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Hotel Okada

4.0 star property
4-star spa ryokan near Hakone Open Air Museum

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Photo gallery for Hotel Okada

Public bath
Balcony view
TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Bathroom
Exterior
1 bedroom, down comforters, in-room safe, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    ‪1 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Lake Ashi
    ‪14 min drive‬

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

1 bedroom, down comforters, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

1 bedroom, down comforters, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

1 bedroom, down comforters, in-room safe, free WiFi

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

1 bedroom, down comforters, in-room safe, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 51 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 5 Twin Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Upper Floor Japanese Western Style Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

About the area

Hakone

Yumoto stay.Your stay at this Yumoto ryokan places you within 6 miles (10 km) of Odawara Castle and Hakone Open Air Museum. Lake Ashi is within 9 miles (15 km) and Hakonejinja Mototsumiya is within 12 miles (20 km).

What's nearby

  • Tenzan Onsen - 1 min drive - 0.4 km
  • Hakone Open Air Museum - 11 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 12 min drive - 8.3 km
  • Hakone Shrine - 13 min drive - 8.6 km
  • Lake Ashi - 14 min drive - 10.3 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Haneda Airport (HND) - 87 min drive

Restaurants

  • ‪界箱根御食事処 - ‬12 min walk
  • ‪はつ花そば 新館 - ‬13 min walk
  • ‪日清亭本店 - ‬16 min walk
  • ‪画廊喫茶 ユトリロ - ‬17 min walk
  • ‪箱根暁庵箱根店 - ‬3 min walk

About this property

Hotel Okada

4-star spa ryokan near Hakone Open Air Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Hotel Okada offers its guests hot springs. Event space at this ryokan measures 5199 square feet (483 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at Hotel Okada. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 103 guestrooms or units
  • 12 levels
  • 5199 sq ft of conference space
  • 483 sq m of conference space
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Hot springs

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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 283 reviews
The price is CA $154
CA $172 total
Jun 25 - Jun 26
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Property amenities

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from September 1 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 807 reviews
Rating 8 - Good. 275 out of 807 reviews
Rating 6 - Okay. 92 out of 807 reviews
Rating 4 - Poor. 32 out of 807 reviews
Rating 2 - Terrible. 8 out of 807 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

King Hong Tony

Liked: Cleanliness, staff & service
Disliked: Amenities
Mold on some corners of the wall. Buffet items not hot or restocked
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Japan!

A delight, and the front staff is very helpful for those of us who can’t read kanji. Go to Yu no Sato while everyone else is eating.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

So Lan, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. They use google translate to communicate with you! Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay location

This Ryokan was amazing. Absolutely insane. From the first minute you walk in the door to when you check out, it is non-stop service and complete accommodations. First class service, will definitely book another stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional hotel with an abundance of old-world charm. We were so impressed by how well-maintained and clean this hotel was, as well as the warm friendly greetings we regularly received from staff who were positioned throughout the front lobby. Service and hospitality were top class. Buffet breakfast and dinner were great – a wide variety of choices were available. Family members with dietary requirements were generally able to find something that suited them and food was well-labelled. Visited Hakone for the woodwork (Yosegi Zaiku) rather than the hot springs so unfortunately cannot comment on the onsens. The walk from Hakone-Yumoto Station to the hotel can easily be done in around 20-30 minutes depending on how quickly you go. It is a very pleasant walk especially along the Sukumo River. However, if you are carrying a lot of luggage, a taxi would be the better option. Overall, this was a beautiful, well-run establishment and we really enjoyed our stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yeonjune

Stayed 1 night in Jan 2025

10/10 Excellent

Liem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No other word yo describe this better than the best hotel. Accomodation, facilities, onsen bath on room. Staff is exceptional perfect, polite, helpful. The breakfast is ok, but if you like Japanese food more then it is perfect. Fully recommend this hotel. Will stay again if come back to Hakone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful however the Onsens are not tattoo friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Okada, and I couldn't have been more impressed with both the hotel and its incredible landscaping. From the moment I arrived, the ambiance was welcoming, and the staff went above and beyond to ensure my stay was comfortable. The highlight of my experience was the hotel's Japanese Garden. The landscaping was absolutely breathtaking, with vibrant flowers, manicured lawns, and well-placed pathways that created a peaceful, almost magical atmosphere. It was the perfect place to relax and unwind after a busy day, offering both tranquility and beauty.
Stayed 3 nights in Nov 2024

8/10 Good

Kamol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

TAEYOUNG

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Dec 2024

10/10 Excellent

Say Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at hotel okada, with the private onsen. While the facilities at yu no sato (open hot spring bath) were great too.
Stayed 1 night in Dec 2024

10/10 Excellent

Beenish

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs update

It is a good hotel however should update their rooms.
Stayed 1 night in Dec 2024

6/10 Okay

Chiyako

Stayed 1 night in Nov 2024

10/10 Excellent

Vishnu Teja

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 1 night in Nov 2024

2/10 Terrible

David

Disliked: Staff & service
Was unable to make the reservation due to a unfortunate medical emergency. Did request a partial refund, which did not occur.
Stayed 1 night in Nov 2024

2/10 Terrible

David

Disliked: Staff & service
Was unable to make the reservation due to a unfortunate medical emergency. Did request a partial refund, which did not occur.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okada has an agreement with the hotspring spa next door. This was wonderful and unexpected. There is a convenient shuttle that goes to town for a very reasonable price. But there was no air-conditioning, so be careful going there if it is a hot season.
Stayed 2 nights in Nov 2024

6/10 Okay

Yong

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I miss Hotel Okada so much! Wish we had stayed 3 nights instead of 2. Or even more! 20 min walk into town if you can't catch a cab. Older hotel, but still very clean and comfortable. The onsen was such an incredible experience for us. THE BUFFET!!! Oh my lord, all you can eat sashimi and more! Different, traditional, Japanese food than what we are used to in North America. Grateful to be able to experience such an array of amazing food. 20/10 would recommend this place to stay. The service was lovely. There's even a little candy machine in the lobby for kids and the staff gave us tokens when we arrived for it, so the kids were thrilled. Koi fish swimming just outside. Wonderful gift shop. Do it. Book it.
Stayed 2 nights in Oct 2024