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Gora Hanaougi

3.0 star property
3-star ryokan near Hakone Open Air Museum

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Photo gallery for Gora Hanaougi

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm
Lobby lounge
Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm
Lobby
Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Reviews

10 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Gora 1300-681, Hakonemachi, Hakone, Kanagawa, 250-0408
  • Place, Hakone Kowakien Yunessun
    ‪15 min walk‬
  • Place, Hakone Open Air Museum
    ‪3 min drive‬
  • Place, Hakone Ropeway
    ‪6 min drive‬

Room options

View all photos for Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(15 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(28 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | Bathroom

Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(6 reviews)
  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 3 Twin Futons

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About the area

Hakone

Gora stay.Your stay at this Gora ryokan places you within 2 miles (3 km) of Hakone Open Air Museum and Hakone Ropeway. Hakone Shrine and Lake Ashi are also within 6 miles (10 km).

What's nearby

  • Hakone Gora Park - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 15 min walk - 1.3 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km
  • Hakone Ropeway - 6 min drive - 4.0 km
  • Lake Ashi - 14 min drive - 6.3 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 15 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪箱根餃子センター - ‬19 min walk
  • ‪Coffee Camp - ‬19 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk
  • ‪fontana - ‬17 min walk
  • ‪リビングルーム (Living Room) - ‬7 min walk

About this property

Gora Hanaougi

3-star ryokan near Hakone Open Air Museum
Gora Hanaougi offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, gift shops/newsstands, and coffee/tea in a common area are also featured at Gora Hanaougi. A train station pick-up service and a train station drop-off service are free. Self parking is free.

This 3-star Hakone ryokan is smoke free.

  • 20 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Gora Hanaougi offers 20 air-conditioned accommodations with outdoor private hot tubs and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 hot springs open between 3:00 PM and midnight.

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Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,692 reviews
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property offers shuttle pickup service from Gora station only.
Meals are not included in the room rate for children under 3 years old.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GORA HANAOUGI Inn
HANAOUGI Inn
HANAOUGI
GORA HANAOUGI Ryokan
GORA HANAOUGI Hakone
GORA HANAOUGI Ryokan Hakone

Gora Hanaougi Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 466 out of 494 reviews
Rating 8 - Good. 19 out of 494 reviews
Rating 6 - Okay. 7 out of 494 reviews
Rating 4 - Poor. 1 out of 494 reviews
Rating 2 - Terrible. 1 out of 494 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALISON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora Hanougi is a special place. It is a traditional Ryokan with 5 star food and service. We called for a pick-up at the Gora Station and were picked up promptly. The hotel is up a steep hill and you could take an incline railway, but the auto pick-up was very convenient. Our room was large with private outdoor onsen (bath), sitting area and two comfortable beds next to eachother that seemed to be at least a king size. There is a nice shower with amazing water pressure and a separate toilet area with a typical Japanese toilet (warm seat, bidet). The room comes with Hakata's (kimonos) and pajamas.You eat in a private dining room and the meal is intricate and has many courses. Some of the food is unfamiliar but worth a try. The breakfast is almost as big as dinner. The staff at the front desk, in the lounge and in the dining room was wonderful. The location is excellent--steps from the incline railway (you actually can take a private elevator there) and also steps from the "Ropeway" to Lake Ashi and with views of Mt. Fuji. We stayed for two nights at Gora Hanougi which was a perfect break between Tokyo and Kyoto.
Stayed 2 nights in Sep 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uber and taxi are few and far between so if you want to take a car to a station book in advance or you will have to take multiple trains. The property is exactly as advertised. Gorgeous rooms. The staff was very nice and the service was 5 star. Authentic japanese experience.
Stayed 1 night in Aug 2025

8/10 Good

Louis, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a mistake and booked room for 2 people instead of 4. Room was fantastic and could accommodate 5. When we arrived and confirmed we made a mistake, we were surprised that the same room for 4 was exactly double the price. Understanding it included breakfast and dinner, we knew it would not be just marginally more expensive, but double was a real surprise. So at that price, we rented a second room. I do not blame the hotel for that. But be aware. Otherwise it is paradisiaque!
Stayed 1 night in Aug 2025

10/10 Excellent

Jiaping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Rory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class, top-shelf property with an amazing staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

maurice

Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful Ryokan experience — exceptional kaiseki meals, warm and attentive staff, and a wonderful relaxing onsen. Truly memorable stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location. Staff were extremely hospitable and kind. I knew I would love the view and the onsen experience but the staff’s attentiveness and service blew me away. An incredible experience and omg the food was exceptional
Stayed 1 night in Jul 2025

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best. holiday. ever

This extraordinarily beautiful place gave my teenage daughter and myself a wonderful introduction to the artistry and variety ofJapanese fine dining. What an exceptional indulgence. The luxury of a private onsen and spa treatments made our stay the ultimate holiday, and we left from this mountain hideaway truly feeling on top of the world
Stayed 2 nights in Jul 2025

6/10 Okay

LIA, LOS ANGELES

Travelled with partner
Disliked: Cleanliness
Let me reiterate by saying it’s really unfortunate that I can’t give this establishment a 5 star review all around because the staff, service, food, message treatments, view, general etiquette were all 5 star caliber, especially the staff. However, room cleanliness is a big deal and our room was not only dated, it was dirty and just not taken care of, which is shocking in Japan where everyone takes so much pride in making sure everything is clean and set up. Splatters on walls, dusty corners and air conditioning vents, mold smell, mold in the shower and around doors/windows, dirty uncleaned private onsen on our balcony, I can go on…I know it was a hot time and there was moisture in the air but when we complained, they came in and bleached the shower walls and then everything smelled like bleach. Major upgrades needed and a better cleaning staff. On the bright side, Breakfasts and dinners were Michelin star caliber, staff was on top of it and extremely attentive but for $650/night, I was hoping for a clean nice room with a clean onsen pool to actually want to go into.
Mold and grime in shower walls
Shower floor
Stains/mold stains on walls and ceiling
Super dirty onsen tub
Stayed 2 nights in Jul 2025

10/10 Excellent

Akhtar

Stayed 1 night in Jul 2025

10/10 Excellent

Bart

Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre, Van Nuys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. It is way more than a hotel it’s a complete immersion in the Japanese traditions. We loved every single minute of it and would recommend to everyone. If you can, you must try it!
Stayed 1 night in Jul 2025

8/10 Good

Christian, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall but they don’t help make restaurant reservation (the restaurant operator only speaks Japanese and I don’t). Also they wouldn’t help make a shuttle reservation for transport to the train station, perhaps it’s too complicated requiring personal info that they don’t have. Other hotels in different countries can help with reservations. Other than that it’s one of the best hotels I’ve stayed at.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Beautiful space. Completely satisfied
Stayed 2 nights in Jun 2025

10/10 Excellent

Vina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is the best thing I can describe this property. From the moment you walk in to the time you leave. Best stay I had ever had in my life. The staff were great and very friendly. The rooms were very clean and prestine. Food were perfection. I would definitely return back to this property and will highly recommend it to familyband friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Amazing property and experience. 10/10 would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luís

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is simply amazing. Great service, super clean and gorgeous. I loved the hotel and the location.
Stayed 2 nights in May 2025

10/10 Excellent

Vivienne

Stayed 1 night in Jun 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kirstie Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this stay was perfect. From the moment we were picked up at Gora station until the moment we were dropped off the service was exceptional and every smallest detail was considered. The food was superb, the venue was gorgeous and the room and private Onsen were out of this world. We couldn't have asked for a better time and hope that we get the opportunity to stay again in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brad

Stayed 2 nights in Jun 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay, everyone working here was so friendly and attentive. The view was incredible and the room was perfect. Couldn’t have asked for a better stay. The onsen was also incredibly relaxing, and the dinner and breakfast was a great experience.
Stayed 1 night in Apr 2025