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4.9 out of 5

"Very welcoming and helpful for transportation. " More

By a verified traveller on Wed 26 Jul 2023

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Hotel Description

4-star Beaux Arts hotel near La Minerva, connected to a shopping center

Close to shopping

You'll find La Minerva and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this Beaux Arts hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $177* Per night/room 22 Apr. - 23 Apr.

Deluxe Room, 1 King Bed (Rock Royalty)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Hot Tub

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Rock Royalty)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hard Rock Hotel Guadalajara ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hard Rock Hotel Guadalajara

Everyone (2) Couples (2) Family (3)
4 out of 5

Posted by on 17 Aug. 2023

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Comment from Hotel Management

6 Sep. 2023 by Daniela Arreola

Apreciable AndrésNos complace habernos elegido como escenario de alojamiento en Hard Rock Hotel Guadalajara.Agradecemos que se tomara el tiempo para transmitirnos su experiencia a través de su calificación. Estamos comprometidos a continuar mejorando para ofrecerle comodidades dignas de una estrella de rock y hacer que sus futuras estadías sean memorables.Reciba un cordial saludo por parte de nuestro equipo Hard Rock Hotel Guadalajara.

5 out of 5
Very welcoming and helpful for transportation.

Posted by on 26 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by Ecommerce

Dear Jose, thank you very much for choosing us as your setting. We are happy to know that your stay was worthy of a celebrity. In short, the warmth of our rockers makes our guests' stay memorable. We look forward to seeing you again soon.

5 out of 5
Beautiful hotel nice staff and super friendly people

Posted by on 15 Dec. 2021

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Comment from Hotel Management

16 Dec. 2021 by Daniel Brambila - Ecommerce Manager

Dear Georgina! Thank you for choosing us as your stage during your recently tour in Guadalajara. At Hard Rock Hotel Guadalajara delivering an amplified service is our priority. We are so happy to know that you had a unique and memorable experience and you enjoyed our facilities,

5 out of 5
Awesome Property and service

Posted by on 8 Dec. 2021

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Comment from Hotel Management

8 Dec. 2021 by Daniel Brambila - Ecommerce Manager

Dear Enrique! Thank you very much for choosing us as your stage during your tour in Guadalajara. We are glad to hear that our rockers delivered an amplified service and that you had a unique and memorable experience. Looking forward to welcome you again to continue rocking!

5 out of 5
N

Posted by on 20 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Alma Barrón - Dir. Ventas

Dear Anonymous, Thank you for choosing us as your stage during your recently tour in Guadalajara. At Hard Rock Hotel Guadalajara delivering an amplied service is our priority. We are happy to hear that your stay was unique and memorable. Looking forward to welcome you again! Cordially,

5 out of 5
Car rental place was not friendly at all

Posted by on 9 Jul. 2021

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Comment from Hotel Management

9 Jul. 2021 by Alma Barrón - Dir. Ventas

Dear Anonymous, Thank you for taking the time to share with us your comments about your recently stay. We are sorry to hear that the car rental supplier did not offer a good service. We will inform to their manager your feedback. We hope that you have enjoyed the hotel and our service and that we can see you in a near future.. Cordially,

5 out of 5

Posted by on 27 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Alma Barrón - Dir. Ventas

Apreciable Anonymous, Gracias por tomar el tiempo para compartirnos sus comentarios sobre su reciente estancia y habernos seleccionado como su escenario durante su tour por Guadalajara. Para Hard Rock Hotel Guadalajara el brindar un servicio amplificado es parte de nuestro ADN. Esperamos pronto tener la oportunidad de recibirlo nuevamente para seguir rockeando juntos. Cordialmente,

Property Features

Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at the business-friendly Hard Rock Hotel Guadalajara. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Beaux Arts Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 30 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hard Rock Hotel Guadalajara offers 348 accommodations with MP3 docking stations and safes. A pillow menu is available. 49-inch Smart televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • MP3 dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.

Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Minimum age to access spa is 12
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hard Rock Hotel Guadalajara offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 0 (one-way), (up to 18 years old)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Guadalajara Zapopan
  • Hard Rock Guadalajara Zapopan
  • Hotel Hard Rock Hotel Guadalajara Zapopan
  • Zapopan Hard Rock Hotel Guadalajara Hotel
  • Hard Rock Guadalajara
  • Hotel Hard Rock Hotel Guadalajara
  • Hard Rock Guadalajara Zapopan

You should know

  • Pool access available from 10:00 AM to 7:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.