See all properties

Hanmer Springs Retreat

4.5 star property
Family-friendly 4.5-star motel with in-room kitchenettes

Choose dates to view prices

Photo gallery for Hanmer Springs Retreat

Sports bar, garden views, open daily
Sports bar, garden views, open daily
Courtyard
32-inch TV with cable channels
Executive Studio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Kitchen

Explore the area

Map
35 Hanmer Springs Road, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪13 min walk‬
  • Hanmer Heritage Forest
    ‪3 min drive‬
  • Conical Hill
    ‪7 min drive‬

Room options

View all photos for Standard Studio

Desk, laptop workspace, blackout drapes, soundproofing

Standard Studio

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Premier Studio, Bathtub

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Studio

Desk, laptop workspace, blackout drapes, soundproofing

Superior Studio

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Apartment

  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Hanmer Springs

Close to the boardwalk/promenade.You'll be steps from A Maze N Golf and within a 15-minute walk of Hanmer Springs Thermal Reserve. Chisholm Park and Conical Hill Walkway are also within 2 miles (3 km).

What's nearby

  • A Maze N Golf - 3 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 13 min walk - 1.1 km
  • Chisholm Park - 16 min walk - 1.4 km
  • Hanmer Heritage Forest - 3 min drive - 2.6 km
  • Conical Hill - 7 min drive - 2.6 km

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬9 min walk
  • ‪Sushi & Bowl - ‬13 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬13 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬12 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬15 min walk

About this property

Hanmer Springs Retreat

Family-friendly 4.5-star motel with in-room kitchenettes
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

Public spaces have free WiFi. Event space at this motel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Hanmer Springs Retreat. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanmer Springs motel.

  • 33 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2000
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hanmer Springs Retreat offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations at this 4.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Filipino, Hindi

Similar properties

Seasonal outdoor pool

Edit Hanmer Springs

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 514 reviews
The price is CA $95
CA $111 total
includes taxes & fees
Jun 19 - Jun 20
Edit Hanmer Springs

Property amenities

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.50 percent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between August 19 and August 24.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Hot springs access available from 10:00 AM to 6:00 PM.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Hotel Hanmer Springs

Hanmer Springs Retreat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room Excellent evening meal
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large facing the west for afternoon sun, was clean and well appointed
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent accommodation, good friendly staff, a shame there nothing to do in the town.
Stayed 1 night in Mar 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little run down but ok because of value.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Feb 2025

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, everything you need for a comfortable stay. Good bed.
Stayed 2 nights in Mar 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Lynley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our 1 night stop over. Smaller unit but clean and comfy. Great restaurant on site.
Stayed 1 night in Feb 2025

8/10 Good

Stan

Travelled with partner
Liked: Property conditions & facilities
The staff were pleasant and very helpful, couldn’t fault them.
Stayed 2 nights in Feb 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
The complex is getting more and more run-down through lack of care & maintenance. Exterior lights are hanging off the walls, cigarette butts on the decks. The fridges are never defrosted - completely blocked with ice. There was no milk. The shower head needs a new seal as water blows everywhere from the back of the fitting. I left a personal item in the motel and the owners ignored all requests to get it back. 0/5
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people went out of their way to be helpful and pleasant. A great place to stay for a couple of days. Highly recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendky upon check-in. However no reply to 4 messsges left prior to arrival. Very disappointing
Stayed 1 night in Feb 2025

6/10 Okay

Averil

Liked: Staff & service
An average NZ place to stay. Beautiful surroundings
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with beautiful views.
Stayed 1 night in Feb 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Given disabled room with no prior warning

Booked a Supierer Studio room for the weekend to celebrate my wife's 50th Birthday. Arrived after Reception closed 6pm (very early to close) to find they had put us into the disability room complete with Hospital style bathroom. Normally Hotels/ motels would sell these rooms as disability rooms so at least if you book it you know what to expect but beware this place does not specifically advertise it has disability rooms so you book a normal room and there is a chance they will give you one of these rooms. Breakfast was very mediocre, we tried 2 of the breakfast cereals and they were very stale and same for the crackers with the cheese. Coffee did not taste nice at all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say anything wrong about this place hosts and staff could not do enough for us for the 2 days we where there and the room was super clean tidy
Stayed 2 nights in Feb 2025

10/10 Excellent

Aliaon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Loved the size of the room, the balcony, the quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to pool.
Stayed 1 night in Feb 2025

6/10 Okay

Timothy, Hamilton

Travelled with family
Liked: Cleanliness, staff & service
Stayed a few years back and the place was very good. It however now needs updating. The attached restauramt has declined.badly and breakfast is not worth it, just go into town. Its clean and comfortable and good access to town but needs an update
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers were extremely helpful and took care of my every need
Stayed 4 nights in Feb 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Aimee

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Staff are amazing, friendly and helpful! Rooms could do with a better clean!
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in Feb 2025