Hagi No Yado Tomoe

3.5 star property
3.5-star spa ryokan near Kumaya Art Museum

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Room options

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 6
  • 4 Twin Futons

View all photos for Superior Japanese Style Room, Garden View, Non Smoking

Superior Japanese Style Room, Garden View, Non Smoking

Superior Japanese Style Room, Garden View, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Modern Japanese Western Style Room, Garden View, Non Smoking

Deluxe Modern Japanese Western Style Room, Garden View, Non Smoking

Deluxe Modern Japanese Western Style Room, Garden View, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Japanese Style Room, Garden View, Non Smoking

Premium Japanese Style Room, Garden View, Non Smoking

Premium Japanese Style Room, Garden View, Non Smoking

  • 94 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Premium Suite Japanese Western Style Room, Garden View, Non Smoking

Premium Suite Japanese Western Style Room, Garden View, Non Smoking

Premium Suite Japanese Western Style Room, Garden View, Non Smoking

  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Standard Japanese Style Room, Garden View, Non Smoking

Standard Japanese Style Room, Garden View, Non Smoking

Standard Japanese Style Room, Garden View, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Separate Wooden One-story Special Guest Room] Pure Japanese-style Cypress-made Guest Room "KAO"(1st Floor Garden Side, Non-smoking)

Lobby

[Separate Wooden One-story Special Guest Room] Pure Japanese-style Cypress-made Guest Room "KAO"(1st Floor Garden Side, Non-smoking)

  • Sleeps 4

View all photos for Japanese-style Room(non-smoking Room)

Down comforters, in-room safe, desk, laptop workspace

Japanese-style Room(non-smoking Room)

  • Sleeps 4

View all photos for Japanese Style Room With A View Of The Japanese Garden(1st Floor Garden Side, Non-smoking)

Down comforters, in-room safe, desk, laptop workspace

Japanese Style Room With A View Of The Japanese Garden(1st Floor Garden Side, Non-smoking)

  • Sleeps 4

View all photos for Special Japanese-Western Style Room(1st Floor Garden Side, Non-smoking Room)

Down comforters, in-room safe, desk, laptop workspace

Special Japanese-Western Style Room(1st Floor Garden Side, Non-smoking Room)

  • Sleeps 4

View all photos for [Separate Wooden One-story Special Guest Room] Pure Japanese-style Cypress-made Guest Room "HAKUBAI/KOBAI" (1st Floor Garden Side, Non-smoking)

Down comforters, in-room safe, desk, laptop workspace

[Separate Wooden One-story Special Guest Room] Pure Japanese-style Cypress-made Guest Room "HAKUBAI/KOBAI" (1st Floor Garden Side, Non-smoking)

  • Sleeps 4

View all photos for Japanese-Western Style Room(1st Floor Garden Side, Non-smoking Room)

Down comforters, in-room safe, desk, laptop workspace

Japanese-Western Style Room(1st Floor Garden Side, Non-smoking Room)

  • Sleeps 4

View all photos for Modern Japanese-Western Room (1st Floor Garden Side, Non-smoking Room)

Down comforters, in-room safe, desk, laptop workspace

Modern Japanese-Western Room (1st Floor Garden Side, Non-smoking Room)

  • Sleeps 4

About the area

Hagi

In Hagi .Within 2 miles (3 km) of this Hagi ryokan, you'll find Kumaya Art Museum and Hagi Seaside Market. Yoshida Shoin History Museum and Shokasonjuku Academy are also within 2 miles (3 km).

What's nearby

  • Kumaya Art Museum - 13 min walk - 1.1 km
  • Hagi Castle Town - 14 min walk - 1.3 km
  • Yoshida Shoin History Museum - 17 min walk - 1.4 km
  • Hagi Seaside Market - 17 min walk - 1.5 km
  • Hagi Uragami Museum - 20 min walk - 1.7 km

Getting around

  • Hagi Station - 8 min drive
  • Iwami Airport (IWJ) - 49 min drive

Restaurants

  • ‪どんどん 土原店 - ‬5 min walk
  • ‪こづち - ‬10 min walk
  • ‪さるのこしかけ - ‬8 min walk
  • ‪MARU - ‬9 min walk
  • ‪来来亭萩店 - ‬18 min walk

About this property

Hagi No Yado Tomoe

3.5-star spa ryokan near Kumaya Art Museum
As a guest of Hagi No Yado Tomoe, you'll find a full-service spa and hot springs. Public spaces have free WiFi. A train station pick-up service and a train station drop-off service are free. Hagi No Yado Tomoe also features a garden, complimentary newspapers in the lobby, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hagi ryokan.

