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Quality Inn & Suites

2.5 star property
Art Deco hotel perfect for exploring Hagerstown

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
920 Dual Hwy, Hagerstown, MD, 21740
  • Place, Maryland Theater
    ‪3 min drive‬
  • Place, Hagerstown Premium Outlets
    ‪5 min drive‬
  • Place, Pennsylvania Dutch Market
    ‪6 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About the area

Hagerstown

Heart of Hagerstown.You'll find Hagerstown Field House and Maryland Theater within 2 miles (3 km) of this hotel. Hagerstown Dog Park and Discovery Station at Hagerstown Inc. are also within 2 miles (3 km).

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.8 km
  • Maryland Theater - 3 min drive - 2.2 km
  • Washington County Museum of Fine Arts - 5 min drive - 3.6 km
  • Hagerstown Premium Outlets - 5 min drive - 4.9 km
  • Pennsylvania Dutch Market - 6 min drive - 5.2 km

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪Sheetz - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive

About this property

Quality Inn & Suites

Art Deco hotel perfect for exploring Hagerstown
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • Built in 1968
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn & Suites offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Whitney

Stayed 1 night in Jul 2025

4/10 Poor

Deirdre

Travelled with family
Disliked: Amenities, property conditions & facilities
Cigarette burns on bathroom door- supposed to be non smoking room No amenities in bathroom Floors diety
Stayed 1 night in Jun 2025

4/10 Poor

Jerry

Disliked: Cleanliness, property conditions & facilities
Room was very old and tired looking. Would not stay here again.
Stayed 4 nights in Jun 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Terrible water pressure in shower. Needs hand held shower wand
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We had to leave in the middle of the night the cigarette smoke was too much for my allergies, was filthy too .
Stayed 1 night in Jun 2025

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was much further off the highway than expected and was a little sketchy. Very Loud bar across the street - the Havana? No elevator and the room smelled funny. Bed was comfortable and we slept well.
Stayed 1 night in Jun 2025

8/10 Good

Kristopher, Houston

Travelled with family
Liked: Cleanliness
Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Stayed 1 night in Jun 2025

6/10 Okay

Pat

Travelled with family
Disliked: Property conditions & facilities
Breakfast was awful. Rooms were clean.
Stayed 1 night in Jun 2025

4/10 Poor

John

Stayed 1 night in Jun 2025

8/10 Good

Gisele

Liked: Property conditions & facilities, room comfort
Perfect for one night stay Breakfast ok
Stayed 1 night in Jun 2025

10/10 Excellent

Dale

Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort
Good value.
Stayed 1 night in Jun 2025

4/10 Poor

NATALIE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a safe environment. Homeless and drug addicts all outside and inside hotel!! One of the homeless said to another homeless person, “look at those 2 motorcycles, we should come back and steal them later!” There were hairs in our tub and broken lampshade. it appears to me that this hotel is being used for homeless and girl’s with their tricks!! Did not feel safe here at all!! Only needed to stay here long enough to sleep due to splitting up a 12 hour drive home!! Will never stay here again!!
Stayed 1 night in Jun 2025

10/10 Excellent

David P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat was loose. Not to worry I tightened it. Funny cuz it seems to be a thing in all most every hotel I go to stay at. I started carrying screw drivers. Property seems to be in the not so greatest of locations, with a lot of different types of people running around after dark. Out side around the adjacent property.But I did feel secure in the hotel. they have many cameras. I was a little concerned about our motorcycles but everything was well. Absolutely a great staff. Helpful and pleasant.
Stayed 1 night in Jun 2025

6/10 Okay

Joan

Travelled with partner
Liked: Cleanliness
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Stayed 1 night in May 2025

6/10 Okay

Jared

Stayed 3 nights in May 2025

10/10 Excellent

mohinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Ross Uros

Stayed 1 night in May 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is struggling lake all older hotels off the main interstate. But they are trying. Check-in was quick and efficient. Lobby, bathroom, and bedroom clean. Bed was amazing. Sheets were soft, high quality. We slept well. We left early so can't comment on breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Smell of weed. Property extremely dirty. Not a safe area of town.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities
We were put into a room that had a broken bolt on the door, dirty tub floor, paint splotches all the place, painters tape on the closet door handle, stunk like Marijuana and window curtain did not close all the way. At breakfast, there was not enough breakfast food. When it ran out, the attendant gave an attitude about refilling the eggs and sausage plus would not refill the juice machine.
Stayed 1 night in Apr 2025

8/10 Good

Duane

Travelled with group
Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

Chris

Stayed 1 night in Apr 2025