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La Sinfonia Citadel hotel and Spa

Property class: 4
4-star spa hotel near Hoa Lo Prison Museum

Choose dates to view prices

Photo gallery for La Sinfonia Citadel hotel and Spa

The entrance of Sinfonía Citadel Hotel & Spa with palm trees and a chandelier.
Property video
A rooftop bar with a city view, outdoor seating, and a patterned floor.
A spiral staircase with ornate metal railings and a checkered floor pattern.
A rooftop bar with outdoor seating and a view of the city skyline at dusk.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi
  • Place, Hoa Lo Prison Museum
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Junior Suite City View

A hotel room with a large bed, a TV, a chair, and a small table.

Junior Suite City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double/Twin Room (Internal window)

A hotel room with a large bed, a small table, a chair, and a view of greenery outside.

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for La Sinfonnía Suite

A spacious hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps and a large window with blinds.

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double/Twin Room (Internal window)

A hotel room with a large bed, bedside tables, a wardrobe, and a television.

Deluxe Double/Twin Room (Internal window)

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Terrace Suite City View

A hotel room with a large bed, a small table with a bottle and glasses, and a view of the outside through a glass door.

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE EXECUTIVE

  • Sleeps 4
  • Free WiFi

Double or Twin DELUXE

  • Sleeps 6
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a door leading to another room.

Deluxe Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

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About the area

Hanoi

City center stay.Within a 15-minute walk of this Cua Nam hotel, you'll find Hoa Lo Prison Museum and Temple of Literature. St. Joseph's Cathedral of Hanoi and Vietnam Women's Museum are also within 2 miles (3 km).

What's nearby

  • Train Street - 1 min walk - 0.1 km
  • Temple of Literature - 8 min walk - 0.7 km
  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh mì Trâm - ‬1 min walk
  • ‪Ray Quán - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Reng Reng Café - ‬4 min walk
  • ‪Bún Chả Que Tre Bình Chung - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

4-star spa hotel near Hoa Lo Prison Museum
La Sinfonia Citadel hotel and Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly La Sinfonia Citadel hotel and Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 28 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
La Sinfonia Citadel hotel and Spa offers 28 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Sinfonia Citadel hotel and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

How close is La Sinfonia Citadel hotel and Spa to the airport?

La Sinfonia Citadel hotel and Spa is 16 mi (40-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of Sept 7, 2026, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on Sept 9, 2026 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does La Sinfonia Citadel hotel and Spa have an airport shuttle?

La Sinfonia Citadel hotel and Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 550000 per vehicle, one-way.

Does La Sinfonia Citadel hotel and Spa offer free breakfast?

Free breakfast isn’t provided at La Sinfonia Citadel hotel and Spa, but buffet breakfast is offered for a fee of VND 265000 for adults and VND 235000 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at La Sinfonia Citadel hotel and Spa?

No, there is no casino at this hotel.

What time is check-in at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at La Sinfonia Citadel hotel and Spa?

Free parking is not available at this hotel.

Does La Sinfonia Citadel hotel and Spa have a pool?

La Sinfonia Citadel hotel and Spa does not have a pool.

Does La Sinfonia Citadel hotel and Spa have a restaurant?

La Sinfonia Citadel hotel and Spa is home to Chestnet Restaurant, which features Fusion cuisine.

Does La Sinfonia Citadel hotel and Spa have a spa?

This hotel has a spa, which features massages.

How close is La Sinfonia Citadel hotel and Spa to downtown Hanoi?

La Sinfonia Citadel hotel and Spa is 0.5 mi away from Hanoi.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 254 out of 298 reviews
Rating 8 - Good. 40 out of 298 reviews
Rating 6 - Okay. 3 out of 298 reviews
Rating 4 - Poor. 0 out of 298 reviews
Rating 2 - Terrible. 1 out of 298 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Spa treatment was excellent and hotel staff amazing and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cozy and beautiful decoration, Location is about 15min from Old Quarter but many restaurants nearby, Breakfast is good. Nice stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and close to the train station
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and attentive
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chihyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent. It is located downtown in the old quarter, and the "Train Street" is just nearby. The staff is kind and professional, and the spa is great. I had a great experience there. Highly recommended in Hanoi!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing that I didn't like while dtaying there. Thank you so much for everything!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities
Best hotel in Hanoi Vietnam
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Sydnei

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here if you are only looking to book a short stay. The rooms were a decent size but the room we had didn't have any windows. However the rooftop bar was very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Thank you.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

judith

Liked: Cleanliness, property conditions & facilities
The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
The staff is very friendly The room is very nice and clean price and quality is very good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skybar was amazing!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel, attentive service
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We enjoyed our stay in Hanoi.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Nice hotel and service
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Eskander

Liked: Cleanliness, staff & service, amenities
Everything was great, especially the staff!
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Yew Loi Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

San

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Yeng eng

Liked: Cleanliness, staff & service, amenities
We are two couples stayed for 2 nights before leaving for halong bay and back at same hotel for one night. Staff were great, rooms were big and clean even for those inward window rooms. Breakfast and roof top bar were fabulous. On second stay, we were upgraded. When we requested for a rubber mat to be placed in the bathtub, they even went to their sister hotel to get one for us. On the day of departure, they went an extra mile to get a cable tie for us as we forgot our padlocks for our luggage. Overall, a very very pleasant stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Yeng eng

Liked: Cleanliness, staff & service, amenities
We had a great stay. We booked 1 rooms and were given an upgrade of the rooms. As one of the rooms had a bathtub, the staff went to great length to get us a rubber mat from their sister hotel to be placed in the tub. On the day of departure,we rquested for cable ties to secure our overnight bags and the staff again didnt fisappoint and able to provide us. Really appreciate their efforts in making our stay comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Lauren

Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023