Good location, friendly staff, free parking at the back, 20% off meal at the bar, small fridge in the room, clean nice shower, very good value for money.
Overall...a positive experience, some door lock and tv issues probably took longer to fix than it should have but the meal discounts to guests were an equaliser, house guest allocated parking would be a suggestion...the car park is like a lotto game in the evenings...value for money
Thanks to the champ who left the MP3 player on constant loop all night, and was still going when we checked out. We got no sleep as the music kept us awake.
Nice room with all required amenities.
Only issues with room was mould over the shower and a loose toilet seat. Everything else was perfect. I will definitely stay here again.
Stayed at the Queens Hotel from Wednesday night to Sunday. Bathroom had mold over the ceiling (photos attached). I booked at an affordable price so I let this go. Housekeeping hadnt been done on the Thursday (I was out all morning) and also let this go. Wanted to make sure this was done on the Friday so I messaged on the Friday afternoon asking if housekeeping was daily to which the hotel said yes and asked if I needed anything in particular. I said that the room hadnt been made the day before so I would double check when I came back to the room. I came back late on the Friday afternoon and only had fresh towels placed on an UNMADE bed with some toiletries also replaced. Housekeeping came on the Saturday but I was still in the room getting ready to leave and because I felt rushed I told them to not bother (they had given me 20mins). It should probably be made clear whether its actual daily housekeeping or just fresh towels daily.
Apart from housekeeping issues, the pub staff were incredibly friendly. Cant fault the customer service and the food was amazing. The hotel staff were responsive to text which was greatly appreciated.
The location and free parking was a massive bonus. Not short on food options and the launderette was across the road.
Great location on Elizabeth Street with lots of shops and cafes. The room was big and comfortable, free wi-fi and TV. Restaurant was amazing, great food and discounts for being a guest. Staff 10/10...... but just note, no bed service. We were there 9 night and not 1 linen change.