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Oakwood Residence Hanoi

4.0 star property
4-star aparthotel near Hoan Kiem Lake

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Photo gallery for Oakwood Residence Hanoi

Breakfast served
Gym
Reception
Indoor pool
Breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Kitchen
  • Housekeeping

Explore the area

Map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • West Lake
    ‪3 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

Deluxe Studio, 1 King Bed

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Single Beds

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (Deluxe)

Fridge, microwave, oven, stovetop

Family Room, 2 Bedrooms (Deluxe)

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Room, 2 Bedrooms

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

City center stay.Within a 10-minute walk of this Tay Ho aparthotel, you'll find West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 2 miles (3 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.7 km
  • Hanoi Old Town Night Market - 5 min drive - 4.8 km
  • Hoan Kiem Lake - 6 min drive - 5.2 km
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 5.2 km

Getting around

  • Hanoi Long Bien Station - 16 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪The Eastern & Oriental - ‬7 min walk
  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬3 min walk
  • ‪Los Fuegos - ‬7 min walk

About this property

Oakwood Residence Hanoi

4-star aparthotel near Hoan Kiem Lake
Oakwood Residence Hanoi offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 262 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. These individually furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Japanese, Vietnamese

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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Family friendly

  • Children's pool
  • Free crib

Restaurants on site

  • Treat

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Chef service
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch smart TV with digital channels

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business center
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: VND 150,000 per pet per day
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • Bicycle parking
  • Children's pool
  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 262 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Composting
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Individual furnishings
  • No plastic coffee stirrers
  • Reception hall
  • Reusable tableware
  • Soundproofing
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Oakwood Residence Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 143 reviews
Rating 8 - Good. 31 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 2 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outside the hustle and bustle of old town. Very nice property and great staff. The breakfast selection was excellent and varied. Would return to this properly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Thao

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place I’ve ever stayed in and a fine tuned highly accommodating staff. We would book this place again whenever we’re back in Hanoi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our second week plus visit to this property. What a gem! Clean, modern, the staff is awesome, lakeviews, wonderful food....can't say enough wonderful things about Oakwood Residence Hanoi!
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin, Oxford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 3 days 2 nights. Great experience. Hotel helped accommodate all our needs for tours and transportation to the must sees in Hanoi. Would stay again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly, service was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, room comfort

Really gorgeous hotel - highly recommend!!!

Best hotel that I stayed in for the whole trip in Vietnam. Gorgeous facilities, clean, comfortable and with an amazing breakfast (the omelette was divine!)
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, room comfort

Top choice if you stay at West Lake Hanoi

Stay was fantastic, hotel is clean and food at their restaurant was surprisingly good. The Vietnamese food was really authentic, kudos to the chef. Nice indoor pool with a great view of the lake and quiet neighborhood away from the noisy traffic.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Couldn't Ask for More

Super place, modern and luxurious, tucked away in a quaint location. Wonderful staff. Superb pool and exercise room. Delicious breakfast. Couldn't ask for more
Stayed 1 night in Dec 2024

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, room comfort
Stayed 15 nights in Nov 2024

10/10 Excellent

Ee

Liked: Cleanliness, amenities, property conditions & facilities
Nam, Ha and Billy the F&B manager was very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here! Great view, great hosts, highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Belva

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joyce

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. So kind and helpful at any turn. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

anthea kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great city hotel! Right near shops, train & restaurants. Clean, big room perfectly suited for our family with four children. Pool area and restaurant were great! Buffet breakfast had lots of options and was a great way to start the day. Lovely hotel, staff were very helpful and accomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfio

Travelled with family
Liked: Cleanliness, room comfort

A Perfect Stay at Oakwood Residence, Hanoi

My family and I (2 adults 3 teens) recently stayed at Oakwood Residence in Hanoi, and it exceeded all my expectations. The location is fantastic, within close walking distance to charming lakeside restaurants and bars, convenience stores, and shopping areas. It's ideal for anyone looking to explore the vibrant city life of Hanoi. The building itself is run like a top-notch hotel, complete with a concierge and doorman who made every entrance and exit seamless. The facilities are outstanding, with a great on-site restaurant, a large indoor swimming pool, gym, sauna, and steam room located on the top level. The rooms are super modern and impeccably clean, providing all the comforts and amenities of home. The apartment was equipped with a washing machine and dryer, modern appliances, and a full kitchen, making longer stays incredibly convenient and comfortable. The staff were absolutely amazing – knowledgeable, professional, and incredibly friendly. Their attentiveness and willingness to help made my stay even more enjoyable. I highly recommend Oakwood Residence for anyone visiting Hanoi, whether for a holiday or a longer-term stay. If I were to live in Hanoi, this would undoubtedly be my choice of residence. I cannot recommend it more!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Chun Yin Kevin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location with local food options
Stayed 3 nights in May 2024

10/10 Excellent

Manfred

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Yon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities
Good service and cleanness
Stayed 3 nights in Dec 2023