guadalajara?

No, there is no casino at this hotel.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hard Rock Hotel Guadalajara?

Free parking is not available at this hotel. Self parking is available for MXN 60 per day, and valet parking for MXN 60 per day.

Does Hard Rock Hotel Guadalajara have a pool?

Hard Rock Hotel Guadalajara features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does Hard Rock Hotel Guadalajara have a restaurant?

Hard Rock Hotel Guadalajara is home to Sessions, which features international cuisine.

Does Hard Rock Hotel Guadalajara have a spa?

This hotel has a spa, which features deep-tissue massages, body wraps, and aromatherapy.

How close is Hard Rock Hotel Guadalajara to downtown Zapopan?

Hard Rock Hotel Guadalajara is 0.4 mi away from Zapopan.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2002 out of 2758 reviews
Rating 8 - Good. 392 out of 2758 reviews
Rating 6 - Okay. 199 out of 2758 reviews
Rating 4 - Poor. 93 out of 2758 reviews
Rating 2 - Terrible. 72 out of 2758 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mario Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best!!! The staff were always resourceful and their hospitality was above all the best.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anam

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, outdoor area was great and location was great overall great place
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, outdoor pool air conditioning great customer service great hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Very pleasant stay !
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jesus Yovani

Liked: Cleanliness, property conditions & facilities
Hotel was great in general. Room was awesome, clean, nice view.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel is amazing!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jose Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful experience to have everything we wanted and didn’t know we needed, LIVE MUSIC, a few steps away. Great brother/sister trip.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Outdoor pool | Breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I was really good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

EUGENIA BERENICE GONZALEZ

Liked: Cleanliness
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great vibe!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Marleidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

ISAAC ALEXIS ALVAREZ

Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and nice place
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Raul Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Leticia Yanet

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and all the staff was amazing. Very polite and friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well kept, nice and clean. All the staff was polite and friendly. I really felt safe at the hotel.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Leticia Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff at the Hard Rock Guadalajara were polite and friendly. The food at the restaurant was delicious and the housekeepers were amazing. I felt very safe at the hotel.
Stayed 1 night in Jan 2026