2/10 Terrible
Belle M.
Feb 20, 2026
Prior to renting I asked the host if the heated pool and hot tub would be available in Dec./Jan. because our decision to rent this particular house hinged on a "yes". For the entire week of our stay, we never were able to use either, though we contacted the host (management company) every day. The pool heater was turned on the day we arrived in Dec. The pool had a leak and they ran a garden hose in to keep it filled, which of course just kept adding cold water to the already cold water. The pool was full of leaves, and the hot tub had brown, foamy scum all the way around the perimeter. The kitchen was poorly supplied. There was not enough silverware for the 9 adults to be able to sit and eat together at the same time. After asking for help so many times, the property manager became rude in her response. HOWEVER, after contacting VRBO, and their contacting property management, I believe there have been some changes made; and I received a PARTIAL refund. This does not make up for a ruined family vacation, but it's better than nothing and going to court, which I was prepared to do.
Belle M.
Stayed 6 nights in Dec 2025




















