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Casa Kloster Hotel Boutique

4.5 star property
4.5-star luxury hotel near La Paz Square
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Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
Premium Studio Suite, Balcony | View from room
Restaurant
Restaurant
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Spa
  • Pet-friendly

Explore the area

View in a map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Juarez Theater
    ‪2 min walk‬
  • Union Garden
    ‪2 min walk‬
  • Alley of the Kiss
    ‪3 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Guanajuato

Central Guanajuato getaway .With a stay at this Zona Centro hotel, you'll be steps from La Paz Square and Union Garden. University of Guanajuato and Juarez Theater are also within half a mile (1 km).

What's nearby

  • Juarez Theater - 2 min walk - 0.2 km
  • Union Garden - 2 min walk - 0.2 km
  • University of Guanajuato - 2 min walk - 0.2 km
  • La Paz Square - 2 min walk - 0.2 km
  • Alley of the Kiss - 3 min walk - 0.3 km

Getting around

  • Bajío Intl. Airport (BJX) - 31 min drive

Restaurants

  • ‪La Tasca de la Paz - ‬1 min walk
  • ‪Mr. Rucio - ‬1 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬1 min walk
  • ‪Black Mamba - ‬1 min walk
  • ‪Navo Churrería - ‬1 min walk

About this property

Casa Kloster Hotel Boutique

4.5-star luxury hotel near La Paz Square
Casa Kloster Hotel Boutique offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Kloster Hotel Boutique.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

  • 24 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

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  • Spa
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4.5 out of 5, Wonderful, 831 reviews
The price is CA $608
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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 500 for adults and MXN 200 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 200 to 400 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Casa Kloster Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 101 out of 126 reviews
Rating 8 - Good. 11 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 5 out of 126 reviews
Rating 2 - Terrible. 3 out of 126 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Frank, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, friendly staff,
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The pool areas is wonderful and quiet. I would stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

erica, montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2025

10/10 Excellent

Ruiqi

Stayed 1 night in Mar 2025

6/10 Okay

Rocquelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Guanajuato. Conveniently located in city square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very magical and a super Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Very helpful and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant, very clean facility, and staff was amazing.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Kloster is Amazing and Beautiful

Our stay was incredible. The architectural detailing, decor, and craftsmanship were truly exceptional. The space had a truly immersive and memorable quality, and the architectural details and decor were a big part of that. The bedroom and bathroom were incredibly well-designed, with a beautiful aesthetic and practical layout that made it an incredibly memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, everything was walking distance. Even though is very close to the centro and the night life, it was very quiet and comfortable. The decor was my favorite, fell in love with it!!!! Definitely staying there when I go back.
Stayed 3 nights in Mar 2025

4/10 Poor

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so hospitable and helpful. Alfredo made us feel very safe.
Stayed 2 nights in Mar 2025

8/10 Good

Marielena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice just opened about 5 months ago, so everything on the property is new and modern. The staff is super helpful and nice, the receptionist at the front desk speak very well English for those non-Spanish speaking tourists. The hotel helps you out booking daily tours for about 200 pesos per person (apx $10 usd dollars). They also help you store your bags to tour the city after you check out. Hotel has an elevator. Mattress and pillows were alright. Room size was decent good size, with enough room. AC installed in room is a plus, and Tv did not have cable, only had streaming services like Netflix, Disney , ViX, etc. I only take a star away bc no hair conditioner provided and also I found hairs left at the shower from prior guest, so that was a bit gross! For being a new hotel they should double check the housekeeping service work to make sure their doing an excellent job cleaning the room. Location is ideal, only 1 block away from the Basilica and the main town square “Plaza de la Paz.” Since Guanajuato is so walkable this hotel is super convenient. If you’re looking for quietness, this place as well any other nearby hotels you will most likely not find it during night hours. Close to midnight the city has a tradition called “callejoniado”where mobs of happy people go singing and take mariachis walking up and down alleys and streets of the town, so it’s inevitable that you may hear noise from the streets bc Guanajuato is just a lively city to visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Reyna

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! The tiles and marble are stunning. Plants everywhere. The bed and pillows were so comfortable. Breakfast every morning was lovely. A little sanctuary from the busy city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property in a great location with excellent service. Better to get a room on the inside as the outside can be noisy at night right across from a night Club. overall, we had a really great stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025