  • 23 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
Hagi No Yado Tomoe offers 23 accommodations with safes and coffee/tea makers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle on request
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,000 for adults and JPY 2,000 for children

Things to do

  • Full-service spa
  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (33 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free extra futon

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2000 for adults and JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hagi No Yado Tomoe Inn
No Yado Tomoe Inn
Hagi No Yado Tomoe
No Yado Tomoe
Hagi No Yado Tomoe Hagi
Hagi No Yado Tomoe Ryokan
Hagi No Yado Tomoe Ryokan Hagi

Hagi No Yado Tomoe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 76 reviews
Rating 8 - Good. 20 out of 76 reviews
Rating 6 - Okay. 8 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hagi Yado no Tomoe is an elegant traditional inn. While the outside is pleasant and clean, once inside you will enter a rare and elegant world. The facilities are immaculate and it is clear every decision is made with exceptional taste. The staff are polite, extremely kind and respectful of privacy. The rooms are gorgeous, and the multiple course Kaiseki dinners are delicious and incredibly beautiful. They also have a lovely selection of local pottery on display for sale. Today,upon departure, I did their sake brewery tour. The guide and staff driving couldn’t have been nicer, and the sake master was so down to earth and kind. I also enjoyed a sake tasting and purchased a small bottle to take home. After the tour they recommended a lovely place for lunch, making sure I knew where to catch my but to return to Yamaguchi City. While in Hagi I particularly enjoyed my visit to Toukouji Temple and the surrounding area. My stay at Hagi Yado no Tomoe was delightful in every way. I hope to return.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a treasure for us as we thoroughly enjoyed our 3 nights at this hotel. The hotel is excellent, the food (breakfast and dinner) were delicious and all of the staff were wonderful to us
Stayed 3 nights in May 2024

10/10 Excellent

Susumu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Samiah

Liked: Cleanliness, property conditions & facilities, room comfort
It would have been nice to know about the dinner service they offered.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant stay in historical property in Hagi

Hagi No Yado Tomoe is an elegant ryokan that is conveniently located within walking distance of the Higashi-Hagi station. The property is beautifully landscaped with rock gardens and mature trees. Every every meal, breakfast and Kaiseki, was prepared and served with exceptional attention to detail. Staff members provided advice and rides to help with sightseeing. The onsens are public but since it was low season, there were very few guests so the experience was a good as a private onsen. One of the best inn stays in Japan over all and highly recommend as a shining example of Japanese hospitality.
Stayed 2 nights in Feb 2020

6/10 Okay

Robert

Stayed 3 nights in Sep 2019

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
家族4人で利用しました。お部屋がとても素敵で、温泉も綺麗。お宿の方の対応も丁寧で、とても気持ち良く滞在させていただきました。
Stayed 1 night in Jul 2019

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

From the moment we walked through their doors through the time we left them, we were treated like we were the only people there! Everything was exceptional, including the Japanese breakfasts!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just too much food...otherwise, all was good!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional style hotel

The hotel was beautiful. We had a tatami room that faced the landscaped garden. It was spacious, clean, and very comfortable. Hotel bath was also nice. We didn't use the bathing area in the room so I can't speak to that. Staff spoke some English and were very helpful. Hotel location is a bit of a long walk to town. Regretted not purchasing the hotel breakfast. You need to order breakfast/dinner in advance because this is s traditional, if large, Japanese inn.
Stayed 1 night in Mar 2018

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

WOW!!! Everything you have ever heard about Japanese hospitality is embodied at this hotel. The staff was attentive and efficient, room was clean, large tatami mat room, grounds and garden were beautiful. Would definitely stay here again.

10/10 Excellent

Arthur, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Japanese experience

This is an excellent place to stay, very authentic traditional experience, including staff, ambience, service, everything! The onsen was beautiful to, would definitely stay here again.

6/10 Okay

MASAYO

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Hirotaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客対応が素晴らしい
Stayed 1 night in Mar 2025

10/10 Excellent

Yoshiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
東京や京都だと3倍程度はすると思います。皆さん親切で全く不満はありません。ただし、露天風呂がないことと、廊下の電気が一部つけられていないことで設備はマイナス1しています。
Stayed 1 night in Dec 2024

6/10 Okay

Yasuki

前回よりも、料理が今ひとつでした。 食器も、前回の方がいいものでした。 少し残念です。
Stayed 1 night in Nov 2024

10/10 Excellent

MISAO

Liked: Cleanliness, staff & service, property conditions & facilities
ウェルカムドリンク嬉しかったです。朝食も、素晴らしい。出掛けに、写真撮りたいなと思ったら、中からスタッフさんが走り出てくれて、撮りましょうかと声かけてくれて嬉しかったです。また行きたいお宿です。一つだけ、風呂場に、掛け湯用の桶か何かあると良いと思いました。朝人がいっぱいで、洗い場が塞がっていて、桶が無いので風呂に入ることも出来ず、、でした。良いお宿でした。ありがとうございました。
Stayed 1 night in Oct 2024

10/10 Excellent

Tsuyoshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても心地よく泊まれました。 お食事は最高でした。 お酒も東洋美人が飲めて満足でした。 離れになっているので静かです。 お風呂、ベッドもクオリティ高いです。 また泊まりにいきます。
Stayed 1 night in Jul 2024

10/10 Excellent

Watanabe

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

HIROKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Inga M. W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig fin bruk av en klynge gamle hus til å lage et unikt og hyggelig overnattingssted. Svært vennlig personale.
Stayed 1 night in Apr 2023

8/10 Good

kathy

Liked: Staff & service