Holiday Inn Express Covington-Madisonville by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. The business-friendly Holiday Inn Express Covington-Madisonville by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
This property is very clean and convenient to shopping and dining options. The staff is very friendly and welcoming, and the room is super spacious, clean, and fully equipped with a refrigerator and microwave.
Very nice hotel, the staff was friendly and helpful.. we will be staying again at this location on our future endeavors in Covington LA. âïžâïžâïžâïžâïž
Always when I travel & need to think fast in a stay my mind just think in a Holiday Hotel cuz my family since I was a child we choose this hotel, you are every where! I love the concept express cuz always have what I need but if you want to improve the quality of your service plz check some tips for give us the best service, 1) Always check the laundry service r available, 2) Making sure the bathtub are safe for any age, I'm pretty sure you take this advice very seriously! Happy day!
Unfortunately, my overall experience at this property was underwhelming from the start. The tone was set at check-in, where the front desk interaction felt cold and impersonal. There was very little effort to make the welcome warm or engaging, which immediately stood out.
What truly frustrated me, however, was being told after I had completed check-in and received my room assignment that the elevator was out of serviceâand that I would need to take the stairs to the third floor. There was no prior notice, no apology, and no effort to offer an alternative room on a lower floor. It came across as nonchalant and dismissive, as if this major inconvenience wasnât worth acknowledging.
For the price of the room, I expected moreâboth in terms of service and how situations like this are handled. It could have been a much better experience with just a little communication and care. Sadly, this stay missed the mark.
After spending days at Hilton properties, it was so nice to stay at a holiday inn express property. Besides having fox news network access, the cinnamon rolls at breakfast was over the top!