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Phoenix Hotel Ha Long

4.0 star property
4-star hotel near Ha Long Bay

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Photo gallery for Phoenix Hotel Ha Long

Front of property
Reception
Exclusive Double Room, City View | Room amenity
Breakfast, lunch and dinner served
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
  • Place, Cái Dăm Market
    ‪2 min walk‬
  • Place, Ha Long Night Market
    ‪10 min walk‬
  • Place, Halong Marina Bayzone
    ‪11 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪47 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Room amenity

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Room amenity

Deluxe Double Room, 1 Bedroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Ha Long

Bai Chay stay.You'll be steps from Cái Dăm Market and within a 10-minute walk of Ha Long Night Market with a stay at this Bai Chay hotel. Also, Ha Long Bay is within half a mile (1 km) and Halong Marina Bayzone is within 2 miles (3 km).

What's nearby

  • Cái Dăm Market - 2 min walk - 0.2 km
  • Ha Long Night Market - 10 min walk - 0.9 km
  • Bai Chay Beach - 10 min drive - 3.3 km
  • Halong Marina Bayzone - 11 min drive - 3.0 km
  • Halong Bay Marina - 18 min drive - 9.1 km

Getting around

  • Ga Ha Long Station - 6 min drive
  • Haiphong (HPH-Cat Bi) - 49 min drive

Restaurants

  • ‪Madam Mai - ‬8 min walk
  • ‪Nha Hang Pho Bien - ‬2 min walk
  • ‪Orchid Coffee - ‬9 min walk
  • ‪Pho Ga Hanoi - ‬3 min walk
  • ‪Nhà hàng Thủy Chung - ‬6 min walk

About this property

Phoenix Hotel Ha Long

4-star hotel near Ha Long Bay
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Phoenix Hotel Ha Long. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ha Long hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Similar properties

Luxury Double Room, Balcony
Central Halong Hotel
Bai Chay
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.9 out of 5, Exceptional, 6 reviews
The price is CA $41
CA $47 total
includes taxes & fees
Jun 24 - Jun 25
Central Halong Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • 25-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Frequently asked questions

How close is Phoenix Hotel Ha Long to the airport?

Phoenix Hotel Ha Long is 26.1 mi (49-min drive) away from the Haiphong (HPH-Cat Bi) airport, the closest popular airport to the property.

Does Phoenix Hotel Ha Long have an airport shuttle?

Phoenix Hotel Ha Long offers an airport shuttle 24 hours a day, on request, for a charge.

How close is Phoenix Hotel Ha Long to the beach?

This hotel is 5.6 mi (15-min drive) from Tuan Chau Beach and 2.4 mi (7-min drive) from Bai Chay Beach. Don't forget your sunscreen!

Does Phoenix Hotel Ha Long offer free breakfast?

Phoenix Hotel Ha Long does not offer free breakfast.

Is there a casino at Phoenix Hotel Ha Long?

No, there is no casino at this hotel.

What time is check-in at Phoenix Hotel Ha Long?

Check-in begins at 2:00 PM.

Is there free parking at Phoenix Hotel Ha Long?

This hotel offers free self parking.

Does Phoenix Hotel Ha Long have a pool?

Phoenix Hotel Ha Long does not have a pool.

Does Phoenix Hotel Ha Long have a restaurant?

Yes, there is a restaurant on site.

Does Phoenix Hotel Ha Long have a spa?

There are no spa services available at this hotel.

How close is Phoenix Hotel Ha Long to downtown Ha Long?

Phoenix Hotel Ha Long is 4 mi away from Ha Long.

Phoenix Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hung

Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Verified

6/10 Okay

Philipp

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019