Ratings based on 865 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by Hakone, Ashinoko Hanaori Rooms Department, Hotel Management
Thank you for staying at Hakone, Ashinoko Hanaori.We are glad you enjoyed your stay.We will keep on improving our service, so your next visit will more pleasant.We will be waiting for your next visit.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by Front Desk / Hotel Hanaori, Hotel Management
Thank you for choosing Hakone-Ashinoko Hanaori for your stay in Hakone. We are happy to see that you enjoyed your stay here. We look forward to seeing you again during your next visit to Japan in future.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by はなをり フロントスタッフ, Hotel Management
この度は箱根・芦ノ湖はなをりをご利用くださり、誠にありがとうございます。高い評価をいただき、光栄です。ご滞在をお楽しみいただけたご様子、何よりうれしく存じます。またのお越しを心よりお待ち申し上げます。
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Hanaori Accommodation Section, Hotel Management
Thank you very much for visiting Hananori.If you come to Japan again, please come to Hanaori.
5 out of 5
by A traveller from Holly Springs

Posted Jan. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Hanaori Accommodation Section, Hotel Management
Thank you very much for your stay at Hakone Ashinoko Hanaori.We are delighted that you enjoyed your stay with us.Thank you for your feedback.We look forward to welcoming you again.
4 out of 5
by A traveller

Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Hanaori Accommodation Section, Hotel Management
Thank you for your feedback.We look forward to welcoming you again.
5 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
Lovely place to stay- close to the ropeway and lake cruise. The buffet dinner and breakfast were very good.
Comment from Hotel Management
Jan. 22, 2024 by Hakone Ashinoko Hanaori front desk staff, Hotel Management
Thank you for staying with Hakone Ashinoko Hanaori.We are glad you enjoyed your sightseeing in Hakone area.We are also very grateful for your compliments about our cuisine.We have different menus for each season, and we hope you enjoy the unique flavors of the season.We look forward to welcoming you again.Thank you very much for your kind words.
5 out of 5
by A traveller

Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by 箱根・芦ノ湖 はなをり 宿泊課, Hotel Management
この度は、箱根・芦ノ湖 はなをりにご宿泊いただき誠にありがとうございます。当館を快適にお過ごしいただけたと伺い、大変嬉しく思います。ご投稿ありがとうございました。またのお越しをお待ちしております。箱根・芦ノ湖 はなをり 宿泊課。
5 out of 5
by A traveller from Apex

Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by Hakone Ashinoko HANAORI Front staff, Hotel Management
Thank you for staying with Hakone Ashinoko HANAORI.Also, thank you for your high review.We look forward to seeig you again.
5 out of 5
by A traveller

Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by 箱根・芦ノ湖 はなをり, Hotel Management
Thank you for staying at Hakone-Ashinoko Hanaori. We are happy to see you liked our hotel and hope you enjoyed your visit to Hakone. We look forward to seeing you again next time you visit Japan.