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Hyatt Regency Houston West

3.5 star property
3.5-star hotel near Bear Creek Pioneers Park

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Exterior
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Memorial stay.A stay at this Memorial hotel places you within 3 miles (5 km) of Bear Creek Pioneers Park and 6 miles (10 km) of Memorial City Mall. Katy Mills Mall is within 12 miles (20 km) and Downtown Aquarium is within 20 miles (32 km).

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 3.7 km
  • Bear Creek Pioneers Park - 4 min drive - 4.1 km
  • CityCentre - 4 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 8.5 km
  • Westheimer Rd - 8 min drive - 7.5 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

3.5-star hotel near Bear Creek Pioneers Park
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1080 reviews
Rating 8 - Good. 195 out of 1080 reviews
Rating 6 - Okay. 115 out of 1080 reviews
Rating 4 - Poor. 58 out of 1080 reviews
Rating 2 - Terrible. 65 out of 1080 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. It does show a little wear and tear in places. But overall great place. Love the fish ponds in the lobby, so peaceful.
Stayed 1 night in Apr 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, first room then gave us keys didn’t work so had to move to another room. No ice on the 5th floor front desk guy told us to go to every floor until we found some. No refrigerator to keep baby’s milk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devan

Loved it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Adrianne C

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Rooms need to be renovated. Such a great property, but the rooms are old!!! Ladybugs are everywhere in there.
Stayed 4 nights in Mar 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Micole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, we really enjoyed our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool lobby and the room was very comfortable.
Stayed 4 nights in Mar 2025

4/10 Poor

Diamond

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel itself was gorgeous and they cleaned your room every day but the noise and the music and children running and screaming could be heard on the 3rd floor and I was for a week to visit a sick parent and coming back at night to rest from a stressful day was all I wanted. I even had to call down twice once to ask to turn down the music and the other to ask did the children not have a curfew because it was after midnight and you could hear them running and screaming. Cute for kids but not after midnight.
Stayed 7 nights in Feb 2025

6/10 Okay

Marisela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
It was okay
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Stayed 2 nights in Feb 2025

10/10 Excellent

Quayla

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sang

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. I think the lobby is the nicest thing of the hotel. The rooms were big but I felt like they were a little outdated except for the TV. TV was nice and big.
Stayed 2 nights in Mar 2025

8/10 Good

Arteikia

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Never again

Checked in. Had a emergency ( death in family). Had to leave ASAP. Told the hotel ask if I could get a raincheck. They said no. And Still charged me. Valet guy was some guy from the ghetto with a thug mentality. Won't ever stay there again!
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

None
Stayed 2 nights in Feb 2025

8/10 Good

Cymbre

Stayed 1 night in Mar 2025