Note fondée sur 514 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Annie de Bussy Saint Georges
Excellent hôtel pour rayonner près de Houston
Publié le 9 août 2016 sur HotelsChambres-suites très spacieuses et confortables.
Tout est neuf, très bien entretenu et décoré avec soin.
Très bonne literie.
Très belle piscine.
Excellent petit déjeuner, avec des fruits frais ; on vous fait même des omelettes à la carte !
Idéalement situé entre l'aéroport et les centres commerciaux.
Seul bémol : pas de commerces ou restaurants proches.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Dear Ashley,Thank you for your rating. We appreciate your feedback and strive to improve to provide a better experience in the future. If there's anything specific you'd like to share, or if there's anything we can do to make your next stay more enjoyable, please feel free to let us know. We hope to have the opportunity to welcome you back and exceed your expectations next time. Thank you for choosing us,
par un voyageur
Publié le 17 mars 2024 sur Expedia
This hotel was surprisingly very nice. Well kept. Clean. Staff was very kind. Mall less than a mile away. Lots of nearby restaurants.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Dear Kimberly,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Manager, Gestion de l’hôtel
Hello Lisa, We're thrilled to hear that you had such a wonderful experience during your stay with us! We strive to provide exceptional service and it's fantastic to know that we succeeded in making your stay memorable. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the near future.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Manager, Gestion de l’hôtel
Hello Noriyuki,Thank you for choosing our hotel for your stay! We are thrilled that you had a great experience with us. We look forward to welcoming you back in the future for another enjoyable stay. Thank you again
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Dear Mr. Tony, Sorry for the any kind of inconvenience during your stay. We understand you don't want to give your identification upon your check in but we have to ask for it to verify your reservation information. If you book any hotel it's always mention it's require to present valid Identification upon check in. Please contact us directly so we can explain you much better. Thank you.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Manager, Gestion de l’hôtel
Dear Leiza,Thank you for the 10-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely,
par un voyageur
Publié le 14 févr. 2024 sur Hotels
par un voyageur
Great!
Publié le 5 févr. 2024 sur HotelsStay was great! Everyone was very nice and helpful, the breakfast was really good!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Manager, Gestion de l’hôtel
Dear Hali,Thank you for the 10-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied and enjoyed Breakfast. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely,
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Manager, Gestion de l’hôtel
Dear Minor,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely
