Grand Mercure Lake Hamana Resort & Spa

4-star hotel near Lake Hamana

Choose dates to view prices

A traditional Japanese-style room with tatami flooring, a woven rattan ottoman, and a view of a cityscape through large windows.

A dining area with wicker furniture and a table set for two, overlooking a body of water and mountains.

A restaurant with large windows offering a view of a sunset over a body of water.

A hotel room with two beds, a TV, a desk, and a view of the water.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi
Restaurant
Air conditioning

Explore the area

4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

Place, Lake Hamana
‪1 min walk‬
Place, Yuto Culture Center
‪5 min drive‬
Place, Hamanako Palpal Theme Park
‪17 min drive‬

Room options

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Sleeps 8
3 Twin Beds
Free WiFi

A hotel room with two beds, a desk, a chair, a lamp, a window with a view, and a picture on the wall.

Classic Room with 2 single beds and 2 extra beds

Very good

Sleeps 6
2 Twin Beds
Free WiFi

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

Sleeps 8
2 Twin Beds and 2 Double Sofa Beds
Free WiFi

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese style, 4 futon beds, Lake view

Very good

Sleeps 6
4 Twin Futons
Free WiFi

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Excellent

Sleeps 10
2 Twin Beds and 3 Twin Futons
Free WiFi

A hotel room with two beds, a desk, a chair, a TV, a lamp, a small table, and a window with a view of a bridge and mountains.

Classic Room, Multiple Beds (Japanese Western Style)

Good

Sleeps 8
2 Twin Beds and 3 Twin Futons
Free WiFi

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Room, 2 Twin Beds (Shower Booth)

Sleeps 4
2 Twin Beds
Free WiFi

Standard Room, 2 Twin Beds

Excellent

Sleeps 6
2 Twin Beds
Free WiFi

Superior Room with 2 single beds and 1 extra bed

Sleeps 6
2 Twin Beds and 2 Double Sofa Beds
Free WiFi

Executive Room, 2 Twin Beds

Excellent

Sleeps 6
2 Twin Beds
Free WiFi

Superior Room, 3 Twin Beds

Very good

Sleeps 6
3 Twin Beds
Free WiFi

A hotel room with a large window, a sofa, a bed, and a small table.

Classic Suite, Multiple Beds (Japanese Western Style)

Sleeps 7
4 Twin Beds
Free WiFi

Classic Room, 1 Double Bed

Sleeps 3
1 Double Bed
Free WiFi

Classic Suite, 2 Twin Beds

Sleeps 4
2 Twin Beds
Free WiFi

A hotel room with a bed, a desk, a TV, and a bathroom with a sink and mirror.

Classic Room, 2 Twin Beds, Accessible

Sleeps 2
2 Twin Beds
Free WiFi

Classic Suite, 2 Twin Beds

Sleeps 8
2 Twin Beds
Free WiFi

Standard Room (Modern Japanese Style)

Sleeps 6
3 Twin Beds
Free WiFi

A hotel room with two beds, a small table, a chair, a large window with a view, and a modern wall art piece.

Family Room, Multiple Beds

Sleeps 4
2 Twin Beds and 1 Double Sofa Bed
Free WiFi

About the area

Hamamatsu

Nishi Ward stay.A stay at this Nishi Ward hotel places you within half a mile (1 km) of Lake Hamana and 3 miles (5 km) of Hamanako Garden Park. Hamamatsu Flower Park and Hamanako Palpal Theme Park are also within 6 miles (10 km).

What's nearby

Lake Hamana - 1 min walk - 0.0 km
Hamanako Garden Park - 5 min drive - 2.7 km
Yuto Culture Center - 5 min drive - 2.0 km
Hamamatsu Flower Park - 16 min drive - 8.0 km
Hamanako Palpal Theme Park - 17 min drive - 8.7 km

Getting around

Oitsu Station - 30 min drive
Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive

Restaurants

‪五味八珍舞阪店 - ‬7 min drive
‪海幸 - ‬9 min drive
‪つけめん京蔵 - ‬5 min drive
‪ブュッフェレストラン四季 - ‬1 min walk
‪魚あら - ‬5 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

4-star hotel near Lake Hamana

Some rates at Grand Mercure Lake Hamana Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. Public spaces have free WiFi. Grand Mercure Lake Hamana Resort & Spa offers its guests hot springs, a seasonal outdoor pool, and a children's pool. A train station pick-up service and a train station drop-off service are free. Spa services, a vending machine, and an arcade/game room are also featured at Grand Mercure Lake Hamana Resort & Spa. Self parking is free.

This 4-star Hamamatsu hotel is smoke free.

