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Highlander Mountain House

3.5 star property
3.5-star inn in Downtown Highlands

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Photo gallery for Highlander Mountain House

Exterior
Dining
Interior
Aerial view
Main House Deluxe King 2,3

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
270 Main Street, Highlands, NC, 28741
  • Place, Highlands Country Club
    ‪3 min drive‬
  • Place, Bridal Veil Falls
    ‪5 min drive‬
  • Place, Dry Falls
    ‪6 min drive‬

Room options

View all photos for Main House Deluxe King 2,3

Main House Deluxe King 2,3

Main House Deluxe King 2,3

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bunkhouse Standard King

Bunkhouse Standard King

Bunkhouse Standard King

7.4 out of 10
Good
(11 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main House Deluxe King 5

Main House Deluxe King 5

Main House Deluxe King 5

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Main House Standard Queen

Main House Standard Queen

Main House Standard Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunkhouse Standard Queen Patio

Iron/ironing board, free WiFi

Bunkhouse Standard Queen Patio

9.6 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Deluxe King 4

Main House Deluxe King 4

Main House Deluxe King 4

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bunkhouse Standard Queen Balcony

Iron/ironing board, free WiFi

Bunkhouse Standard Queen Balcony

8.4 out of 10
Very good
(5 reviews)
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Deluxe Queen 1,6

Main House Deluxe Queen 1,6

Main House Deluxe Queen 1,6

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunkhouse Standard Queen

Standard Room

Bunkhouse Standard Queen

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main House Standard Queen 7

Standard Room

Main House Standard Queen 7

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the area

Highlands

Downtown Highlands stay.A stay at this Downtown Highlands inn places you steps from Highlands Playhouse and within a 5-minute walk of Nantahala National Forest. Cullasaja River Gorge and Highlands Art Gallery are also within half a mile (1 km).
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What's nearby

  • Cullasaja River Gorge - 6 min walk - 0.6 km
  • The Bascom Center for the Visual Arts - 9 min walk - 0.8 km
  • Highlands Country Club - 3 min drive - 2.0 km
  • Bridal Veil Falls - 5 min drive - 5.1 km
  • Dry Falls - 6 min drive - 6.4 km

Getting around

  • Asheville Regional Airport (AVL) - 84 min drive

Restaurants

  • ‪Rib Shack - ‬7 min walk
  • ‪Shell - ‬7 min walk
  • ‪The Ugly Dog Public House - ‬5 min walk
  • ‪Madison's Restaurant - ‬3 min walk
  • ‪Calders Coffee Cafe - ‬2 min walk

About this property

Highlander Mountain House

3.5-star inn in Downtown Highlands
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Highlander Mountain House also features a terrace and a fireplace in the lobby. Self parking is free.

This 3.5-star Highlands inn is smoke free.

  • 20 guestrooms or units
  • Built in 1885
  • Front desk (limited hours)
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Highlander Mountain House offers 20 accommodations with hair dryers. Flat-screen televisions come with cable channels. This Highlands inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Parking included
  • Free WiFi
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4.7 out of 5, Exceptional, 204 reviews
The price is CA $264
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Main Street Inn Highlands
Main Street Inn
Main Street Highlands
Main Street Inn
Highlander Mountain House Inn
Highlander Mountain House Highlands
Highlander Mountain House Inn Highlands

Highlander Mountain House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 191 reviews
Rating 8 - Good. 40 out of 191 reviews
Rating 6 - Okay. 29 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 8 out of 191 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people up on top floor was very noicy and had bad night sleep had to leave to go to a different hotel eat money never gave me a night back
Stayed 2 nights in Jun 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, staff & service

A camping experience rather than a hotel stay

I stayed in the bunkhouse, so I can’t speak for the main Highlander House. The bunkhouse rooms are tiny. If you’re staying with another person like I was, it is going to be close quarters. I can tell this was once a sleepaway camp or something like this that has been turned into a part of the main Inn. There is no central AC, there is a window unit for the air. It is so loud and since it’s not quite climate controlled, it gets so humid. Our clothes, the sheets, pillows, towels, all felt wet. Our patio area would have been great, but there were rusty nails everywhere, and the table and chairs were so dirty I had to wipe them down. It looked like they weren’t ready for people to stay there. There are no amenities like a fridge or iron. The bed wasn’t too bad comfort wise. The bathroom is also tiny, very average. I guess for the price, I was expecting like a proper hotel experience. This is way closer to camping. Not a bad thing, just be prepared to have a buggy, humid, absolutely tiny room. The sconce light next to the bed was also broken and the light wouldn’t turn off the entire time, but hopefully this got fixed.
Stayed 3 nights in Jun 2025

4/10 Poor

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in the bunkhouse. Just as described. Rustic and well appointed. This is a dog friendly property so know that you might hear barking.
Stayed 3 nights in Jun 2025

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very much like a luxury cabin with air conditioning. The bed soft and took up most of the room.
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Nice place overall if you want to be close to downtown
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inn!
Stayed 1 night in May 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, comfortable, convenient to all of downtown Highlands
Stayed 2 nights in Apr 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Located within walking distance from the downtown, my wife and I could enjoy both Restaurants and shopping. There was a great highing and trails to follow with in a few miles. Definitely a return visit will be scheduled.
Stayed 3 nights in Apr 2025

10/10 Excellent

shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the bunkhouse. The room was extremely small. The queen bed basically took up the whole room. No bedside outlets or smart tv. The walls are so thin we could hear the people next to us all night. For the price, we didn’t think this stay was worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed at this property numerous times over the years. They’ve made wonderful updates and it truly feels like a mountain lodge with an amazing bar and gorgeous seating area. The restaurant was closed so we didn’t get to try it. Would highly recommend it to anyone wanting a quiet escape to a truly charming inn.
Stayed 1 night in Jan 2025

8/10 Good

MELINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure. Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm. Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures. Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected. We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy in with happening restaurant and bar

Great inn with a nice bar and band on Thursday night from 6-9pm. Outdoor music is a bit loud and off-putting, but service was very good at front desk and cozy fireplace was nice in lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best days that I’ve ever had! This charming mountain getaway feels like you’re walking through a Hallmark town. Would highly recommend this to anyone that is looking for a charming fall getaway.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Highlands

Great location, very clean and safe.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location was A+ as well as bedding. However, the bed filled most of the room therefore not leaving room for anything else. The size of the closet was 1.5 ft x 4.5 ft at best.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayden

Stayed 2 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few things inside unit needed fixed. Definitely need a larger trash can.
Stayed 3 nights in Nov 2024