Aquila Atlantis Hotel

5.0 star property
Family-friendly 5-star hotel near Heraklion Port

Choose dates to view prices

Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Executive Room, Harbour View
Reception
Lounge
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Place, Heraklion Archaeological Museum
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬

Room options

Classic Single Room (Urban View)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Classic Double Room (Urban View)

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Business Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Room, Harbor View

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, Harbor View

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Grand Suite, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the area

Heraklion

City center retreat .At this hotel, you'll be steps from Museum of the Battle for Crete and National Resistance and Heraklion Archaeological Museum. Venetian Walls and Dedalou Shopping Street are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 2 min walk - 0.2 km
  • Heraklion Town Hall - 5 min walk - 0.5 km
  • Heraklion Loggia - 5 min walk - 0.5 km
  • Heraklion Port - 7 min walk - 0.6 km
  • Historical Museum of Crete - 7 min walk - 0.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Capsis Cafe - ‬4 min walk
  • ‪Breakfast Terrasse - ‬1 min walk
  • ‪Κρητικός Φούρνος - ‬8 min walk
  • ‪Herbs' Garden - ‬4 min walk
  • ‪Αυλή Μπαρ - ‬5 min walk

About this property

Aquila Atlantis Hotel

Family-friendly 5-star hotel near Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 1039K015A0001500

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to port, airport, shops, restaurants and landmarks. Nice room!
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Stayed 1 night in Sep 2025

10/10 Excellent

charles s hough

Stayed 1 night in Sep 2025

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights on the way to Santorini. The location is close by the bus station, Ferry port, and city center. Our room was upgraded to a bigger room on the 4th floor. The staff were helpful and polite.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rajesh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many such resorts around the world but would rate this as the worst experience. First of all it was not a great beach , and the beach facilities were below par, only one bar on the beach and the beach service is bad. the rooms were outdated for the money and not great. not a great experience . Food was not great too.
Stayed 1 night in Sep 2025

10/10 Excellent

Paraskevi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Comfort in the Heart of Heraklion

Aquila Atlantis Hotel is the perfect base to explore Crete’s capital. Spacious, modern rooms, a great rooftop pool with harbour views, and an excellent breakfast. Friendly, professional staff made everything seamless. Walking distance to the port, museums, and old town, ideal for a city stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

6/10 Okay

Michelle

Stayed 1 night in Sep 2025

8/10 Good

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel generally...stay marred a little with a covention and displays in main hotel reception area..hotel close to central sites of city and room quiet and air con very good
Stayed 4 nights in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable, for a city hotel it was adequate but not epic. The breakfast was fantastic though and same as the service. We unfortunately we're there when there was a convention taking place in the lobby so it made it exceptionally congested. For a 5 star I expected more.
Stayed 2 nights in Sep 2025

8/10 Good

Krista, Lloydminster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. The staff was friendly. There are times when only one reception staff on and is not very knowledgeable able the VIP program. Air conditioning worked well. Breakfast was good, lots of meal items to choose from.The staff restocked items regularly.The one fruit juice did have a strange after taste to it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really easy to get to from the airport got our room quickly and off to bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

Short but sweet stay while passing through Heraklion, great location for archaeological museum, close to bus stop to Knossos, and walking distance to centre for restaurants and Venetian fort. Modern and clean, quiet room, great breakfast buffet with nice small internal courtyard to eat outside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annina

Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, very convenient location
Stayed 4 nights in Aug 2025

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything (the room, the service, the staff). Highly recommended!
Stayed 4 nights in Aug 2025

10/10 Excellent

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great food
Stayed 7 nights in Aug 2025

8/10 Good

Vibha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They did provide us breakfast (at a cost ofcourse) on the way back even though breakfast was being served much later… so really appreciated the accommodation.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great place to stay a few days. Right in the heart of Heriklion, lots of shops and restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Aug 2025

8/10 Good

Miron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation in Aquila Atlantis hotel

Everything was great, the rooms, the pools and the breakfast. The only downside was the distance from the beach.
Stayed 5 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025