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Holiday Inn Express Hemel Hempstead by IHG

3.0 star property
3-star hotel near The Snow Centre

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Photo gallery for Holiday Inn Express Hemel Hempstead by IHG

Exterior
Lobby sitting area
Meeting facility
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • Place, The Snow Centre
    ‪18 min walk‬
  • Place, Cineworld Hemel Hempstead
    ‪4 min drive‬
  • Place, Planet Ice
    ‪4 min drive‬
  • Airport, London (LTN-Luton)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(41 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(22 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.6 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hemel Hempstead

In Hemel Hempstead .Stay at this Hemel Hempstead hotel and you'll be within 2 miles (3 km) of The Snow Centre and 6 miles (10 km) of Warner Bros. Studio Tour London. The Grove is within 6 miles (10 km) and St Albans Cathedral is within 9 miles (15 km).

What's nearby

  • The Snow Centre - 18 min walk - 1.5 km
  • Cineworld Hemel Hempstead - 4 min drive - 2.0 km
  • Planet Ice - 4 min drive - 2.0 km
  • Warner Bros. Studio Tour London - 7 min drive - 7.8 km
  • St Albans Cathedral - 12 min drive - 11.2 km

Getting around

  • Apsley Station - 2 min walk
  • Croxley Underground Station - 15 min drive
  • Luton Airport (LTN) - 32 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪The Paper Mill, Apsley - ‬1 min walk
  • ‪Fish and Chip Shop - Seaworld - ‬9 min walk
  • ‪Great Wall Chinese Take Away - ‬4 min drive
  • ‪Subway - ‬5 min drive

About this property

Holiday Inn Express Hemel Hempstead by IHG

3-star hotel near The Snow Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead by IHG also features a vending machine, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good cooked breakfast but limited choice of non-cooked items
Stayed 1 night in Sep 2025

6/10 Okay

Ollie

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable decent hotel. Good facilties.

Clean, comfortable hotel, excellent for getting into central London as apsley train station is a 2 min walk. Also close bus links if needed and good car links (M25, M1 or A41). Parking onsite can get busy but we managed to get a spot when needed. Breakfast was good and included in room rate which was appreciated. Friendly staff, room was clean and had everything you need (hairdryer, ironing board, kettle, TV, USB slots etc). Personally, we found the bed a bit small (queen size double) and firmer than home but we managed. Hotel was quiet overnight (good sound proofing). We've stayed at most of the hotels in Hemel and this one is the best overall, we will be back in future. Also worth a mention, the hotel is dog friendly which we will test next time. Bar available with good choice. Also seemed to be extensive menu on offer, didnt get a chance to try.
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Really enjoyed the stay, bed was comfortable and room was acceptable clean. The staff were all very helpful and welcoming. My only disappointment was the air conditioning wasn’t working and the rooms on the lower lever were a bit noisy with what seemed to be trolly wheels. Breakfast was good.
Stayed 2 nights in Sep 2025

8/10 Good

MD Shofiqul

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Stayed 4 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Hotel is in a quiet location.
Stayed 1 night in Sep 2025

10/10 Excellent

Nayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Stayed 1 night in Sep 2025

6/10 Okay

Robin

Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

8/10 Good

Gareth

Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Couldn't want for anything else. Ideal location, great hospitality, good service with a breakfast included!
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Whist the reception staff were friendly and helpful I was disappointed with the Hotel. We stayed in a family room and the reading lights didn’t work so we couldn’t read after our daughter went to sleep, the free breakfast included a dead wasp in my coffee which I picked out of my mouth as I didn’t think it would digest too well.
Stayed 2 nights in Aug 2025

10/10 Excellent

mr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is ideal place to stay as straight across the road a train into London and also it’s lovely right on the canal
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Worth it.

Staff were amazing, very helpful and friendly. Room was basic but comfy with the exception of the chair. It would have been nicer to have a comfier chair than an office/swivel/desk seat. Shower was good, toiletries provide also nice. Towel was taken away on first day despite hanging it on the rail (ie we would have used it again) but wasn’t replaced. Breakfast was lovely, lots of choice. Would definitely go back.
Stayed 2 nights in Jul 2025