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Premier Inn Hamburg City Zentrum

3-star hotel near Miniatur Wunderland

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Photo gallery for Premier Inn Hamburg City Zentrum

Lobby
Reception
Restaurant
Exterior
Family Triple Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Willy-Brandt-Strasse 21, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪4 min walk‬
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Room amenity

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Triple Room

Room amenity

Family Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room

Room amenity

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, Roll-in Shower

Room amenity

Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Roll-in Shower

Room amenity

Twin Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Room amenity

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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About the area

Hamburg

Hamburg City Center stay.Within a 15-minute walk of this Hamburg City Center hotel, you'll find Miniatur Wunderland and Hamburg Cruise Center. Elbe and CHOCOVERSUM are also within half a mile (1 km).

What's nearby

  • Moenckebergstrasse - 4 min walk - 0.4 km
  • Hamburg City Hall - 9 min walk - 0.8 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Hamburg Cruise Center - 13 min walk - 1.1 km
  • Elbe Philharmonic Hall - 15 min walk - 1.3 km

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 13 min walk
  • Hamburg Airport (HAM) - 39 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬6 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪Marshall Street Coffee - ‬4 min walk
  • ‪beets&roots - ‬4 min walk
  • ‪O-Ren Ishii - ‬5 min walk

About this property

Premier Inn Hamburg City Zentrum

3-star hotel near Miniatur Wunderland
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

  • 182 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Premier Inn Hamburg City Zentrum offers 182 accommodations with hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access.

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Soundproofing, iron/ironing board, free WiFi
Premier Inn Hamburg City Klostertor
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  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 52 reviews
The price is CA $102
CA $140 total
includes taxes & fees
May 3 - May 4
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Premier Hamburg City Zentrum
Premier Inn Hamburg City (Zentrum)
Premier Inn Hamburg City Zentrum Hotel
Premier Inn Hamburg City Zentrum Hamburg
Premier Inn Hamburg City Zentrum Hotel Hamburg

Premier Inn Hamburg City Zentrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 68 reviews
Rating 8 - Good. 28 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nadine

Stayed 3 nights in Dec 2025

10/10 Excellent

Vincenzo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and room and very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend, location great, quiet even though on a busy road. Good value for money , clean, helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Tanya

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were friendly and helpful. Easy walk to the historical warehouse district and good restaurants.
Stayed 2 nights in Nov 2025

4/10 Poor

maryam

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No saftey box, no phone in the room, no conditioner, no tissue, no clean room
Stayed 1 night in Oct 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect!
Stayed 3 nights in Jul 2025

2/10 Terrible

Harun

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at premier inn on was an absolute disaster due to shockingly unprofessional staff. Upon arrival, I was brusquely told my Expedia reservation was invalid because “Expedia is a third-party company” and they had no room available . This caused unnecessary stress and wasted time. When I tried to resolve this by making a direct reservation, the staff’s rude and dismissive attitude was infuriating. After much hassle, it turned out my Expedia booking was valid all along—a fact they should’ve confirmed from the start. This incompetence and hostility ruined the experience. Premier inn needs a serious overhaul in staff training and reservation handling. Avoid this place until they get their act together.
Stayed 1 night in Jul 2025

10/10 Excellent

Sigge

Stayed 1 night in Dec 2025

8/10 Good

Christian

Liked: Staff & service, amenities
Vi fik et handicap toilet. Så toilettet var ikke særligt godt
Stayed 2 nights in Dec 2025

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, com metro a estação Meßberg (U1) em frente. Quarto e banheiro muito bons, pena que não tenha um frigobar. Café da manhã excelente. A equipe toda muito simpática, inclusive o senhor que nos atendeu no check in. Com certeza voltaríamos.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Personal und Zimmer 👌
Stayed 2 nights in Dec 2025

10/10 Excellent

Emilio

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Lena

Stayed 1 night in Dec 2025

10/10 Excellent

Jan Tore

Travelled with group
Liked: Cleanliness, staff & service, amenities
Flott hotell fin beliggenhet nærme Rådhusplassen,Ubahn rett utenfor hotellet hvis man trenger det også.Man hørte heller ingenting til trafikken utenfor heller.
Stayed 3 nights in Nov 2025

4/10 Poor

Mette Marie

Stayed 2 nights in Dec 2025

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Venligt personale og rene værelser
Stayed 3 nights in Nov 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Værelset var helt i orden, personalet var venlig og imødekommende.
Stayed 2 nights in Nov 2025

6/10 Okay

Knud Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Meget langsom betjening i reception
Stayed 2 nights in Nov 2025

8/10 Good

Jytte E.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel está muy bueno, lejos del ruido, aunque muy cerca del centro (10 min caminando). El problema es que la habitación se entrega a las 3 de la tarde y para las personas que llegamos temprano se tiene que esperar mucho. También quiero aclarar que solo dan una botella de a agua por estancia y las siguientes se tienen que comprar a un precio de 3.00 euros. También se pide que el Sr. Helmut que recibe a los huestpedes sea un poco mas amable.
Stayed 2 nights in Nov 2025

8/10 Good

Carl-Stefan

Stayed 1 night in Nov 2025