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Hard Rock Hotel Guadalajara

4.0 star property
4-star spa hotel near Minerva Roundabout, connected to a shopping center

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Property entrance
Buffet
Lobby
2 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Spa

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Minerva Roundabout
    ‪3 min drive‬
  • Expo Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

Deluxe Room (Double Rock Royalty)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(109 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(42 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

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About the area

Zapopan

Close to shopping.You'll find Minerva Roundabout and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

What's nearby

  • US Consulate General Guadalajara - 3 min drive - 2.7 km
  • Minerva Roundabout - 3 min drive - 3.1 km
  • Plaza del Sol - 4 min drive - 3.8 km
  • Expo Guadalajara - 4 min drive - 3.8 km
  • Basilica de Zapopan - 10 min drive - 8.4 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

4-star spa hotel near Minerva Roundabout, connected to a shopping center
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1662 out of 2373 reviews
Rating 8 - Good. 362 out of 2373 reviews
Rating 6 - Okay. 188 out of 2373 reviews
Rating 4 - Poor. 91 out of 2373 reviews
Rating 2 - Terrible. 70 out of 2373 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alan, Humble

Liked: Cleanliness, amenities, property conditions & facilities
Stay here when rooms are available. Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan, Humble

Liked: Cleanliness, amenities, property conditions & facilities
Hard Rock Hotel Guadalajara is always the best option for the value. Staff friendly, 24 hour room service, music, and location are worthy of 5 stars.
Stayed 1 night in Jun 2025

8/10 Good

ADRIANA, Olivehurst

The stay was nice. The room was very clean. The service was great. Everyone was very polite. However,Only one elevator was in use, and that made it very hard and quite a wait
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel everything on the room was neat and clean really love this hotel
Stayed 1 night in May 2025

10/10 Excellent

Rojelio, DALTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To me it was not so easy to drive into the property. Directions were not that clear.
Stayed 2 nights in May 2025

4/10 Poor

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ahara

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

ESMERALDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here from Saturday - Monday and it was a great experience. The hotel itself was clean, check in was quick and easy, parking is free, rooms were great. The only 4 star I’d give is in regards to the elevator situation. There are only 3 elevators that are for the entire hotel and 1 of them didn’t work. You’d have to wait from 10 min to longer to be able to go up or down because elevator situation was so slow or when it did stop on your floor it was already full. Check out was also quick and easy there are truly no hidden fees at check in or checkout. Restaurants on property not the greatest but there are alot of options close by. Definitely would stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff of this hotel is excellent, but it only had one elevator available for 26 floors. You had to wait 15-20 minutes just to go up to your room. It ruined the experience. I would not stay here again.
Stayed 4 nights in Apr 2025

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying in this property frequently for the last 4 years and it never disappoints. Everyone in the staff is very welcoming and professional. The food and the drinks at the bar are amazing as well.
Stayed 1 night in May 2025

10/10 Excellent

Víctor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the Guadalajara location . It felt very safe, uber would always arrive fast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Apr 2025

6/10 Okay

jesus

Stayed 3 nights in Apr 2025

10/10 Excellent

ANNA

Stayed 1 night in Apr 2025

10/10 Excellent

Clarence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, food amazing, Entertainment was fabulous
Stayed 3 nights in Apr 2025

4/10 Poor

Stephanie, Stafford

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator wasn’t working and the entire hotel need renovation
Stayed 8 nights in Apr 2025

10/10 Excellent

Lizbeth Acevedo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

pamela

Stayed 5 nights in Apr 2025

10/10 Excellent

Rene, El Paso

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2025