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NH Collection Hamburg City

4.5 star property
4.5-star luxury hotel near Miniatur Wunderland, connected to a shopping center

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Photo gallery for NH Collection Hamburg City

Family Room
Family Room
Bar (on property)
Terrace/patio
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Feldstr. 53-58, Hamburg, HH, 20357
  • Place, Hamburger Dom
    ‪1 min walk‬
  • Place, Hamburg Messe and Congress
    ‪7 min walk‬
  • Place, Reeperbahn
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior

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About the area

Hamburg

Hamburg-Mitte stay.A stay at this Hamburg-Mitte hotel places you steps from Hamburger Dom and within a 5-minute walk of Heiligengeistfeld. Laeiszhalle and Millerntor Stadium are also within half a mile (1 km).

What's nearby

  • Hamburger Dom - 1 min walk - 0.2 km
  • Millerntor Stadium - 6 min walk - 0.5 km
  • Hamburg Messe and Congress - 7 min walk - 0.6 km
  • Reeperbahn - 12 min walk - 1.0 km
  • St. Michaelis Church - 14 min walk - 1.2 km

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 15 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Restaurant September - ‬1 min walk
  • ‪La Sala - ‬4 min walk
  • ‪Dulf’s Burger - ‬2 min walk
  • ‪Karo Fisch - ‬3 min walk
  • ‪Constant Grind - ‬8 min walk

About this property

NH Collection Hamburg City

4.5-star luxury hotel near Miniatur Wunderland, connected to a shopping center
NH Collection Hamburg City offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury NH Collection Hamburg City. For a fee, parking is available.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • Built in 1995
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Hamburg City offers 129 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Exterior
ARCOTEL Onyx Hamburg
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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 21 to 23 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 to 23 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

Frequently asked questions

How close is NH Collection Hamburg City to the airport?

NH Collection Hamburg City is 12.6 mi (37-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Hamburg City?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at NH Collection Hamburg City on Apr 19, 2026 start from CA $172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Hamburg City have an airport shuttle?

Airport shuttle services are not available at NH Collection Hamburg City.

How close is NH Collection Hamburg City to the beach?

This hotel is 9.4 mi (48-min drive) from inoffizieller FKK Strand and 12.5 mi (48-min drive) from Elbstrand. Don't forget your sunscreen!

Does NH Collection Hamburg City offer free breakfast?

Free breakfast isn’t provided at NH Collection Hamburg City, but buffet breakfast is offered for a fee of between EUR 21 and 23 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at NH Collection Hamburg City?

No, there is no casino at this hotel, but Casino Esplanade (15-min walk) is nearby.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at NH Collection Hamburg City?

Free parking is not available at this hotel. Self parking is available for EUR 21 per day.

Does NH Collection Hamburg City have a pool?

NH Collection Hamburg City does not have a pool.

Does NH Collection Hamburg City have a restaurant?

Yes, there is a restaurant on site.

Does NH Collection Hamburg City have a spa?

Yes, this hotel has a spa.

How close is NH Collection Hamburg City to downtown Hamburg?

NH Collection Hamburg City is 0.8 mi away from Hamburg.

NH Collection Hamburg City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mechelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. All the Staff were great but especially Scarlett, room was amazing and an early check in was very welcoming. Would definitely stay here again
View from our suite
Hotel in distance
Beautiful suite
Stayed 3 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
This was a nice hotel located conveniently with parking. It is right across the street from a fun fair (amusement park/carnival) that was aglow. The room was clean and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, very friendly and helpful staff. My only complaint is that the rooms looked larger online (including a sofa and a larger bathroom). The superior room was a bit tight for 2 people for 5 nights. Otherwise, it was an excellent option in Hamburg.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amenities. Very clean. Staff very friendly and helpful. Great location. Fantastic stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 10 nights in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really comfy and the staff were super helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey, Malmesbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so clean and all staff were friendly and helpful. The breakfast was absolutely delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Clean pleasant room and nice to be ungraded to a suite
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing very large suite, very comfortable Very helpful and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Guillaume

Stayed 4 nights in Jul 2025

10/10 Excellent

Juan J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious rooms. Excellent hotel for a quick Hamburg visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Hungyi, Diamond Bar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice room.
Stayed 3 nights in Jun 2025

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tarun

Stayed 3 nights in May 2025

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A hidden gem which is centrally located for shopping, sightseeing etc.
Stayed 3 nights in May 2025

10/10 Excellent

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Neil

Liked: Cleanliness
Smallish room with 2 twin beds -- on wheels -- pushed together on wooden floors. Minibar/water was not restocked. Television was not "smart" and only broadcast German stations. Area is very gritty -- not unsafe -- just somewhat "alternative."
Stayed 3 nights in May 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommend!
Stayed 2 nights in Apr 2025