See all properties

Best Western Hotel Causeway Bay

3.5 star property
3.5-star hotel near Hong Kong Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Best Western Hotel Causeway Bay

Balcony
Pool
Restaurant
Lobby sitting area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Wan Chai Road
    ‪2 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Happy Valley Race Course
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, free WiFi, bed sheets

Standard Room, 2 Twin Beds, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

8.4 out of 10
Very good
(33 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Twin Room

In-room safe, free WiFi, bed sheets

Superior City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

8.4 out of 10
Very good
(27 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Serves lunch and happy hour

Novotel Century Hong Kong

Wan Chai
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $179
CA $202 total
includes taxes & fees
Nov 30 - Dec 1
Novotel Century Hong Kong

About the area

Hong Kong Island

Wan Chai stay.Your stay at this Wan Chai hotel places you within 3 miles (5 km) of Hong Kong Convention and Exhibition Centre and Kowloon Bay. Causeway Bay Shopping Plaza and Happy Valley Race Course are also within half a mile (1 km).

What's nearby

  • Causeway Bay Shopping Plaza - 2 min walk - 0.2 km
  • Wan Chai Road - 2 min walk - 0.2 km
  • Times Square Shopping Mall - 3 min walk - 0.3 km
  • Happy Valley Race Course - 3 min walk - 0.3 km
  • Hong Kong Convention and Exhibition Centre - 13 min walk - 1.1 km

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 9 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk
  • ‪Artista Perfetto - ‬1 min walk
  • ‪笑林寺 - ‬2 min walk
  • ‪Ming Kee Restaurant 明記飯店 - ‬1 min walk

About this property

Best Western Hotel Causeway Bay

3.5-star hotel near Hong Kong Convention and Exhibition Centre
Best Western Hotel Causeway Bay offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

  • 258 guestrooms or units
  • 40 levels
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Rosedale Hotel Hong Kong
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 1,270 reviews
The price is CA $97
CA $112 total
includes taxes & fees
Dec 15 - Dec 16
Rosedale Hotel Hong Kong

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Reviews

Best Western Hotel Causeway Bay Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 1003 reviews
Rating 8 - Good. 353 out of 1003 reviews
Rating 6 - Okay. 231 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

Reviews

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness
Stayed 11 nights in Sep 2025

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing close to the review ratings, nothing like the pictures shown. No service, No help. The hotel said it never heard of the request of a vase for flowers! The front desk staff told me to buy a vase myself! That's not a 3.5-star hotel treats its guests! The housekeeping staff helped me by providing a trash can for my flowers, so that the flowers won't die off with no water. The front desk staff said the hotel cannot provide more than one trash per room. Actually, there are 2 trash cans in the room, one for the bed area, another for the bathroom! This Best Western is nothing like the one I stayed in London.
Stayed 11 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to take public transportation to go everywhere.
Stayed 5 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, although the staff aren't the most helpful. The shower is amazing, like a jetwash
Stayed 2 nights in Jul 2025

8/10 Good

Chiranjeev

Travelled with partner
Quiet stay for a busy location. Service was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard, Oahu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very centrally located. The rooms are small but has everything for most travellers and the price is right.
Stayed 2 nights in Jul 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality, affordable hotel

Good quality hotel for its price. Rooms are kept very cold and are cleaned daily. Hotel will only store bags until 6PM. Rooms are not large but are more than enough.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for this Best Western! General Best Western are about three to three and half stars in the U.S. But this Best Western is more like a Four to four and half star hotel and the price was exceedingly well price and best value for your money. I will stay here again next time I’m in Hong Kong!
Stayed 6 nights in Jun 2025

10/10 Excellent

CAM GIANG

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the services and location of the hotel is good.
Stayed 6 nights in Jul 2025

2/10 Terrible

Maninder

Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic place. Room are very small and smelly. Washrooms are dirty and super small.
Stayed 4 nights in Jun 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really a four star hotel in terms of room quality and scenic room views of Hong Kong skyline being spectacular! The convenience of the MTR public transportation nearby along with a plethora of restaurants and high end shopping malls make this an ideal place to stay!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Louie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.lots of food stalls in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

Travis

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They charged me $100 for a stain on the sheet that was there before I checked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
The staff is very friendly and helpful. The location is very convenience.
Stayed 8 nights in Jun 2025

8/10 Good

Jerry Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little worried when I read all the negative reviews. One even said this property gives Best Western a bad name. Ummm. I assume you’re not from the US since this is the nicest Best Western I’ve seen. If you want a hotel with large rooms, you can always pay above $300/ night at a 3.5 to 5 star hotels. Just like all big city 3stars and below hotels in Tokyo, NYC, London, Singapore etc, rooms are always small. This property has small rooms but not too small. I haven’t hit my ankle or knee cap on anything in my 7 night stay. They have 4 fast elevators running non stop from the main lobby (3rd floor to the top floor). There’s only 10 rooms per floor. The minute you approach the front desk, the staff are very attentive, friendly, helpful and accommodating. When you walk in your room, the room is very clean and looks amazing for a hotel that’s over 10 yrs old. The body wash and the conditioning shampoo are not bad at all. Sheets are very white and stain free. The air conditioner works really well cooling down the room and runs 24hrs a day. Yes! The mattress is very firm. If you want soft mattress, don’t know if they have an option for that. But the towels are clean and large. Water pressure is strong. I just wish the light above the sink is brighter so I can see better while shaving. The location is perfect for me. It’s located on one side of the bridge where all the local hole in the walls are at and the other side of the bridge is Time Square shopping mall/area.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tin Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

CAM GIANG

Stayed 8 nights in Jun 2025

2/10 Terrible

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found that the hotel was just not up to par with the best western name. Towels were literally face cloth sized. Hotel rooms were dirty with mold forming around silicon seals in bath tub. Hotel walls and windows just doesn’t look like it’s been maintained at all. Air condition was minimal to no cold air. Best part was the staff which gave great customer service. Management needs to step up and re-evaluate their facility as it is truly not up to par. I made the decision to move to a new hotel on my 2nd night out of a 5 night booking.
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, room comfort
Everyone was friendly and helpful. Subway is an easy 10-15 minute from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

xiaodong

Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2025

6/10 Okay

Guy

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel location was off a main street and far from waterfront. Rooftop terrace is misleading with limited city view. Room was small with no amenities. Front desk reluctant to call for taxi ... have to walk a few blocks to flag one down
Stayed 1 night in May 2025

8/10 Good

Benny, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close Time square 5 mins walk for shopping ,fast food a lot of choices .MTR station walking 7mins.
Stayed 2 nights in May 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service
Stayed 12 nights in May 2025