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Grand Hotel Guayaquil, Ascend Hotel Collection

4.0 star property
Family-friendly 4-star hotel near Artisan Market

Choose dates to view prices

Photo gallery for Grand Hotel Guayaquil, Ascend Hotel Collection

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Property amenity
Lobby
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Boyaca 1615, Guayaquil, Guayas
  • Malecon 2000
    ‪7 min walk‬
  • San Marino Mall
    ‪5 min drive‬
  • U.S. Consulate General
    ‪10 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Guayaquil

Central Guayaquil getaway .With a stay at this Downtown Guayaquil hotel, you'll be steps from Guayaquil Metropolitan Cathedral and Seminario Park. Municipal Palace and Malecon 2000 are also within half a mile (1 km).

What's nearby

  • Guayaquil Metropolitan Cathedral - 2 min walk - 0.2 km
  • Malecon 2000 - 7 min walk - 0.6 km
  • San Marino Mall - 5 min drive - 3.8 km
  • Guayaquil Convention Center - 7 min drive - 5.3 km
  • U.S. Consulate General - 10 min drive - 7.2 km

Getting around

  • Duran Train Station - 20 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 19 min drive

Restaurants

  • ‪Café Bombon's - ‬7 min walk
  • ‪Galleta Pecosa - ‬1 min walk
  • ‪La Pata Gorda - ‬3 min walk
  • ‪Unipark Café - ‬3 min walk
  • ‪Pollos Barcelona - ‬2 min walk

About this property

Grand Hotel Guayaquil, Ascend Hotel Collection

Family-friendly 4-star hotel near Artisan Market
Grand Hotel Guayaquil, Ascend Hotel Collection offers its guests a children's pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and coworking spaces are available. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A rooftop terrace, spa services, and an arcade/game room are also featured at the family-friendly Grand Hotel Guayaquil, Ascend Hotel Collection. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • 9149 sq ft of conference space
  • 850 sq m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hotel Guayaquil, Ascend Hotel Collection offers 158 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Games
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 6 per vehicle (maximum occupancy 4)
  • Covered valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Grand Hotel Guayaquil, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 898 reviews
Rating 8 - Good. 188 out of 898 reviews
Rating 6 - Okay. 48 out of 898 reviews
Rating 4 - Poor. 9 out of 898 reviews
Rating 2 - Terrible. 28 out of 898 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Love the pool!
Stayed 2 nights in Jan 2025

4/10 Poor

Marco, Ambato

Travelled with family and small children
Disliked: Staff & service
La atención en el restaurante pésima, te quieren cobrar por pedir unos huevos pasados en el desayuno o un omelet. El teléfono no vale de la habitación, no vale la secadora y la piscina fria en la noche.
Stayed 1 night in Mar 2025

10/10 Excellent

Borislava

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service and food
Stayed 4 nights in Dec 2024

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and quire this is my second time staying there with my famaly thank you and will come back
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Allison, Livingston

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Guayaquil. Have stayed there multiple times and especially like the breakfast and amenities like the pool and game room. We also tried their airport shuttle this time which was easy and convenient. When checking in, make sure to confirm the number and size of beds as that has been an issue for us sometimes at this hotel that they assigned us a room with different bed sizes than what we reserved. They promptly got us switched to a different room.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilson, West Orange

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly The place was beautiful and we loved the pool!
Stayed 3 nights in Jan 2025

2/10 Terrible

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, friendly staff, i would highly recommend it! Muchas Gracias:))
Stayed 2 nights in Feb 2025

10/10 Excellent

Elysabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

MIGUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oliver in dining provided beyond job support to me
Stayed 4 nights in Feb 2025

10/10 Excellent

jose, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and exelente servisse
Stayed 2 nights in Feb 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great !

Stayed 6 nights in Jan 2025

8/10 Good

Bernarda

It was clean, and the staff was helpful
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

A nice hotel in a great location and good value for money. Eating options in a good restaurant or a coffee shop if you are in a hurry.
Stayed 3 nights in Jan 2025

10/10 Excellent

Felipe Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Polly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always convenient to stay at Grand hotel Guayaquil because is near everything: there are secure transportation at the door and staff is friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hosea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay there
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool and restaurant. Staff was very friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Stayed 5 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025