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Matilda Boutique and Spa Hotel

4.0 star property
4-star spa hotel near Hoan Kiem Lake

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Photo gallery for Matilda Boutique and Spa Hotel

Junior Double Room, City View
Coffee service
Reception hall
Daily buffet breakfast (VND 150000 per person)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
73 Ma May, Hang Buom, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Classic Double

Classic Double

Classic Double

8.2 out of 10
Very good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down comforters, memory foam beds, minibar

Executive Double

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin

LCD TV

Executive Twin

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony

Matilda VIP Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, City View

Junior Double Room, City View

Junior Double Room, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | Living area

Junior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Hanoi

Heart of Hanoi.Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Old Town Night Market and Hoan Kiem Lake. Ta Hien Street and Ancient House are also within half a mile (1 km).

What's nearby

  • Ta Hien Street - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Moonlight Sky Bar - ‬2 min walk
  • ‪Bún, Trà Sữa Mắt To - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Old Corner Coffee Bar - ‬1 min walk

About this property

Matilda Boutique and Spa Hotel

4-star spa hotel near Hoan Kiem Lake
Matilda Boutique and Spa Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, an arcade/game room, and multilingual staff are also featured at the business-friendly Matilda Boutique and Spa Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Hanoi hotel is smoke free.

  • 40 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Matilda Boutique and Spa Hotel offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Hand-held showerhead
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 460000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Matilda Boutique and Spa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 358 reviews
Rating 8 - Good. 93 out of 358 reviews
Rating 6 - Okay. 32 out of 358 reviews
Rating 4 - Poor. 18 out of 358 reviews
Rating 2 - Terrible. 10 out of 358 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fillin, good selections with some local dishes and fresh fruits. The staff were friendly and helpful.
Stayed 3 nights in Nov 2025

6/10 Okay

Susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Hui-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience location, friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maltida worked, medium on mattress (medium and especially soft can be a challenge to find in south east asia). Breakfast was delicious and ample enough variety and good juice and coffee. staff was friendly and helpful. used airport transfer service. my intl phone was acting up at airport, so had to buy vietnam sim to make contact with hotel and coordinate my pickup. arrival area was confusing and chaotic. and lots of tots trying to get you into their transport cars. Overall stay was great. its in very busy portion of old Hanoi, so walking, traffic and tots can be overwhelming.
Stayed 2 nights in Oct 2025

6/10 Okay

Ngan

Liked: Staff & service

Not a great stay

The front desk staff was very helpful throughout the stay. The rooms were run down. The worst part of the stay was, the cleanliness of the room. There was dust and dirt on things that were never cleaned throughout my stay, the glass cups I used, the staff never actually provided new ones, they put back the old ones without washing and I realized this when looking to use and noticing.
Stayed 4 nights in Oct 2025

4/10 Poor

Charity

Stayed 4 nights in Sep 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , breakfast was good . Close to everything .
Stayed 1 night in Aug 2025

6/10 Okay

Leandro, Pascoe Vale

Liked: Staff & service
My room had 1x window only and facing the lift ( so very dark and lacking fresh air ), which might be common in this area of Hanoi, but my main issue was regarding the door noises. They are quite heavy and you will hear your neighbours leaving/entering their rooms throughout the night. Breakfast is average
Stayed 3 nights in Aug 2025

8/10 Good

Pradeep kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

dat, Etobicoke

Liked: Cleanliness, property conditions & facilities
The washroom was a-bit smelly.. they need to fix the exhaust system The breakfast buffet was ok but not too many choices. The location was great. The staff was good.. Overall I would say it was a good experience..
Stayed 3 nights in Aug 2025

10/10 Excellent

TIFFANY

Liked: Staff & service, amenities, property conditions & facilities
convenient location in hanoi, very walkable to the markets and shops. the room was spacious and comfortable. staff was amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very attractive inside, the staff is very friendly and helpful. Some staff were happy to just sit and chat with us casually during their slow times.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were extremely attentive.
Stayed 1 night in Jul 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
A. Very unusual but picturesque hotel. However, Expedia advertised a skybar which no longer operates. This should be updated…
Stayed 5 nights in Jul 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff: prime location. Hotel is modern. Best in class and price for prime real estate.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kunayaq, Soldotna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a cute little balcony, friendly staff & close to everything!
Stayed 3 nights in Apr 2025

10/10 Excellent

Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff, overall very happy
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't know what to expect. The Old Quarter is loud cramped. There aren't suitable sidewalks and scooters are everywhere. With that, our hotel was a nice hideaway from the somewhat overwhelming activity outside. Our room was clean and spacious. The blackout curtains allowed us to sleep in. The breakfast was good, and the waiter was so kind and friendly. Every morning, he would joke around with us and tell us about some of the local cuisine. We enjoyed our stay and would recommend it.
Stayed 3 nights in Apr 2025

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay and would book it again.
Stayed 2 nights in Mar 2025

6/10 Okay

HELEN, CALGARY

Travelled with partner
Liked: Staff & service
Very busy district but overnight is quiet. Breakfast is ok.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thaddeus, Lafayette

Travelled with partner
In the heart of The Old Quarter in Hanoi. Walking distance to every type of food imaginable. Staff was incredible. Would stay there again. A great experience
Stayed 11 nights in Feb 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. The staff are very helpful and we’re happy to keep some of our luggage when we went on a Ha Long bay cruise. If I come back to Hanoi I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheyanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one evening. The staff was incredibly helpful and the location was right in town. Breakfast was included in our stay and there was a wide variety of options available. 10/10 we would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

JONG GUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Hanoi old quarter, close to many good restaurants. Front desk staffs are very friendly and helpful. Clean bedroom & washroom. Will come back on my next trip to Hanoi
Stayed 4 nights in Feb 2025