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Novotel Guwahati GS Road Hotel

4.5 star property
4.5-star luxury hotel near Guwahati Tea Auction Centre

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Photo gallery for Novotel Guwahati GS Road Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Meeting facility
Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Downtown, Dispur, G S Road, Guwahati, Assam, 781006
  • Place, Aurus Mall
    ‪5 min walk‬
  • Place, Guwahati Tea Auction Centre
    ‪16 min walk‬
  • Place, Rahman Hospitals Pvt. Ltd
    ‪16 min walk‬
  • Airport, Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed with Sofa bed

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Double Bed with Sofa bed, City View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed with Sofa bed, City View

  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, City View (Complimentary Cocktail Hours)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, City View (Complimentary Cocktail Hours)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

About the area

Guwahati

Heart of Guwahati.You'll be within 2 miles (3 km) of Guwahati Tea Auction Centre and 6 miles (10 km) of Nehru Stadium with a stay here. Guwahati Zoo and Assam State Museum are also within 6 miles (10 km).

What's nearby

  • Aurus Mall - 5 min walk - 0.5 km
  • Guwahati Tea Auction Centre - 16 min walk - 1.4 km
  • Rahman Hospitals Pvt. Ltd - 16 min walk - 1.4 km
  • GNRC Hospital Six-Mile Branch - 19 min walk - 1.7 km
  • Aideo Cinema Hall - 8 min drive - 2.6 km

Getting around

  • Thakurkuchi Station - 21 min drive
  • Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.) - 71 min drive

Restaurants

  • ‪Mising Kitchen - ‬3 min drive
  • ‪Rajdhani Masjid - ‬19 min walk
  • ‪Cafe Hendrix - ‬3 min walk
  • ‪Café Coffee Day - ‬14 min walk
  • ‪Akhol Restaurant. - ‬19 min walk

About this property

Novotel Guwahati GS Road Hotel

4.5-star luxury hotel near Guwahati Tea Auction Centre
Novotel Guwahati GS Road Hotel offers its guests a full-service spa and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Novotel Guwahati GS Road Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4.5-star Guwahati hotel is smoke free.

  • 118 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel Guwahati GS Road Hotel offers 118 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 749 for adults and INR 399 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour health club
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 749 for adults and INR 399 for children
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 2500 (one-way)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Guwahati GS Road Opening May 2017 Hotel
Novotel GS Road Opening May 2017 Hotel
Novotel Guwahati GS Road Opening May 2017
Novotel GS Road Opening May 2017
Novotel Guwahati GS Road Hotel
Novotel GS Road Hotel
Novotel GS Road
Novotel Guwahati GS Road (Opening May 2017)
Novotel Guwahati Gs Road
Novotel Guwahati GS Road Hotel Hotel
Novotel Guwahati GS Road Hotel Guwahati
Novotel Guwahati GS Road Hotel Hotel Guwahati

Novotel Guwahati GS Road Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 73 reviews
Rating 8 - Good. 25 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laxmidhara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Prashanth

Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant staff is excellent and they made the stay really comfortable. But here are a few problems: I am not sure about the phone numbers of Novotel, Guwahati because people rarely answer it. Especially before traveling to Guwahati, I called the hotel to check on taxi services, and the lasy who answered said a singer had passed away and therefore they don't have taxi services. When I asked, how much would it cost to get there from the airport, she said she will transfer to a senior, and the phone got cut. After which I made innumerable calls, and NO ONE answered. I think it's basic that people answer the phone and give the required information to the people who are coming from other places to Guwahati. The second problem was that after changing two rooms, the air conditioner did not work. There was no cooling and of course no other source of ventilation. The hotel needs to fix it. Baaring this, the restaurant staff was very considerate and helpful. I wouldn't say the same about the reception staff, their interaction is not one of care or concern.
Stayed 3 nights in Sep 2025

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

RAJEEV

Stayed 1 night in Aug 2025

2/10 Terrible

Arnab

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay at a 5- star

My stay at Novotel Guwahati GS Road fell far short of the 5-star standard, with persistent hygiene and maintenance issues that made the experience deeply disappointing. From the moment I arrived, the front lobby carpet was visibly dirty, setting a concerning tone. The reception desk was covered in stains and scratches, hardly befitting a premium hotel. In my initial room, the linens were dirty and stained, and the countertops were similarly marked. After raising the issue, the staff moved me to a different room, which was better overall, but the linens remained a problem—multiple sheets had visible stains despite appearing washed, pointing to a serious lapse in housekeeping. Additionally, the bathroom door in the new room didn’t lock, compromising privacy and adding to the frustration. Resolving these issues took significant time and effort, and we eventually settled for what was provided, but the experience was far from acceptable. The glowing online reviews seem disconnected from reality, raising doubts about their authenticity. This hotel lacks the basic cleanliness and maintenance expected of a 5-star property. I urge future guests to inspect their rooms thoroughly and caution against expecting the luxury promised by the rating. Management must address these issues urgently.
Dirty Countertops
Hair all over
Stayed 1 night in Aug 2025

8/10 Good

HENRY

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was okay, the restaurant and lobby were very hot. Not a place you would like to be around for a long's periods of time. They need to fix their A/C immediately.
Stayed 1 night in Jul 2025

4/10 Poor

UTPAL

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in same hotel 2 years again at that time hotel was kept clean and staff were very well trained . This time I am really disappointed because property is not well kept , bathroom grout are having black mold , hallway smells , room floors have stains , room carpet have dust , Ac vent is fill with dust . I also did SPA this time and it was very bad experience as well ! once again untrained staff, not keeping up with the standard , floor of spa is peeling off ...
Stayed 2 nights in Apr 2025

10/10 Excellent

Anil

Business traveller, Travelled with partner
Liked: Amenities
Hassle free check in Clean roooms Good food
Stayed 2 nights in Apr 2025

8/10 Good

vishal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Stayed 2 nights in Mar 2025

8/10 Good

vishal

Stayed 2 nights in Feb 2025

10/10 Excellent

Gur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jishnu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Guwahati

Very well-maintained property with very friendly and helpful staff. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KAPIL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst hotel in Guwahati

Hopeless service and staff with Hopeless terms and conditions. I wouls say go for Vivanta if possible but not Novotel
Stayed 2 nights in Oct 2024

10/10 Excellent

AMIT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services of the staff were quite good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lalremruata

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024

4/10 Poor

G J

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

sesha rao

Stayed 2 nights in Jun 2024

10/10 Excellent

Abhilash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too!
Stayed 1 night in Apr 2024

8/10 Good

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yashu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Western style property and management services
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

moyukh

Liked: Cleanliness, property conditions & facilities, room comfort

"Exceptional Experience at Novotel Guwahati

I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable. First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise. The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled. What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable. In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati.
Stayed 2 nights in Oct 2023