Ratings based on 445 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by Management, Hotel Management
Thanks so much for the high feedback!
by A traveller
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 14, 2024 by Management, Hotel Management
Thanks for submitting feedback. We hope next time you will give us a 5/5, and let us know what we could have done better.
by A traveller
Posted Jan. 16, 2024 on Expedia
The concierge at check-in was friendly and helpful. However, at checkout, we waited 12 minutes to checkout while the concierge helped another hotel staff serve coffee to 2 guests while there were 5 guests on line to be checked out. Also, there were 2 towels in our room for 4 guests. When my cousin asked for extra towels, she was told there were none. She was given hand towels instead. There were no sheets for the sofa bed, which also has large red stains. We didnt know if it was blood or dye. Either way, the cushions should've been removed and cleaned before other guests used the room.
Comment from Hotel Management
Mar. 14, 2024 by Management, Hotel Management
We are so sorry to hear this happened during your stay. Please accept our apologies and this has been shared with staff to prevent from happening in the future.
by A traveller
Posted Dec. 30, 2023 on Expedia
by A traveller
Posted Dec. 23, 2023 on Expedia
My visit occurred before Christmas. I fell in line be with the location as well as the facility. I love the staff who were more than helpful and hospitable. I definitely will return during the spring and summer month.
by A traveller
Overall a nice room
Posted Dec. 16, 2023 on HotelsThe hotel was nice. The staff was friendly. The only problem I had was the shower curtain was very nasty and dirty and I had to clean the sink before I use it but other than that the room was very nice and the bed was very comfortable. I only stayed a few hours because I had to be with my daughter for surgery at five.
Comment from Hotel Management
Dec. 19, 2023 by Management, Hotel Management
Hello, thank you for providing feedback. We hope you give us another chance and that the bathroom will be in better conditions next time.
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Dec. 12, 2023 by Management, Hotel Management
Thanks for the feedback.
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Dec. 12, 2023 by Management, Hotel Management
Thank you for the high remarks! Hope to have you again.
by A traveller
Posted Dec. 6, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by Management, Hotel Management
Thanks for the high review! Hope to see you again
by A traveller
Posted Nov. 29, 2023 on Expedia
Overall, my stay was enough for me to be comfortable but it had a weird smell inside the rooms and the hallways. Workers walk around spraying air freshener due to weird smell, floors in the room could have been a little more cleaner and have everything in the room that is needed. For example: there were no trash bags in the trash cans , not enough wash clothes and towels. The staff at the front desk were rude and not friendly but the lobby is a nice setting. A few minor fixes and this hotel would be fantastic
Comment from Hotel Management
Nov. 30, 2023 by Management, Hotel Management
Thanks for providing feedback. We greatly appreciate your critiques.
