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Appartement luxueux
8Â chambres
16Â personnes
7 lits doubles et 1 grand lit
Ă propos du quartier
Harare
Dans une zone commerciale.Ă moins de 10 km de maison dâhĂŽtes Ă Harare, vous trouverez Club de golf Borrowdale Brooke et Village de Sam Levy. St. John's College est Ă moins de 10 km et Centre commercial Arundel Village est Ă moins de 15 km.
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.
Meeting rooms and coworking spaces are available. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Casa Favorita . Self parking is free.
This place is running a bait and switch operation. We booked a room for 5 people, since the listing said there were 5 beds and it could accommodate up to 10 people. But when our group of 5 (2 adults and 3 children) showed up, they were told they get 1 room with 1 bed. Our group was then repeatedly harassed until we paid for another room in order to not have all 5 in 1 bed. So they basically sell you one room, but then make you pay twice the cost - a classic bait and switch.
Even if it had been at the original price, it would have been a terrible property. Their self catering doesnât have any cooking equipment in it. The staff entered the cottage without announcing themselves, and they arenât flexible to clients needs (eg making breakfast for a certain time). There arenât adequate towels for a double room, and after the first night we didnât have housekeeping. The staff isnât trained and they use the lodge as if itâs their private residence.
To sum up, the staff seemed angry we were there, since when clients come itâs like we are disturbing their privacy.
So between being forced to pay double to a terrible property and poor staff, this is by far the worst experience we have had in our more than 30 years of travel to Zimbabwe. AVOID THIS PLACE AT ALL COSTS - any other place is better than this!