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Hakone Ashinoko Hanaori

3.5 star property
3.5-star spa hotel near Lake Ashi

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Creator video
Lobby
Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | Bathroom amenities
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Hakone Pirate Ship
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪3 min walk‬

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(45 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(95 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(29 reviews)
  • 47 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Partial lake view

About the area

Hakone

Motohakone stay.A stay at this Motohakone hotel places you steps from Hakone Pirate Ship and within a 5-minute walk of Sengokuhara Onsen. Lake Ashi and Hakone Visitor Center are also within half a mile (1 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Hakone Pirate Ship - 1 min walk - 0.2 km
  • Lake Ashi - 3 min walk - 0.3 km
  • Hakone Visitor Center - 6 min walk - 0.6 km

Getting around

  • Hakone Gora Station - 12 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬7 min drive
  • ‪桃源台ビューレストラン - ‬11 min walk
  • ‪銀の穂 - ‬6 min drive
  • ‪Lake SIde Grill - ‬8 min drive
  • ‪グランリヴィエール箱根 - ‬6 min drive

About this property

Hakone Ashinoko Hanaori

3.5-star spa hotel near Lake Ashi
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 154 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2017
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

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  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,790 reviews
The price is CA $392
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Property amenities

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, and Merpay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 935 out of 1332 reviews
Rating 8 - Good. 301 out of 1332 reviews
Rating 6 - Okay. 55 out of 1332 reviews
Rating 4 - Poor. 19 out of 1332 reviews
Rating 2 - Terrible. 22 out of 1332 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice upscale hotel next to Lake Ashi. The hotel is new and conveniently located for public transportation. Easy to get to the cable car, bus stop, and the famous pirate ship ferry accross the lake. We stayed for two nights and it was enjoyable and enough. The staff are very friendly. The hotel is spread over two interconnected buildings and we stayed in the middle one. The first, small building is for the common areas and the next long building is the guest rooms. The onsen is very nice, clean and equipped well. The restaurant is a buffet style, and sufficient. Hakone is not an area for tourists who are you used to all inclusives in sea side resorts. It is a wellness and nature area and you’re lucky to find a hotel providing this upper
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room, onsen, and massage area very nice. Professional and friendly staff. Only thing to improve is the food — it was decent, but the options were the same each day, and there were very few vegetarian options (and they couldn’t custom make things).
Stayed 3 nights in Oct 2025

10/10 Excellent

Ha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby with breath taking views of Lake Ashi, with modern amenities and plenty of Japanese touche. Free shuttle bus to Odarwa station and the fact Hakone ropeway and Pirate ship is only 5mins walk away. There’s coffee in the lobby and ice tea to settle in when you arrive. The onsen is great for those who dare to bath naked or you can opt for private onsen for a fee. Live the fact they had 2 electric massage chairs just outside the baths to wind down. Also you can book for massage at their onsite facility. Breakfast and dinner buffet was great - the only down side was it was repeated so could get a little boring if you stayed more than 2 nights. Overall, highly recommend this place. Came with my two kids who were under 10.
Stayed 2 nights in Oct 2025

10/10 Excellent

FRANK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and proximity to the ropeway and the pirate ship. The grounds were beautiful. Our room was very comfortable and I loved our outdoor tub with constant warm onsen waters in it. Loved the foot bath. Loved the kimonos and lounge wear they provided. Breakfast and dinner both had plenty of tasty choices. What we feel they can improve on is communication. At checkin we were directed to a self serve kiosk. We did not get very clear check in information. Also, the staff spoke very little English which made it difficult to buy a drink or get information about the hotel. But overall it was a peaceful and relaxing visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maude-Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un expérience incroyable! Nous avons adoré. Je recommande fortement. La bouffe est excellente pour un style buffet. Le Olsen est très bien. C’est situé près du tour de bateau et du lac. Un endroit parfait pour relaxer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, incredibly welcoming, and a clean, well appointed, and delightful stay… highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tae Hun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Crystal, Foster CIty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano). Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air. The onsen was clean and in excellent condition; lots of quality amenities. Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse than Keurig, but the Japanese teas were very fine. There were so many food options it is a little overwhelming but I think it would be nice to have a guide to introduce people to how you would do a curated kaiseki meal by course; so folks can enjoy some of that experience.
Stayed 2 nights in Sep 2025

8/10 Good

Amarjeet

Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have stayed longer

The hotel is gorgeous and perfectly located near Togendai station. Accessible by public transport, it was easy to get to from Tokyo. The rooms are perfectly suited for short stays but could be stretched for 3 or 4 days and still be super comfortable. Plenty of Instagram worthy photo opportunities, sensational breakfast and dinner. Staff are constantly helpful and wonderful. My only issue was 2 nights wasn't enough to catch everything that Hakone and the surrounds had to offer. Highly recommended.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Hakone overviewing the lake. Great variety for the breakfast & dinner buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

Israela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay,great location,great food

Stayed 3 nights in Sep 2025

10/10 Excellent

LINNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stayIng with nice lake view, clean room, staff 's hospitality and tasty meals !
Stayed 1 night in Sep 2025

8/10 Good

AYA

Stayed 1 night in Aug 2025

4/10 Poor

Yasutoshi

Stayed 1 night in Aug 2025

10/10 Excellent

Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location is also great
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very wonderful stay, staff was friendly and helpful. The included breakfast and supper buffet had lots of variety. The onsite onsen was perfect for unwinding and the foot spa was a picturesque place for taking in the view. It’s location is a five min walk to the ferry and gondola station.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Junji

Stayed 1 night in Aug 2025