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Best Western The Grand Hotel Hartlepool

3.0 star property
3-star hotel perfect for exploring Hartlepool

Choose dates to view prices

Photo gallery for Best Western The Grand Hotel Hartlepool

A spacious living room with grey upholstered furniture, a flat-screen TV mounted on the wall, and large windows allowing natural light.
A grand ballroom with ornate chandeliers, high ceilings, and elegant drapery.
A reception area with a dark wood reception desk, a wall-mounted sign reading "Wishing You a very warm welcome to the Best Western Grand Hotel," and three pendant lights above the desk.
A historic red brick building with multiple windows and a prominent entrance.
A hotel room with a bed, a sofa, a coffee table, a TV, and a lamp.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Swainson Street, Hartlepool, England, TS24 8AA
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, Milll House Leisure Centre
    ‪6 min walk‬
  • Place, Hartlepool Maritime Experience
    ‪10 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪36 min drive‬

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a framed picture on the wall, and a window with sheer curtains.

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a table, a radiator, a window with curtains, a TV mounted on the wall, and a red lamp.

Standard Room, 1 Twin Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, red and white bedding, a wooden headboard with a light, a small round table, a chair, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a large bed, two armchairs, a small table, and two windows with curtains.

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, Non Smoking

A modern bathroom with a bathtub, a sink, a toilet, and a potted plant.

Suite, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Superior Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite with 1 Double Bed and Sitting Area - Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room, Standard Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Hartlepool

City center stay.Within a 10-minute walk of the hotel, you'll find Milll House Leisure Centre and Victoria Park. Hartlepool Maritime Experience and Museum of Hartlepool are also within half a mile (1 km).

What's nearby

  • Victoria Park - 3 min walk - 0.3 km
  • Milll House Leisure Centre - 6 min walk - 0.5 km
  • Hartlepool Maritime Experience - 10 min walk - 0.9 km
  • Monkey Statue - 17 min walk - 1.5 km
  • Ward Jackson Park - 3 min drive - 1.6 km

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 47 min drive

Restaurants

  • ‪King Johns Tavern - ‬4 min walk
  • ‪Navy Club - ‬7 min walk
  • ‪The Showroom - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Clarendon - ‬5 min walk

About this property

Best Western The Grand Hotel Hartlepool

3-star hotel perfect for exploring Hartlepool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Best Western The Grand Hotel Hartlepool also features coffee/tea in a common area, concierge services, and laundry facilities. Free self parking is available.

This 3-star Hartlepool hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and hair dryers. Satellite television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
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4.2 out of 5, Very good, 308 reviews
The price is CA $141
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includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 9.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

How close is Best Western The Grand Hotel Hartlepool to the airport?

Best Western The Grand Hotel Hartlepool is 23.1 mi (47-min drive) away from the Durham (MME-Teesside Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of Jul 30, 2026, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on Aug 2, 2026 start from CA $108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western The Grand Hotel Hartlepool have an airport shuttle?

Airport shuttle services are not available at Best Western The Grand Hotel Hartlepool.

How close is Best Western The Grand Hotel Hartlepool to the beach?

This hotel is 2.3 mi (11-min drive) from North Sands and 2.4 mi (9-min drive) from Seaton Carew Beach. Don't forget your sunscreen!

Does Best Western The Grand Hotel Hartlepool offer free breakfast?

Free breakfast isn’t provided at Best Western The Grand Hotel Hartlepool, but cooked-to-order breakfast is offered for a fee of GBP 9.50 per person. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8 AM to 10 AM.

Is there a casino at Best Western The Grand Hotel Hartlepool?

No, there is no casino at this hotel.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western The Grand Hotel Hartlepool?

This hotel offers free self parking.

Does Best Western The Grand Hotel Hartlepool have a pool?

Best Western The Grand Hotel Hartlepool does not have a pool.

Does Best Western The Grand Hotel Hartlepool have a restaurant?

Best Western The Grand Hotel Hartlepool is home to The Grand Reastaurant, which features British cuisine.

Does Best Western The Grand Hotel Hartlepool have a spa?

There are no spa services available at this hotel.

How close is Best Western The Grand Hotel Hartlepool to downtown Hartlepool?

Best Western The Grand Hotel Hartlepool is 0.4 mi away from Hartlepool.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 123 out of 379 reviews
Rating 8 - Good. 126 out of 379 reviews
Rating 6 - Okay. 66 out of 379 reviews
Rating 4 - Poor. 34 out of 379 reviews
Rating 2 - Terrible. 30 out of 379 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and close to thectown and train station. Great Curry house in the basement.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and grwat staff as always.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Alway clean and the staff are polite. Easy parking and a great curry housebin the basement.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy and excellent breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Alway a nice room and friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Yes. just next door but with limited time but perfect for me.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kulwant

Liked: Staff & service, amenities
Room was big and staff were pleasant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, amenities
Hotel need managing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean spacious room as usual
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Clean room very helpful staff. Convenient parking
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spacious and clean as usual.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Great room very spacious and clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean rooms great staff. But heating not the best with a very small radiator
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel and indian restaurant and bar

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Room was incredibly spacious with more than enough light coming through the 3 windows...great double room, very tidy. Highly recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The room was fresh and clean. But a bit chilly.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Paul

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was very poor, with little choice and the cooked food ran out very quickly causing a wait.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great large and clean room.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Large clean room and en-suite
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All lovely warm and comfortable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Stayed 2 nights in Jul 2025