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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

4.0 star property
4-star spa hotel near Thang Long Water Puppet Theatre

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Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Serves breakfast, lunch, and dinner
Creator video
Lake view
Serves breakfast, lunch, and dinner
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Dbl or Twin

Junior Dbl or Twin

Junior Dbl or Twin

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite Room

1 bedroom, minibar, in-room safe, desk

Executive Suite Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

1 bedroom, minibar, in-room safe, desk

Family Connecting Room

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Suite with Lake View

City view

Grand Suite with Lake View

  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Balcony Room

1 bedroom, minibar, in-room safe, desk

Executive Balcony Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Connecting Room

1 bedroom, minibar, in-room safe, desk

Grand Connecting Room

  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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About the area

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Sâm Cây Si - Bún Cá - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

4-star spa hotel near Thang Long Water Puppet Theatre
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers 50 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Vietnamese

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  • Spa
  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 190000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 280 out of 353 reviews
Rating 8 - Good. 52 out of 353 reviews
Rating 6 - Okay. 18 out of 353 reviews
Rating 4 - Poor. 2 out of 353 reviews
Rating 2 - Terrible. 1 out of 353 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Amazing view from rooftop bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

******

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Grand Hotel so much first time we returned for second stay. Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!). We liked… Clean large rooms Service at Breakfast(level 10 with lake views) Location Professional staff Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed. Thanks for looking after us will be back!
Stayed 4 nights in Feb 2025

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities
Poor design in the bathroom. The floor was flooded everytime after I took a shower
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.
Stayed 2 nights in Feb 2025

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
I was a salesman for 35 years and stayed in many hotels. I rate this hotel as one of best I have stayed in. The staff were amazing. I had a disagreement with a cab driver and Mike solved it quickly and scolded the driver for try to take advantage of me. I was so grateful. Emma, helped me with directions to the museum and was so kind. I can’t say enough good about the San Grande Hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Jesse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff was very friendly & helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Honestly an amazing place to stay. All the staff make you feel welcome from the time we arrived until they put us in the car to leave for the airport. About the room. Ok it is not huge but had a very comfortable bed and the shower pressure was awesome. Breakfast was really nice and had a lovely view of the lake. About the location. Close to the lake, beer lane and more food options than you could ever need. I was really impressed with this place and highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

What a wonderful hotel in a great location. The check in was very detailed and covered everything we needed to know. Room was nice, comfortable bed and pillows, good shower pressure. Breakfast was lovely and all the staff bend over backwards to be helpful. Located close walking distance to the lake, beer lane and multiple restaurants. All in all great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience, we enjoyed our stay, Ruby was very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel tucked away in a side street with lots of character. The staff were extremely polite, knowledgeable and keen to help. If I do return I will stay here again! Thanks to Huy, Emma and Ruby to mention just a few👏
Stayed 2 nights in Dec 2024

6/10 Okay

Prashath

Stayed 2 nights in Oct 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personal touch. Perfect spot for street food and walking around. We loved our room and balcony, and the staff set us up with a wonderful tour. The breakfast was amazing and it was great to have that rooftop bar to chill at night. Very friendly place!
Stayed 6 nights in Nov 2024

10/10 Excellent

Denis, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Stayed 1 night in Nov 2024

10/10 Excellent

Denis, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the lake. Staff is very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024