See all properties
Save

ARCOTEL Onyx Hamburg

4.5 star property
4.5-star luxury hotel near Reeperbahn

Choose dates to view prices

ARCOTEL Onyx Hamburg

Photo gallery for ARCOTEL Onyx Hamburg

Exterior
Property amenity
Exterior
Run of House | Living area
Lobby lounge

Overview of ARCOTEL Onyx Hamburg

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Explore the area

Map
Reeperbahn 1a, Hamburg, HH, 20359
  • Popular LocationReeperbahn5 min walk
  • Popular LocationHamburg Central Station9 min drive
  • Popular LocationHamburg (ZMB-Hamburg Central Train Station)10 min drive
  • AirportHamburg (HAM)26 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 26.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 54 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 24.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Hafen Hamburg
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1001)
The price is CA $209
per night
CA $223 total
includes taxes & fees
2 May - 3 May
Hotel Hafen Hamburg

About the area

Hamburg

Heart of Hamburg.Within a 10-minute walk of this Hamburg-Mitte hotel, you'll find Reeperbahn and St. Pauli Piers. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km).

What's nearby

  • Reeperbahn - 5 min walk
  • St. Pauli Piers - 9 min walk
  • Elbe Philharmonic Hall - 3 min drive
  • Hamburg City Hall - 3 min drive
  • Miniatur Wunderland - 3 min drive

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • Tanzende Türme - 2 min walk
  • Clouds - 2 min walk
  • Mojo Club - 1 min walk
  • Pyjama Bar - 3 min walk
  • Hesburger - 4 min walk

About this property

ARCOTEL Onyx Hamburg

4.5-star luxury hotel near Reeperbahn
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury ARCOTEL Onyx Hamburg. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Built in 2012
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: EUR 22 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 76-cm flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aida, glendale

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Is horrible. The manager and staff are incredible rude and irresponsible. The manager pretended to be receptionist to avoid taking any responsibilities. The are located in a very dangerous are with drunk people in front of the hotel. The roomes were dirty and smelled. Would never go back
Stayed 3 nights in Jul 2023

8/10 Good

Sönke

Stayed 1 night in Jul 2023

8/10 Good

Severin Tobias, Valby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite a nice hotel and location. There were some problems with the shower that didn't work properly (the water temperature kept changing by itself) and the breakfast was a bit boring and tame. But overall I would recommend the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

michael

Travelled with family and small children
Liked everything about it
Stayed 2 nights in Jul 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Darrell

Stayed 1 night in Jun 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and loved the convenient amenities and access to other locations.
Stayed 2 nights in May 2023

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, clean and cozy room. Nice window seat. Smartly furnished room with cool design. The room is very well noise-isolated and there was no noise from the street or neighboring rooms. This is one of the best 4-start hotels we have been to. The hotel is very close to public transportation.
Stayed 3 nights in May 2023

10/10 Excellent

noyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in May 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023