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Sheraton Hsinchu Hotel

4.5 star property
4.5-star luxury hotel near National Tsing Hua University

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Photo gallery for Sheraton Hsinchu Hotel

Standing tall in the heart of the city, this hotel offers a striking combination of glass and concrete architecture.
Experience a vibrant atmosphere with a geometric pattern and clear views of the lower floors.
Contemporary hotel room with a large bed, nightstand, and television.
Relax in our spacious lobby with comfortable seating and a dining area.
Relax in our spacious lobby with sofas and armchairs, surrounded by natural light and a large mirror.

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
No. 265, Dong Sec 1, Guangming 6th Rd, Zhubei, Hsinchu County, 302
  • FEDS Zhubei Shopping Center
    ‪7 min walk‬
  • Hsinchu County Stadium
    ‪15 min walk‬
  • Taiyuen Hi-Tech Industrial Park
    ‪2 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

Lounge

Executive Room, 2 Single Beds

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Corner

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Corner

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Zhubei

Central Zhubei getaway .Within a 15-minute walk of the hotel, you'll find FEDS Zhubei Shopping Center and Hakka Cultural District. Hsinchu County Stadium and Pleroma Spa are also within 2 miles (3 km).

What's nearby

  • FEDS Zhubei Shopping Center - 7 min walk - 0.7 km
  • Hsinchu County Stadium - 15 min walk - 1.3 km
  • Taiyuen Hi-Tech Industrial Park - 2 min drive - 3.0 km
  • National Tsing Hua University - 5 min drive - 6.3 km
  • National Chiao Tung University - 6 min drive - 7.0 km

Getting around

  • Hsinchu High Speed Rail Station - 3 min drive
  • Taoyuan International Airport (TPE) - 38 min drive

Restaurants

  • ‪Feast (盛宴自助餐廳) - ‬1 min walk
  • ‪行政樓層貴賓廳 Sheraton Hsinchu Club Lounge - ‬1 min walk
  • ‪麥當勞 - ‬2 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪好煮藝風味小館 - ‬4 min walk

About this property

Sheraton Hsinchu Hotel

4.5-star luxury hotel near National Tsing Hua University
Sheraton Hsinchu Hotel offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Hsinchu Hotel. Self parking is free.

This 4.5-star Zhubei hotel is smoke free.

  • 770 guestrooms or units
  • 22 levels
  • 2 buildings
  • 2 coffee shops
  • Meeting rooms
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Hsinchu Hotel offers 770 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: TWD 770 for adults and TWD 385 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 1100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 770 for adults and TWD 385 for children
  • Rollaway bed fee: TWD 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Children under 18 years old are not allowed in the club lounge.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Sheraton Hsinchu
Hsinchu Sheraton Hotel
Sheraton Hotel Hsinchu
Sheraton Hotel Hsinchu Taiwan
Sheraton Hotel Taiwan
Sheraton Hsinchu
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel Taiwan
Sheraton Hsinchu Taiwan
Sheraton Taiwan
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Zhubei
Sheraton Hsinchu Hotel Hotel
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Hotel Hotel Zhubei

Sheraton Hsinchu Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 815 reviews
Rating 8 - Good. 236 out of 815 reviews
Rating 6 - Okay. 50 out of 815 reviews
Rating 4 - Poor. 18 out of 815 reviews
Rating 2 - Terrible. 14 out of 815 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi, Fremont

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao Wen

Stayed 4 nights in Jan 2025

6/10 Okay

Hong

Travelled with family
Liked: Cleanliness, staff & service

Odor from restaurants

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Harley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naveed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.
Stayed 4 nights in Sep 2024

8/10 Good

Chi Wai

Liked: Cleanliness, amenities
The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.
Stayed 1 night in Sep 2024

10/10 Excellent

Yong Hoon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotel in Hsinchu
Stayed 1 night in Aug 2024

8/10 Good

yazmin

Stayed 3 nights in Jul 2024

10/10 Excellent

Yong Hoon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to come back here next time.
Stayed 1 night in Jul 2024

10/10 Excellent

RAVIKUMAR, San Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Kok Hin, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station
Stayed 1 night in Feb 2024

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Jerry Jen Jui

Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kwong-Wei

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional. Very comfortable rooms. Spacious
Stayed 2 nights in Nov 2023

10/10 Excellent

Benjamin

Stayed 4 nights in Nov 2023

10/10 Excellent

Suh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023

10/10 Excellent

Kristy

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Poor sound isolation (frequent weird noise even during midnight), weak hairdryer, hard bed and bad check-in and -out experience (neither explanation of facilities during check-in nor inquiry of feedbacks during check-out) Not worth the price compared to other hotels at similar price range
Stayed 1 night in Jan 2022

8/10 Good

Cheng-You

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowd control was terrible when going to breakfast. Wait for 30mins to get into the restaurant. Food was not refilled and the options were few.
Stayed 1 night in Nov 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

HSUEH CHANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021