DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
Hotel perfectly located for exploring Houston

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Property preview
1 bedroom, down comforters, in-room safe, blackout drapes
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
5353 Westheimer Rd, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Richmond Avenue
    ‪10 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

Suite, 2 Queen Beds, Mobility Accessible, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Balcony

7.4 out of 10
Good
(22 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Balcony

8.4 out of 10
Very good
(26 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly

8.4 out of 10
Very good
(102 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(34 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Allergy Friendly (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly

8.4 out of 10
Very good
(72 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Allergy Friendly

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Allergy Friendly (Mobility and Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Mobility Accessible, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Suite With Tub

  • Sleeps 3

Mobility/Hearing Accessible Two Double Room with Tub

  • Sleeps 4

Mobility Accessible Two Queen Suite with Tub

  • Sleeps 5

Mobility Accessible Two Queen Suite with Roll in Shower

  • Sleeps 5

Suite, 1 King Bed with Sofa bed, Balcony

8.2 out of 10
Very good
(49 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room With Balcony

  • Sleeps 2

Guest Room With 2 Queen Beds, Living Room, Sofabed And Kitchen

  • Sleeps 5

2 Queen 1 Bedroom Suite-Sofa Bed In Living

  • Sleeps 5

1 King Bed-Tub Or Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Suite With Two Queen Beds

  • Sleeps 5

King Suite With Balcony

  • Sleeps 4

One Bedroom King Suite

  • Sleeps 5

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About the area

Houston

Greater Uptown stay.Within a 10-minute walk of this Greater Uptown hotel, you'll find Westheimer Road and The Galleria. Ice at the Galleria and Richmond Avenue are also within half a mile (1 km).

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • The Galleria - 5 min walk - 0.5 km
  • Ice at the Galleria - 7 min walk - 0.6 km
  • Richmond Avenue - 10 min walk - 0.9 km
  • Williams Tower - 12 min walk - 1.0 km

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Daily Grill - ‬8 min walk
  • ‪Doubletree Suites Lounge - ‬1 min walk
  • ‪Hachi - ‬3 min walk
  • ‪JW Marriott Executive Lounge - ‬6 min walk
  • ‪Musaafer - ‬6 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel perfectly located for exploring Houston
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and 8 meeting rooms are available. Event space at this hotel measures 9202 square feet (855 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. A free area shuttle within 3 miles is available. Parking is available for a fee.

  • 1 building
  • 476 guestrooms or units
  • 26 levels
  • 9202 sq ft of conference space
  • 855 sq m of conference space
  • Built in 1980
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.01 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 27.01 for adults and USD 13.50 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1603 out of 2916 reviews
Rating 8 - Good. 520 out of 2916 reviews
Rating 6 - Okay. 356 out of 2916 reviews
Rating 4 - Poor. 207 out of 2916 reviews
Rating 2 - Terrible. 230 out of 2916 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

ANTHONY, ROANOKE

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given the absolute best service, particularly by Michael who went above and beyond to make us feel comfortable. He treated us as Vip throughout our entire day. Excellent, wonderful, friendly service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cordracus

Stayed 1 night in Sep 2025

10/10 Excellent

Dabresha

Stayed 4 nights in Sep 2025

10/10 Excellent

Alvaro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome will definitely stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great view from the 19th floor. Staff were very kind and accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

SYED, norcross

Stayed 3 nights in Aug 2025

8/10 Good

Salin

Travelled with group
Liked: Cleanliness, staff & service, amenities
White lady at restaurant above the hotel was very rude and housekeeping left our trash in the hallway but other than that it was pretty good
Stayed 4 nights in Aug 2025

2/10 Terrible

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

This was the worst experience I’ve ever had a Hilton hotel and I’ll go as far as to say it was my worst hotel experience I’ve ever had to deal with. From start to finish this was an overall bad experience. The only thing that’s was good about the place was leaving it. When we first arrived which was around 4:00, 4:05 the latest. Stood in line for over 15 minutes because one for the receptionist decided to walk away(who I later find out is the manager). Upon Check it I was told “sorry for the delay room service is running behind schedule. The fact that the check out is 12pm and they couldn’t clean it before 4pm is unacceptable my family had travels 4 hours on road to get there and to find out we had to wait another hour to get a room is sad. We got our room at 5:20. The only reason was because I went up asking for a manager to ask about our room. We where offered free parking for our stay which at checkout they still charged me and laughed at me for explaining to them why they weren’t supposed to charge me I told them it was because of my situation at check in and who I spoke to and they still laughed at me and gave me false information about the manager on duty. The room were dirty. Parts of the rug looked like they had mold, shower tub was dirty, a lot of stains on the carpet and walls.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Jul 2025

2/10 Terrible

Roger

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very dissatisfied with my stay last night in Room 320. The room was extremely hot, and the temperature would not go down despite adjusting the thermostat. In addition, every few minutes the wall unit made very loud noises, which kept me awake the entire night. It was impossible to get any proper rest. Please look into this issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Dandre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking garage and stairs smells like urine
Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

4/10 Poor

Landon

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Food costed an outrageous price, almost $30 per person for breakfast, almost $100 for parking and the A/C was poor it the rooms. I had the A/C on 66° in the room however the room was still very hot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Amenities
Everything was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaelyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I really enjoyed our stay at this hotel. The staff was amazing - friendly and very helpful. The location was convenient and near lots of shopping. Everything we could want food and shopping-wise was within a 10 minute drive. Our room was clean with a pleasing view of the area. The pool was beautiful and came with cabanas. The one complaint would be the elevators, which were not as fast or reliable as we would have expected given this hotel has 26 floors; and it always seemed at least one was down. Otherwise, we had a great stay and would happily return in the future.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kutay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing and attentive
Stayed 1 night in Aug 2025

6/10 Okay

Elmaze

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There was a really musty stank smell in the elevator hallway, but the smell doesn’t go in the room. Pretty outdated hotel, i enjoyed the staff, valet and complimentary cookie when we arrived. This hotel didn’t wow me but did what it needed to do for the weekend
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, quiet, comfort
Stayed 1 night in Aug 2025