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Hyatt Regency Hangzhou International Airport

3.0 star property
3-star hotel in Xiaoshan, connected to the airport

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Photo gallery for Hyatt Regency Hangzhou International Airport

Lobby
One King with Club Access
Executive Suite
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Breakfast available

Explore the area

Map
Airport Building Block A, Hangzhou International Airport, Hangzhou, 311241
  • Hangzhou Olympic Sports Center
    ‪19 min drive‬
  • Anchang Ancient Town
    ‪21 min drive‬
  • West Lake
    ‪26 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪3 min walk‬

Room options

View all photos for Two Twin Airport View

Two Twin Airport View

Two Twin Airport View

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Two Twin Beds

Two Twin Beds

Two Twin Beds

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One King with Club Access Deluxe

Minibar, in-room safe, desk, blackout drapes

One King with Club Access Deluxe

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Airport View with Club Access

Minibar, in-room safe, desk, blackout drapes

One King Airport View with Club Access

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regency Suite

Regency Suite

Regency Suite

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Twin with Club Access

Minibar, in-room safe, desk, blackout drapes

Two Twin with Club Access

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One King with Club Access

One King with Club Access

One King with Club Access

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Twin Airport View with Club Access

Minibar, in-room safe, desk, blackout drapes

Two Twin Airport View with Club Access

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One King Airport View

Minibar, in-room safe, desk, blackout drapes

One King Airport View

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

One King Bed

One King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Hangzhou

Xiaoshan stay.Your stay at this Xiaoshan hotel places you within 16 miles (25 km) of Qianjiang Century Park and Hangzhou Olympic Sports Center. Hangzhou Paradise Park and Oriental Neverland are within 16 miles (25 km).

What's nearby

  • Hangzhou Olympic Sports Center - 19 min drive - 24.6 km
  • Anchang Ancient Town - 21 min drive - 22.4 km
  • West Lake - 26 min drive - 31.8 km
  • Hangzhou Tower Shopping Mall - 28 min drive - 33.2 km
  • Wulin Square - 28 min drive - 33.4 km

Getting around

  • Kanshan Station - 10 min drive
  • South Railway Station - 19 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 1 min walk

Restaurants

  • ‪真功夫 - ‬13 min walk
  • ‪迪欧咖啡 - ‬14 min walk
  • ‪香榭两岸咖啡 - ‬7 min drive
  • ‪肯德基 - ‬15 min walk
  • ‪麦当劳 - ‬15 min walk

About this property

Hyatt Regency Hangzhou International Airport

3-star hotel in Xiaoshan, connected to the airport
There are 2 restaurants on site. Public spaces have free WiFi. An indoor pool, a vending machine, and concierge services are also featured at Hyatt Regency Hangzhou International Airport.

This 3-star Hangzhou hotel is smoke free.

  • 336 guestrooms or units
  • 2 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
Hyatt Regency Hangzhou International Airport offers 336 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Similar properties

Interior entrance

Hyatt Place Hangzhou International Airport

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 49 reviews
Hyatt Place Hangzhou International Airport

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 2 restaurants

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (71 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Hangzhou International Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hangzhou Airport
Hyatt Regency Hangzhou International Airport Hotel
Hyatt Regency Hangzhou International Airport Hangzhou
Hyatt Regency Hangzhou International Airport Hotel Hangzhou

Hyatt Regency Hangzhou International Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 49 reviews
Rating 8 - Good. 8 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Teofilo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a stay at the airport. Everything was better than my expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

Khoo Kai

Stayed 1 night in Dec 2024

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean

8/10 Good

Wai Weng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for transfer, closed to subway.
Stayed 1 night in Sep 2024

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Siwen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, only 2 mins walking distance from the terminal.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven, SAN ANTONIO

Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in May 2024

4/10 Poor

Doron, Santa Rosa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible food at the restaurant. Margarita pizza with ketchup and no cheese, and that was only the beginning. The stuff in the western restaurant could not speak in world of English. Very confused, check in stuff. Very good location if you need to fly in the morning. Very nice rooms.
Stayed 1 night in May 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an airport hotel. Literally attached to the airport right next to terminal 4. We had an early morning flight and were super impressed. Very well maintained and modern with amazing service. Relatively cheap for this kind of property.

10/10 Excellent

Isiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay for transit. It's a 2 minutes walk from hotel lobby to Terminal 4
Stayed 1 night in Jan 2024

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay was amazing. The rooms are stunning, the service is the best I have experienced for years and the restaurant was perfect. Can’t understand why it only has 2 stars when it’s at least 4. Highly recommend
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort

アンラッキー

学生かなんか知らないが、コスプレ部隊が100人近くロビーやエレベーターホールに夜遅くまで大騒ぎ。チェックインの邪魔､もちろんエレベーター内も着ぐるみ着たまま進入。せっかくのブランドホテルが台無し。許可を出していたのかほったらかしなのか、ホテルの管理姿勢を疑う。
Stayed 1 night in Mar 2025

10/10 Excellent

Chiaying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Daejung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった。
Stayed 1 night in Dec 2024

8/10 Good

Yoshinobu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 1 night in Dec 2024