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Ambassador City Centre Hotel

3.5 star property
3.5-star hotel near St. Bavo Church

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Photo gallery for Ambassador City Centre Hotel

Breakfast, lunch and dinner served
Front of property
Breakfast, lunch and dinner served
Reception
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Oude Groenmarkt 20-24, Haarlem, 2011 HL
  • Place, Teylers Museum
    ‪1 min walk‬
  • Place, St. Bavo Church
    ‪1 min walk‬
  • Place, Grote Markt
    ‪3 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.2 out of 10
Very good
(63 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Plus Room

Comfort Plus Room

Comfort Plus Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Church view Room

Classic Church view Room

Classic Church view Room

7.0 out of 10
Good
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

About the area

Haarlem

Centrum stay.A stay at this Centrum hotel places you steps from St. Bavo Church and within a 5-minute walk of Teylers Museum. Frans Hals Museum is within half a mile (1 km) and Zandvoort Beach is within 9 miles (15 km).

What's nearby

  • Teylers Museum - 1 min walk - 0.2 km
  • St. Bavo Church - 1 min walk - 0.2 km
  • Grote Markt - 3 min walk - 0.3 km
  • Corrie ten Boom House - 3 min walk - 0.3 km
  • Frans Hals Museum - 8 min walk - 0.7 km

Getting around

  • Matterhorn Stop - 12 min drive
  • Haarlem Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 16 min drive

Restaurants

  • ‪Proeflokaal in den Uiver - ‬2 min walk
  • ‪Café Studio - ‬3 min walk
  • ‪Nolita Pizzabar - ‬1 min walk
  • ‪Gelateria Bartoli - ‬1 min walk
  • ‪ML - ‬1 min walk

About this property

Ambassador City Centre Hotel

3.5-star hotel near St. Bavo Church
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Ambassador City Centre Hotel. A complete renovation of Ambassador City Centre Hotel was completed in January 2022.

This 3.5-star Haarlem hotel is smoke free.

  • 105 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Ambassador City Centre Hotel offers 105 accommodations with safes and hair dryers. 14-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Children's games
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 8 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Piano
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 14-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 44.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night for adults; EUR 3.10 per night for guests up to 11 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 8 for children
  • Nearby parking fee: EUR 33 per day (1640 ft away)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Ambassador City Centre
Ambassador City Centre Haarlem
Ambassador City Centre Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Hotel
Hotel Ambassador City Centre
Ambassador City Hotel Haarlem
Ambassador City Centre Hotel Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Centre Hotel Hotel Haarlem

Ambassador City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 213 out of 454 reviews
Rating 8 - Good. 156 out of 454 reviews
Rating 6 - Okay. 49 out of 454 reviews
Rating 4 - Poor. 24 out of 454 reviews
Rating 2 - Terrible. 12 out of 454 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and comfortable hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Haruka

Great location and service!
Stayed 1 night in Dec 2025

6/10 Okay

Johannes

Location is great (cannot be better), but hotel is tired (dirty carpet etc). Up to EUR 100 per night it makes sense, but we paid EUR 179, which is too much for what they offer.
Stayed 2 nights in Dec 2025

6/10 Okay

Terrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location, but it was a bit noisy at times (due to the nightclub). The staff were generally friendly, except for the man who checked us in.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and very comfortable. Great value. Staff were very welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly/knowledgeable staff, and super clean. Great stay.
Stayed 1 night in Sep 2025

4/10 Poor

Sheryl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The exterior and lobby area of the hotel was lovely giving it an appearance of luxury. However once you exit the elevators and on your floor, the disrepair shows very quickly. The carpets were dirty and stained. The walls chipped. The room was very little, and for the most part clean but aged. The window looked over the roofs of neighbouring buildings and all the piping for ventilation etc. the bathroom was very small and you had to sit sideways on the toilet or your knees would hit the shower wall. The shower however was wonderful and hot!
Stayed 3 nights in Sep 2025

4/10 Poor

Mirtill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is very outdated. The floor in our room was sagging and the carpets everywhere were dirty and stained. The photos on hotel’s website are very deceiving. The bathroom in our room was not even close to the photos. The shower floor was cracked, the water didn’t drain properly and the floor looked dirty because it’s so stained. We would not stay here again. I wish I read the reviews on Google and not on Expedia. The staff was nice and breakfast was very good. The location is excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Feng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from all major attractions, a lot of restaurants near by, very convenient.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Travelled with family

Not recommended

Great location which has a premium but for the price we found it quite disappointing, more cleaning and repairs required.
Stayed 6 nights in Sep 2025

10/10 Excellent

Conor

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & really helpful particularly when I can't speak dutch. Thoroughly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Jo-Anne, Riverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Rolf were extremely helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel- the nicest one I’ve ever stayed.

Amazing hotel in the centre of Haarlem. Stayed here 3 nights whilst doing a bike tour around Holland and this was a beautiful place to use as a base for a few days. The room and wet room were huge and we had a lovely view of St Bavo’s church. Just perfect! Also had to stay an extra night and luckily our room was still vacant!😊
Stayed 2 nights in Aug 2025

8/10 Good

Erich

Stayed 2 nights in Jul 2025

8/10 Good

Aled

Stayed 2 nights in Jul 2025

10/10 Excellent

Yazzmine

Stayed 6 nights in Jul 2025

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
The window to the hotel was stuck open and the staff were unable to fix it. Plus there was no air conditioning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Conor

Stayed 2 nights in May 2025