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The Chalets Motel

4.0 star property
Enjoy the free WiFi at this 4-star Hanmer Springs motel

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Photo gallery for The Chalets Motel

One Bedroom Spa Chalet (Queen) | Bathroom
One Bedroom Spa Chalet (Queen)
One Bedroom Spa Chalet (Queen) | View from room
One Bedroom Spa Chalet (Queen)
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Kitchen

Explore the area

View in a map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Place, Chisholm Park
    ‪3 min walk‬
  • Place, Hanmer Springs Thermal Reserve
    ‪8 min walk‬
  • Place, Conical Hill
    ‪13 min walk‬

Room options

View all photos for One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen)

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4)

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Chalet (Sleeps 5)

Two Bedroom Chalet (Sleeps 5) | View from room

Two Bedroom Chalet (Sleeps 5)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Chalet (Sleeps 6)

Two Bedroom Chalet (Sleeps 6) | View from room

Two Bedroom Chalet (Sleeps 6)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

About the area

Hanmer Springs

On boardwalk/promenade.Your stay at this Hanmer Springs motel places you within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and A Maze N Golf are also within 2 miles (3 km).
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 3 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 8 min walk - 0.7 km
  • Conical Hill Walkway - 8 min walk - 0.7 km
  • Conical Hill - 13 min walk - 1.1 km
  • Hanmer Heritage Forest - 18 min walk - 1.5 km

Getting around

  • Christchurch International Airport (CHC) - 102 min drive

Restaurants

  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬8 min walk
  • ‪Fire and Ice - ‬11 min walk
  • ‪Rustic Tapas - ‬9 min walk
  • ‪Hanmer Bakery & Cafe - ‬9 min walk
  • ‪No.31 Restaurant & Bar - ‬12 min walk

About this property

The Chalets Motel

Enjoy the free WiFi at this 4-star Hanmer Springs motel
As a guest of The Chalets Motel, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. The Chalets Motel also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanmer Springs motel.

  • 1 floor
  • 10 guestrooms or units
  • 10 buildings
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
The Chalets Motel offers 10 accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hanmer Springs motel provides complimentary wireless Internet access. 40-inch LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Similar properties

Two Bedroom | Exterior
ASURE Hanmer Inn Motel
Hanmer Springs
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.6 out of 5, Wonderful, 317 reviews
The price is CA $102
CA $117 total
includes taxes & fees
Jun 16 - Jun 17
ASURE Hanmer Inn Motel

Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

Frequently asked questions

How close is The Chalets Motel to the airport?

The Chalets Motel is 83.3 mi (102-min drive) away from the Christchurch International Airport (CHC) airport, the closest popular airport to the property.

How much does it cost to stay at The Chalets Motel?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at The Chalets Motel on Jun 10, 2026 start from CA $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Chalets Motel have an airport shuttle?

Airport shuttle services are not available at The Chalets Motel.

Does The Chalets Motel offer free breakfast?

Free breakfast isn’t provided at The Chalets Motel, but continental breakfast is offered for a fee of NZD 15 for adults and NZD 15 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at The Chalets Motel?

No, there is no casino at this motel.

What time is check-in at The Chalets Motel?

Check-in start time: 1 PM; Check-in end time: 9 PM.

Is there free parking at The Chalets Motel?

This motel offers free self parking and extended parking.

Does The Chalets Motel have a pool?

The Chalets Motel does not have a pool.

Does The Chalets Motel have a spa?

There are no spa services available at this motel.

How close is The Chalets Motel to downtown Hanmer Springs?

The Chalets Motel is 0.6 mi away from Hanmer Springs.

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 328 reviews
Rating 8 - Good. 89 out of 328 reviews
Rating 6 - Okay. 5 out of 328 reviews
Rating 4 - Poor. 1 out of 328 reviews
Rating 2 - Terrible. 1 out of 328 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gaynor

Liked: Cleanliness, amenities, property conditions & facilities
Room was really great, clean and everything you need. Prime location, would definitely recommend it
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and tidy and had all the amenities one required Location great short distance to shopping Centre Would highly recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Lovely young couple in charge were extremely helpful and friendly. Chalet was very clean and comfortable and easy walk into town
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
set in park like surroundings, spacious chalet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Ilisapeci

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay!! Cosy, clean cabin with everything you need for your home away from home. Friendly and welcoming.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable. Everything you need. Short walk to town and the pools. We would definitely stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mavis

Liked: Cleanliness, amenities, property conditions & facilities
No faults, the cabin was delightful, clean and well appointed, quite welcoming in fact. We will certainly be back for a longer visit next summer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facilities but comfortable and all we needed. Thank you for a quick checkin and friendly service.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend!

Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet spot. Clean and tidy. Watch yourself on the metalled driveway - it is steep in places.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little private cabin in a beautiful setting.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly management and staff. Quite and clean
Stayed 1 night in Mar 2023
Verified

8/10 Good

Casey

Liked: Staff & service, amenities
Great place to stay. However our room wasn't very clean and it really stunk of cigarette smoke. Liked how close it was to the center of Hanmer.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Kate

Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to town
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all round Very handy to town
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and warm
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Lotte

Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Morteza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, would definitely stay at again. Would be nice to have option of hot chocolate drinks aswell
Stayed 3 nights in Oct 2024