369 guestrooms or units

Meeting rooms

Breakfast available (surcharge)

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Game room or arcade

Garden

Newspapers for purchase

Onsite shopping

Elevator

No smoking on site

Dining venue

Grand Mercure Lake Hamana Resort & Spa offers 369 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Hamamatsu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

CA $175 total

Aug 2 - Aug 3

Property amenities

Family friendly

Arcade/game room
Children's pool
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free train station pick-up and drop-off shuttle from 2:00 PM to 5:00 PM
Train station shuttle at scheduled times
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,872 to 3,872 for adults and JPY 1,997 to 1,997 for children
A restaurant

Things to do

Arcade/game room
Children's pool
Hot springs
Seasonal outdoor pool
Shopping

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Entertainment

Flat-screen TV with satellite channels

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided

Food and drink

Refrigerator

Air conditioning
Heating
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately JPY 3872 to 3872 for adults, and JPY 1997 to 1997 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: PayPay, Merpay, and WeChat Pay

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, cash, mobile payments, PayPay, Merpay, and WeChat Pay.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will open in July and close in August.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamanako Royal Hotel Hamamatsu

Hamanako Royal Hotel

Hamanako Royal Hamamatsu

Hamanako Royal

HAMANAKO Hotel Hamamatsu

HAMANAKO Hotel

HAMANAKO Hamamatsu

HAMANAKO

THE HAMANAKO

Mercure Hamana & Spa Hamamatsu

Grand Mercure Lake Hamana Resort Spa

Grand Mercure Lake Hamana Resort & Spa Hotel

Grand Mercure Lake Hamana Resort & Spa Hamamatsu

Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

How close is Grand Mercure Lake Hamana Resort & Spa to the airport?

Grand Mercure Lake Hamana Resort & Spa is 40 mi (69-min drive) away from the Mt. Fuji - Shizuoka Airport (FSZ) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Mercure Lake Hamana Resort & Spa?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Hamana Resort & Spa on Jul 14, 2026 start from CA $67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Lake Hamana Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Lake Hamana Resort & Spa.

How close is Grand Mercure Lake Hamana Resort & Spa to the beach?

This hotel is 9.1 mi (47-min drive) from Nakatajima Sand Dunes and 3 mi (14-min drive) from Maisaka Beach. Don't forget your sunscreen!

Does Grand Mercure Lake Hamana Resort & Spa offer free breakfast?

Free breakfast isn’t offered at Grand Mercure Lake Hamana Resort & Spa, but buffet breakfast is offered for a fee of between JPY 3872 and 3872 for adults, JPY 1997 and 1997 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Grand Mercure Lake Hamana Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Mercure Lake Hamana Resort & Spa?

This hotel offers free self parking.

Does Grand Mercure Lake Hamana Resort & Spa have a pool?

Grand Mercure Lake Hamana Resort & Spa features a seasonal outdoor pool and a children's pool.

Does Grand Mercure Lake Hamana Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Grand Mercure Lake Hamana Resort & Spa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand Mercure Lake Hamana Resort & Spa to downtown Hamamatsu?

Grand Mercure Lake Hamana Resort & Spa is 13.4 mi away from Hamamatsu.

Grand Mercure Lake Hamana Resort & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Liked: Cleanliness, staff & service, amenities

The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again.

Stayed 2 nights in Jul 2024

Verified

10/10 Excellent

Dmitrii

Jul 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A spa hotel 30 min away from the center

This is a spa hotel with mineral baths, excellent food and drinks. It's a bit far from the center of Hamamatsu city (30 min by taxi), but it worth the drive. Service is excellent. Executive lounge with free drinks on the top floor is supper nice (you need to stay in the executive room to have access). The only minor issue - no aircon in the corridors of the top floors. The aircon in the room worked perfectly.

Stayed 13 nights in Jun 2025

Verified

4/10 Poor

Todd

Jul 30, 2024

10/10 Excellent

SUZAKI

Mar 7, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

広くて停めやすい駐車場、いい香りのフロント、丁寧な接客、清潔で落ち着いた客室、広々とした浴場。クオリティの高い食事。何一つ不満はありませんでした。素晴らしいです。

Stayed 1 night in Mar 2026

Verified

10/10 Excellent

YASUHIRO

Mar 3, 2026

豪華な雰囲気がよか

Stayed 1 night in Feb 2026

Grand Mercure Lake Hamana Resort & Spa

Choose dates to view prices

Photo gallery for Grand Mercure Lake Hamana Resort & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

View all photos for Classic Room with 2 single beds and 2 extra beds

Classic Room with 2 single beds and 2 extra beds

View all photos for Classic Room with 2 single beds and 2 extra beds

Classic Room with 2 single beds and 2 extra beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

Classic Room, Japanese style, 4 futon beds, Lake view

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

Classic Room, Multiple Beds (Japanese Western Style)

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

Standard Room, 2 Twin Beds (Shower Booth)

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Superior Room with 2 single beds and 1 extra bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

Superior Room, 3 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

Classic Suite, Multiple Beds (Japanese Western Style)

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

Classic Room, 2 Twin Beds, Accessible

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds

View all photos for Standard Room (Modern Japanese Style)

Standard Room (Modern Japanese Style)

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

About the area

Hamamatsu

What's nearby

Getting around

Restaurants

About this property

Grand Mercure Lake Hamana Resort & Spa

Awards and affiliations

Similar properties

Okura Act City Hotel Hamamatsu

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions