We enjoyed our visit. The lights were a little disappointing, could not use 1 bedside light at a time.
We placed our towels on hook but still changed.
I think the room could take a bigger bed.
The room was clean and cosy with a comfortable bed. The location was perfect for exploring the Kielder forest. We enjoyed two evening meals at the pub where the service was very friendly and the atmosphere very cosy.
Helt og aldeles vidunderligt kro/hotel i fabelagtige omgivelser. Alle pÄ hotellet var yderst imÞdekommende og den glÊde de havde sammen kunne man virkelige mÊrke som gÊst! Super dejlig oplevelse.
It was first time I have stayed at an Inn in a very long time.
The room was cosy and very clean with the bathroom being quite compact but clean and fully operational.
The views from the room upon the Northumberland were very relaxing and picturesque.
The breakfast service and evening service were amazing. Watch out for the porridge as that portion is very big yet super tasty. The staff are very friendly and helpful.
Throughout the whole thing I wished I could stay there longer.
The lake with it's dam parking is a very short drive where you can enjoy the treck around next to kieldar lake.
Room 7 maintenance could have been better. Toilet seat loose, toilet roll holder loose (roll kept falling off onto the floor) dressing table seat pad loose outer door lock misaligned (needed both hands (one pulling door handle hard, the other turning the key). No coat hooks or dressing gown hooks. However, evening food and breakfast gorgeous. Staff excellent, tea and coffee plentiful. USB charging points and good parking.
There was a problem with the shower it was stone cold. Robin deducted some money from my bill as a good will gester. Before we checked out a plumber was there to fix the fault for the next guest . These things happen and it hasn't put me off staying again . Food was fab room was clean and service was excellent. Definitely recommend. And will stay again.
Enjoyed our stay, good location near kielder lake and observatory, service and meals were very good. Hotel was expensive for the size of the accommodation. Bedroom and shower were very small.
We picked this hotel because we were going to visit the Kielder Dark Skies Observatory with our children, and it worked very well for us. The observatory is just a short drive away, the family room at the hotel was a delight, the food was very good and we all had a great stay.