Suiun

4.0 star property
4-star spa ryokan near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Suiun

Lobby
Front of property
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪1 min walk‬
  • Hakone Open Air Museum
    ‪10 min walk‬
  • Hakone Kowakien Yunessun
    ‪18 min walk‬

Room options

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Japanese Western Style Twin Room, Private Open-Air Bath

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Quadruple Room, Private Open-Air Bath

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Hakone

Gora stay.At this Gora ryokan, you'll be steps from Hakone Gora Park and within a 15-minute walk of Hakone Open Air Museum. Also, Hakone Museum of Art is within half a mile (1 km) and Hakone Kowakien Yunessun is within 2 miles (3 km).

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 3 min drive - 1.7 km
  • Hakone Ropeway - 6 min drive - 4.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

4-star spa ryokan near Hakone Kowakien Yunessun
Suiun offers its guests a full-service spa and a sauna. Public spaces have free WiFi. Suiun also features spa services, a garden, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas
Suiun offers 4 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 121 reviews
Rating 8 - Good. 12 out of 121 reviews
Rating 6 - Okay. 1 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 4 out of 121 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaowei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay more than one night but without breakfast and dinner
Stayed 1 night in Feb 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff facilities and dinner and breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Balqis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, clean and as shown in the images. It had everything we needed and was very comfortable. The service at Suiun was exceptional with friendly staff. It was a pleasure staying at Suiun and we would recommend this hotel to anyone visiting Hakone.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jin U

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean property
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice!!

The staff were very friendly and the accommodation was nice. The free ramen was also delicious.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jakob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay! Never been to a ryokan before, but for the service, amenities, and room we got it feels like it should have been much more expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Shova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ruolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are really grateful the staff helped us get a dinner and breakfast plan in the last minute, it turned out to be the best meal we had in Japan during our 1-week trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

One of the most beautiful places I have ever stayed in as part of a longer trip in Japan. Traditional, peaceful and in an excellent location. Wonderful staff and delicious food.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
Stayed 1 night in Nov 2024

10/10 Excellent

leo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 3 nights at this quiet, relaxing, traditional hotel. The staff were helpful and keen to answer all our questions. The highlight was the private Onsen on our balcony. The one thing we weren’t so happy with was the ‘western style breakfast’. It wasn’t particularly appetising but definitely didn’t distract from an enjoyable stay. Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

Amazing hotel. Probably one of the best we’ve stayed in. The dinner and breakfast was 10/10 and the Onsen in the room was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and easy to communicate, food was delicious and so generous that we could barely finish everything. Overall a very positive experience!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of Hakone

This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa
Stayed 4 nights in Jun 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Stayed 1 night in Jun 2024